A:Answer Hi there, Rusty! Thank you for your question regarding the SN4A soundbar and its subwoofer. LG has made improvements to firmware for various models over time to enhance performance and address user concerns. If you are experiencing issues with your subwoofer, we recommend checking for any firmware updates that may be available through the LG support website or the LG app.
For the best assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help you troubleshoot the issue with your subwoofer and explore any potential solutions. We appreciate your feedback and are here to support you!
—Avril