Questions & Answers

1-10 of 43 Questions
  • Question
    Can this unit be installed under a countertop. I would like to remove a dishwasher and install this unit where it was located. The drain hose would have to connected to the drain assembly under the sink which is installed in a cabinet next to it.   (1 Answer)

    By mag October 19, 2016.

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    • Best 
      Answer

      The W x H x D dimensions for the LG - 2.3 cu.ft. 14-Cycle Front-Loading Compact Washer and 7-Cycle Dryer Combo with Steam - White, Model # WM3488HW are: 24" x 33 1/2" x 25 1/4" (45" D with door open). Standard Kitchen cabinets have a height of 34.5" (i.e. the toe kick has a height of 3.5" and the cabinet is 31" tall), so the height is not an issue. The width for kitchen cabinets will vary, but most dishwashers have a width of 23 3/4" to 24". This washer also has a width of 24". Kitchen cabinets have a depth of 24" and this is where the WM3488HW is different from dishwashers. Typically, dishwashers have a cabinet that has a depth of 24" so that it can sit flush within the kitchen cabinet and only the door handles will protrude past the kitchen cabinet. This washer has a cabinet that is 25.2" and the washer requires sufficient space in the back to allow for the waterline and for airflow around the unit (1" on the sides). So the washer will protrude past your cabinets more than a dishwasher does and you also will need 19.8 inches at the least in front of the unit so that the door can be opened...^IFV

      By LGAnswers October 19, 2016.

      • LG Representative
  • Question
    does it have a removable lint filter?   (2 Answers)

    By lynn September 17, 2016.

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      Answer

      Hi Lynn. The LG - 2.3 cu.ft. 14-Cycle Front-Loading Compact Washer and 7-Cycle Dryer Combo with Steam, Model # WM3488HW is a ventless dryer so it does not need a filter. Any lint from the wash is expelled along with the drain water and the unit has a drain pump filter that catches any foreign objects that don't go through the filter. It is recommended that you check that filter periodically to ensure that it is not clogged...^IFV

      By LGAnswers September 21, 2016.

      • LG Representative
  • Question
    Can these washer and dryer be stacked on top of each other? How much space to these units need around them for hook ups? Thanks!   (3 Answers)

    By ifinna July 19, 2017.

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    • Best 
      Answer

      This is a washer and dryer in one combo ítem, it does not need to be stacked because is a single piece. I have a very big concern, the wash and dry program takes 3 hours and 32 min. This is too much and, at the end, I never use the drier facility because the drying cannot be programmed separately. Even I paid a washer and dryer I can only use it as a washer. Big problem !!!!!!

      By jgm1 July 26, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    how does the water disperse from the washer? Does it have hose or does it require a separate pipe to put the water in and out?   (1 Answer)

    By bar July 10, 2016.

    Answers
    • Best 
      Answer

      Yes, this has a drain hose.

      By CommunityAnswer July 10, 2016.

    • Question
      Does this washer Auto dry after a load? And how long is the average load take to wash?   (1 Answer)

      By Kk October 16, 2016.

      Answers
      • Best 
        Answer

        No, this washer does not auto dry after a load.

        By CommunityAnswer October 17, 2016.

      • Question
        Is the dryer a separate unit?   (1 Answer)

        By Orioles July 4, 2016.

        Answers
        • Best 
          Answer

          No, the unit is an all in one washer and dryer.

          By CommunityAnswer July 6, 2016.

        • Question
          I just purchased this machine and so far am pleased. However, when drying there is a plastic/rubber smell. We live in a small apartment and the odor fills the space. Is there any way to get rid of this? We've used the dryer probably 5-6 x's since purchase   (1 Answer)

          By cag April 7, 2017.

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          • Best 
            Answer

            I've read a lot of comments on concerns about the smell the dryer leaves on clothes. Good news! I think I've found a solution, and I also live in an apartment. The first weekend I had the machine I washed about 4 or 5 loads. The rubber-like smell was very strong in-spite of using liquid fabric softener. I found something at the store, a product called Tide Washing Machine Cleaner. I opened one pouch, put it in the drum (NOT the soap dispenser), and set the washer to "Tub Clean" mode. As per the instructions on the cleaner, I left the door open to let it air out (overnight as it was late). There was still a slight rubbery smell along with the fragrance of the cleaner in the air. I ended up being gone last weekend, but this weekend (about two weeks later) I'm doing laundry and finding a marked difference in the amount of the rubber-like smell on my clothes. I'm still using liquid fabric softener with each load. My plan was to use the three packets of cleaner once a week for the first three weeks. (As recommended on the box for strong odors). Having missed last week, I plan to run another "Tub Clean" mode after my last load today. I really think this stuff might just be working. I've uploaded two pictures of the front and back of the box containing 3 packets of cleaner. I'll let you know if there's any change for the worse, but after today's loads I doubt there'll need be any other updates. -- The machine is still a strong 5-stars in my book.

            By JCinNYC August 12, 2017.

          • Question
            can i fit it with 26 inches depth i know it is 25   (2 Answers)

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              Definitely not! Mine was just delivered today and the space is 28" and the doors to my laundry space will not close. You have to consider the drains and the door on the washer/dryer also curves out. It probably fits a 30" space minimum. I was disappointed that I have to now move my doors.

              By Vick March 25, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Can this be permanently installed or do you have to connect/reconnect the hoses each time you use it?   (4 Answers)

            By cag March 17, 2017.

            Answers
            • Best 
              Answer

              it is permanent,hooked up like a regular washer

              By shar March 18, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Being a ventless dryer, and all lint is sent through the water drain, is this safe for septics?   (1 Answer)

            By Debbie September 25, 2016.

            Answers
            • Best 
              Answer

              Since the LG - 2.3 cu.ft. 14-Cycle Front-Loading Compact Washer and 7-Cycle Dryer Combo with Steam - White, Model # WM3488HW expels any lint from your laundry along with the drain water, it is recommended that you either install a lint filter on the washing machine water drain line to avoid sending lint into the septic tank and fields or install a greywater filter ahead of your drywell if you are using one to receive washing machine discharge waters...^IFV

              By LGAnswers September 26, 2016.

              • LG Representative

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