Questions & Answers

Q: QuestionIs the dishwasher energy star certified?

• A:Answer Yes, this dishwasher is ENERGY STAR certified.

Q: QuestionCan I adjust the height of the upper rack in this dishwasher?

• A:Answer Yes, the upper rack features adjustable height for fitting more dishes.

Q: QuestionDoes this dishwasher have a warranty on the motor?

• A:Answer Yes, there is a 10-year manufacturer's limited warranty on the Inverter Direct Drive Motor.

Q: QuestionDoes this dishwasher have a way to detect leaks?

• A:Answer Yes, this dishwasher has ThinQ Auto Leak Detection to monitor for water supply, drainage and leakage issues.

Q: QuestionDoes this dishwasher have a feature to start it remotely?

• A:Answer Yes, you can conveniently start this dishwasher remotely with the ThinQ app.

Q: QuestionDoes this dishwasher have a filter system?

• A:Answer Yes, this dishwasher has a 3-Stage Filter System.

Q: QuestionIs the finish of this dishwasher fingerprint resistant?

• A:Answer Yes, the finish of this dishwasher is fingerprint resistant.

Q: QuestionAre the dishwasher cycles automatically set by the machine?

• A:Answer Yes, the dishwasher has an auto cycle that automatically senses the soil level and sets the wash cycle.

Q: QuestionCan I start the dishwasher remotely?

• A:Answer Yes, you can conveniently start this dishwasher remotely.

Q: QuestionHow many place settings can this dishwasher accommodate?

• A:Answer This dishwasher can accommodate up to 15 place settings.

Q: QuestionWhat is the sound level of this dishwasher?

• A:Answer The operating sound level is 46 decibels adjusted.

Q: QuestionDoes this dishwasher have an auto cycle?

• A:Answer Yes, this dishwasher has an auto cycle feature.

Q: QuestionDoes this dishwasher have a third rack?

• A:Answer Yes, this dishwasher includes a convenient 3rd rack.

Q: QuestionDoes the LG model LDPH5554D dishwasher come with an included kick plate? If not where can I buy one?

Asked 1 year ago by MsTeapot.

• A:Answer It is included

  Answered 1 year ago by LGWasher

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the only difference between the Quadwash Pro models LDPH7972S and LDPH5554S the decibel ratings? Thanks!

Asked 1 year ago by MountainLady.

• A:Answer Hi there. Thank you for your question about the differences between the LG QuadWash™ Pro dishwasher models LDPH5554S and LDPH7972S. We understand the importance of selecting the right model for your needs. While both models feature the advanced QuadWash™ Pro technology for superior cleaning performance, the primary difference lies in the decibel ratings. The LDPH5554S operates at 46 dBA, while the LDPH7972S offers an even quieter experience at 42 dBA. This makes the LDPH7972S one of the quietest options, ideal for open-concept living spaces or those who prioritize minimal noise during operation. https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher#pdp_specs If you have any more questions or need further assistance, feel free to send us a private message on social media @LGUSSupport. Our team will be happy to assist you further. We appreciate your inquiry and look forward to helping you. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen inputting cycle does the door have to be closed? I'm concerned about reading gray lettering on a gray door, especially since the buttons are on top of the door. This is not friendly for old people.

Asked 1 year ago by Marty.

• A:Answer Cycles are selected with the door open. You push start and it counts down 5 seconds for you to close the door and start the cycle. It is easy to read.

  Answered 1 year ago by jcjcjcjc

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this come with the power cord connected or do I need to buy one? I thought I initially read that it comes with the power cord.

Asked 8 months ago by Cal.

• A:Answer Unfortunately, not. Although it states it does, there is no power cord included. You will have to purchase separately. I went back to my local store and brought this to their attention as we were in the middle of the install, when this was inconveniently discovered. The store manager made it right and provided a credit to purchase one of their kits which includes the steel braided hose you will also need. Otherwise, it is a great dishwasher. Cleans very well, and as described. I would highly recommend!

  Answered 8 months ago by MarN

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionOnce cycling process has finished, will the door open automatically

Asked 6 months ago by Steve.

• A:Answer No

  Answered 6 months ago by Eodfury

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you move the silverware basket to the other side?

Asked 10 months ago by BC.

• A:Answer Hi there! We understand your inquiry. You’re asking about the LG 24″ Top Control Smart Built-in Dishwasher (Model LDPH5554S) and whether you can move the silverware basket to the other side of the lower rack. Absolutely—you can! The lower rack on the LDPH5554S features a removable silverware basket that isn’t fixed to one side. To relocate it: Slide Out the Lower Rack Fully Pull the rack straight out until it stops. Lift the Basket Out Grasp the basket handle, lift up slightly to clear the rack rails, and pull it toward you. Reposition on the Opposite Side Align the basket’s bottom runners with the rack’s side channels on your desired side. Lower the basket so it sits securely in those channels. Test for Stability Before loading utensils, push the rack back in and give the basket a gentle tug to make sure it’s seated correctly. Troubleshooting Tip: If the basket feels loose after repositioning, remove it and check for any obstructions or bent rack wires, then reseat the basket runners fully into the tracks. https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-stainless-steel/6570943.p?skuId=6570943 For any further guidance or if you’d like us to walk through this step-by-step, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience as we help you get the most from your new dishwasher. —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question