A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerWi-Fi will only work on this unit once enabled. To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. The Wi-Fi icon will be turned off. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
A:AnswerThe sides of the Stainless Steel will be grayish. The Black Stainless Steel will have black sides. Regrettably, there is not a way we can request a mix match from the factory. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
A:AnswerWe hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerFiltration certification per NSF standards NSF42, NSF53, NSF401. Details can be found at https://www.nsf.org/knowledge-library/contaminant-reduction-claims-guide. ^Daphane
A:AnswerThis fridge/freezer does not make round ice cubes. The ice maker in the door for the water/ice dispenser produces smaller cubes, and the second ice maker for the freezer portion of the unit produces larger/standard-sized cubes for the storage tray.
