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  • QuestionDo you need an account for setup ?

    Asked by Kbp1.

    • Answer Hi there! Thank you for reaching out with your question. For the LG 24LQ520S-PU monitor, you do not need an account to set it up. The setup process primarily involves connecting the monitor to your devices and adjusting the settings. You can follow the steps in the "Getting Started with your LG TV" guide for helpful instructions, though this guide is tailored to TVs, the general principles apply to setting up any LG display. Getting Started with your LG TV | LG USA Support - https://www.lg.com/us/support/tvs/getting-started) If you'd like more detailed assistance or have specific questions, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan I use xfinity streaming on this tv. Do I have to contact xfinity to get access to a new tv. Is there an xfinity app on the set to start with.

    Asked by Anonymous.

    • Answer This was difficult without a box

      Answered by user208069

  • QuestionHow can I get YouTube tv on lg smart tv 24lq52os-p

    Asked by Anonymous.

    • Answer Hi there, thank you for your question about the LG 24LQ520S-PUS monitor! To access YouTube TV on this device, follow these steps: Connect to the Internet: Make sure your monitor is connected to a Wi-Fi network. Open the LG Content Store: From the home screen, open the LG Content Store. Search for YouTube TV: In the search bar, type "YouTube TV" and find the app. Install the App: Click on the app and follow the prompts to install it. Launch YouTube TV: Once installed, you can open the YouTube TV app and sign in with your account to start watching. If you don't see the app in the LG Content Store, you can also access YouTube TV via the built-in web browser, though functionality may vary. https://www.lg.com/us/monitors/lg-24lq520s-pu-hd-monitor#pdp_specs If you need further assistance, feel free to reach out to us on social media @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • Questiondoes this work with my xfinity cable

    Asked by Anonymous.

    • Answer Hi there! Thank you for your question about the LG 24LQ520S-PU HD Monitor. Yes, this monitor is compatible with Xfinity, as you can download the Xfinity Stream app directly from the LG Content Store. This allows you to enjoy your favorite cable channels and streaming content seamlessly. https://www.lg.com/us/monitors/lg-24lq520s-pu-hd-monitor#pdp_specs If you need assistance setting up the app or have additional questions, feel free to send us a private message on social media @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there an optical input for my Sonos ray soundbar?

    Asked by Sound.

    • Answer Hi there, thank you for your question about the LG 24LQ520S-PU TV! Unfortunately, this model does not feature an optical input. However, you can connect your Sonos Ray soundbar using HDMI ARC (Audio Return Channel), which provides excellent sound quality and control via your TV remote. If your soundbar and TV are compatible with HDMI ARC, this would be the best connection method. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! —Avril

      Answered by LG Digital Customer Care

  • Questionhello do you know if the remote has a sleep timer button on it thank you

    Asked by shamrock.

    • Answer Hello there! Thank you for your question. We understand you're looking to know if the remote for the LG 24LQ520S-PU has a sleep timer button. While the remote itself may not have a dedicated "sleep timer" button, the monitor does support a Sleep Timer feature as part of its settings. You can easily enable this feature by navigating to the settings menu, where you'll find the option to set the timer. https://www.lg.com/us/monitors/lg-24lq520s-pu-hd-monitor#pdp_specs For a more seamless experience or further assistance with this, please send us a private message on Social Media @LGUSSupport, and we'd be happy to guide you through the process. We appreciate your patience and look forward to assisting you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionEvery time I turn on the tv, I have to reconnect my blutooth speakers. Why does this happen? Will this still happen if I am using the digital audio out port? I was considering getting a converter as my external speakers have rca inputs (and blutooth)

    Asked by BDor24.

    • Answer Hi there, thank you for sharing your experience with us! We understand that having to reconnect your Bluetooth speakers every time you turn on your LG 24LQ520S-PU monitor can be inconvenient. This issue may occur because some Bluetooth devices need to be manually reconnected after power cycles. To help with this, we recommend checking your monitor's Bluetooth settings to ensure that it's set to automatically reconnect to your paired Bluetooth speakers when turned on. Additionally, since you're considering using the digital audio out port with a converter, this would bypass the Bluetooth connection entirely, which might provide a more stable and consistent connection for your external speakers with RCA inputs. https://www.lg.com/us/monitors/lg-24lq520s-pu-hd-monitor#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore any additional solutions. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this work with Optimum TV app?

    Asked by BionicHips.

    • Answer Hi there. Thank you for your question about the LG 24LQ520S-PU. We understand you're interested in using the Optimum TV app with this model. Since the monitor includes access to the LG Content Store, you can download and install various apps, including streaming services. However, app availability can vary by region. We recommend checking the LG Content Store directly to see if the Optimum TV app is available for download. https://www.lg.com/us/monitors/lg-24lq520s-pu-hd-monitor#pdp_specs If you need further assistance, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhen I turn on the tv in morning, does it go right to the station that was on when turned off, or do you have to click multiple times to get to channel

    Asked by Jr.

    • Answer The last station viewed will come up when turned on next time.

      Answered by Crash

  • QuestionWill this tv show a full screen? I have had a small lg in the past and no matter what setting I put it on (fit to screen etc.) it cuts off perifrial info. like sport scores.

    Asked by Anonymous.

    • Answer Full screen.

      Answered by Crash

  • QuestionDOES THIS TV HAVE AN INTERNAL CLOCK

    Asked by LG.

    • Answer Hello there. Thank you for reaching out and for your interest in the LG 24” Class LED HD Smart TV with webOS (Model #24LQ520S-PU). We understand you're asking about the internal clock feature. Yes, this TV does have an internal clock which can be used for scheduling features, such as sleep timers or auto power on/off. You can easily access and set the clock through the TV’s settings menu. For any additional questions or assistance, feel free to send us a private message on social media @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan I attach both an indoor digital antenna and a roku?

    Asked by JP.

    • Answer Hello there, thank you for your question! Yes, you can attach both an indoor digital antenna and a Roku device to the 24LQ520S-PU TV. The TV typically has multiple HDMI ports for the Roku and a coaxial input for the antenna. Simply connect the antenna to the coaxial port and the Roku to one of the HDMI ports. If you need further assistance with the setup or have any other questions, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. —Avril

      Answered by LG Digital Customer Care

  • Questiondoes this tv have a ethernet connection?

    Asked by Anonymous.

    • Answer Hello there! Thank you for reaching out. The LG model 24LQ520S-PU does not have an Ethernet connection. This model typically relies on Wi-Fi for internet connectivity and streaming services. If you need more information or have other questions, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I get tv to come on with HDMI instead of home page? How do I adjust screen brightness? Please reply here or by email or give phone no to call. I don't use facebook so can't DM you.

    Asked by Nina.

    • Answer Hi there! Thank you for reaching out with your questions about the LG 24LQ520S-PU TV. To switch your TV to display HDMI input instead of the home page, use the remote control and press the "Input" or "Source" button. Select HDMI from the list of available inputs to switch to your connected device. To adjust the screen brightness, press the "Settings" button on your remote, navigate to "Picture" settings, and adjust the "Brightness" option to your preference. For further assistance or if you need more help, please call our customer support at 1-800-243-0000. We’re here to assist you! We appreciate your time and feedback! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhat’s the depth without the stand

    Asked by Anonymous.

    • Answer Hello there! For the LG 24LQ520S-PU model, the depth without the stand is approximately 6.3 inches. This depth measurement is for the unit itself when mounted or placed without the stand. If you have any other questions or need further assistance, please send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have a exterior cabinet of a motor home that housed a TV. I haven't been able to find a replacement that is vibration protected. The TV was a 24" Furrion with "Vibrationsmart" & "Climatesmart". Is this LG TV durable enough for RV transport?

    Asked by Elderrver.

    • Answer Hello there! Thank you for reaching out with your question. We understand the importance of durability, especially for RV transport. The Model # 24LQ520S-PU is designed to be a reliable TV, but it may not have the same specialized features for vibration protection as the Furrion TV with "Vibrationsmart" and "Climatesmart." For RV use, you might want to consider a TV specifically designed for mobile environments or use additional mounting solutions to secure the TV and reduce vibrations. If you need further advice or assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to provide more detailed guidance. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this touch screen

    Asked by Butch.

    • Answer Thank you for reaching us regarding LG Smart TV. The LG 24LQ520S is a 24-inch HD Smart TV that features webOS for smart functionality. However, it does not have a touch screen. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-24LQ520S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes this tv connect directly to the internet and have the capacity to stream Netflix, hbo, etc without being connected to another device (computer or phone)?

    Asked by Curious.

    • Answer Hello there. Thank you for your inquiry about the LG 24LQ520S-PU TV. We understand you're interested in whether this TV can connect directly to the internet and stream services like Netflix and HBO without needing another device. The LG 24LQ520S-PU features smart TV capabilities with built-in Wi-Fi, allowing you to connect directly to the internet. It supports streaming apps such as Netflix and HBO, so you can enjoy your favorite content without the need for an external computer or phone. If you need assistance setting up or have any other questions, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help. We appreciate your interest in LG products! —Renzo

      Answered by LG Digital Customer Care

  • Questionwill the lg remote interfere with any other brand tv remotes? I want to place multiple tvs(different brands) in the same room and control them individually

    Asked by dcm.

    • Answer Hi there! Thank you for your question about using the 24LQ520S-PU in a multi-TV setup. We understand the need to control each TV individually without interference. The remote for the 24LQ520S-PU is designed specifically for LG TVs, so it should not interfere with other brands' remotes as long as the TVs are from different manufacturers and use different IR codes. However, if you do experience any overlap in remote signals, there are options such as using a universal remote with customizable settings or ensuring the remotes are pointed directly at the intended TV to minimize interference. For more assistance or further details, please send us a private message on Social Media @LGUSSupport, and we'll be happy to help. We appreciate your inquiry! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI am considering purchasing an "open Box" model in "excellent" condition. Are there any cons to purchasing an open box tv? Does it effect the warranty? Can it be returned easily if I am not satisfied with it?

    Asked by Christy.

    • Answer Thank you for reaching us regarding LG Smart TV (24LQ520S-PU) model. Here is the Drawbacks of Buying an Open-Box TV: 1.Condition: • Wear and Tear: Open-box TVs might have some minor scratches or cosmetic damage. • Testing Issues: There could be problems that weren't found during initial tests. 2. Missing Accessories: • Incomplete Packaging: Sometimes, open-box TVs may lack original items like remotes or manuals, so check what's included before buying. 3. Limited Availability: • Model Options: You might not find the exact model or features you want. 4. Warranty: • Manufacturer’s Warranty: Check if the TV comes with a full warranty for defects. You may need to register it for coverage. • Retailer’s Warranty: Some retailers offer extra warranties for open-box items. 5. Return Policy: • Return Timeframe: Open-box TVs usually follow the same return rules as new ones, but this can vary. Read the policy carefully. • Restocking Fees: Some retailers charge fees for returning open-box items, so ask about this. Steps to Take When Buying an Open-Box TV: 1. Inspect the TV: If you can, check for any visible damage before buying, especially in-store. 2. Verify Warranty: Ask about the manufacturer’s and any retailer’s warranty. 3. Understand the Return Policy: Read the return policy carefully to know what to expect. 4. Test the TV: If possible, test the TV to ensure it works properly before you buy it. By considering these factors, you'll be better prepared to buy an open-box TV and know what to expect. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-24LQ520S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care