How do I adjust the door to stop it from flying open?? null

I had the same problem with this particular model. When I would close the refrigerator or freezer door, the other door would immediately fly open. I called Best Buy to ask about fixing the problem (I had only had the refrigerator for several weeks), but instead of giving me an answer, the brought me out a new refrigerator! I don’t know if they did this because I’m an elite plus customer or because they realized there are issues with this particular model, but that was their solution to the problem. While the new refrigerator is better, I still keep an eye on the doors when I close them, and I try not to put many objects in the bins that are attached to the doors.

For assistance with a refrigerator door that opens easily, please refer to the following help article: https://www.lg.com/us/support/product-help/CT10000021-1338413965592-doors-open-too-easily ^CP

“How do I adjust the door to stop it from flying open??”

This question is for: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Stainless Steel

Asked by Hard2177 7 years ago

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LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White-Front_Standard

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I had the same problem with this particular model. When I would close the refrigerator or freezer door, the other door would immediately fly open. I called Best Buy to ask about fixing the problem (I had only had the refrigerator for several weeks), but instead of giving me an answer, the brought me out a new refrigerator! I don’t know if they did this because I’m an elite plus customer or because they realized there are issues with this particular model, but that was their solution to the problem. While the new refrigerator is better, I still keep an eye on the doors when I close them, and I try not to put many objects in the bins that are attached to the doors.
Answered by ACrews 7 years ago
Sorry, there was a problem. Please try again later.
For assistance with a refrigerator door that opens easily, please refer to the following help article: https://www.lg.com/us/support/product-help/CT10000021-1338413965592-doors-open-too-easily ^CP
Answered by LG Digital Customer Care 7 years ago
Sorry, there was a problem. Please try again later.