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  • QuestionCan you stop the craft ice from making ice. And how can I get a manual concerning my refrigerator

    Asked by Anonymous.

    • Answer You can press the he Craft Ice™ button on the control panel for the Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice® - Stainless Steel, Model # LRSOS2706S, repeatedly to toggle between the 3 ICE, 6 ICE and OFF modes. After 5 seconds of idle time, the last mode will be saved, and the display will return to normal. To turn off the Craft Ice maker, select the OFF mode. Your refrigerator should have come with an owner's manual as ALL LG refrigerators do. If you have lost your copy, you can visit the refrigerator's support page on the company site at [https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0?tab=1] where you can download and print out a PDF copy of the manual...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow do you connect to this refrigerator via wifi?

    Asked by ZBQueen.

    • Answer Hi there. Thank you for your question about your LG Refrigerator, model LRSDS2706S. We understand you'd like to connect it to your Wi-Fi. To connect your refrigerator, you will need to use the LG ThinQ application. Here is a simple step to get you started: First, download the LG ThinQ app from the Google Play Store or Apple App Store and create an account. Once you are logged in, tap the "+" or "Add a Product" button on the home screen and follow the on-screen instructions to register your refrigerator. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have a 36 inch opening between cabinets, will this fit?

    Asked by Michelle.

    • Answer Hi there, Michelle. We understand your inquiry about the fit of the LG Side-by-Side Smart Refrigerator, model LRSOS2706D, in your cabinet opening. The overall width of the LRSOS2706D refrigerator is 35.88 inches.1 Since your opening is 36 inches, the refrigerator's width will fit with a small amount of space remaining. We understand that finding the right fit for your home is important. Please also note the recommended Installation Clearance, which specifies 1/8" on the sides, 1" on the top, and 2" in the back. Your feedback is valuable, and we'd like to assist you further. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV If you have any further questions about its installation requirements or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you.—Renzo

      Answered by LG Digital Customer Care

  • QuestionMy cutout height is 70 inches. I know this says 71.5 inches for installation, but will this still fit in my space with it not fully flush at the hinges? The non-hinge height says 68.5 inches. Thanks!

    Asked by Lally.

    • Answer What is the depth of your cutout? Overhead cabinets above a refrigerator are typically 24" deep. The ENERGY STAR Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, has a depth of 22.63" to the hinge cover, and the recommended installation spacing behind the refrigerator is 2", which means the depth to the hinge cover with the installation clearance will be 24.63". That should be enough to clear the door hinge and its cover from impeding your installation of the refrigerator cabinet if your cutout has a depth of 24" or less since the refrigerator has a height of 70.5" to the top of the door hinge, and a recommended installtion clearance of 1" for the top. What you are referring to as the "non-hinge height of 68.88" is for the back of the refrigerator, which will not be an issue if your cutout has a depth that is less than 24"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the ice dispenser work with the fridge door being open at the same time?

    Asked by Juan2.

    • Answer The Ice and Water dispenser will not operate when either of the refrigerator doors on the Energy Star® Certified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, is open...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is required space to install refrigerator in Can there be no space on the sides ? Just space for all the back?

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the installation space for the LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. To ensure proper ventilation and door clearance, we recommend a minimum of 1/8 inch on the sides, 1 inch on the top, and 2 inches at the back. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionMy freezer is building up frost and ice maker is leaking. What should freezer temp be set at? Any other ideas of what is happening?

    Asked by DB.

    • Answer 0

      Answered by LahelaJ

  • QuestionWe have a space issue and only have clearance for 36 1/2 inches next to a wall. Will the door open appropriately in this space on this model? our current fridge opens flush to the actual width size

    Asked by jnelly01.

    • Answer Hello there. We understand your inquiry regarding the installation space for your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. This model typically requires a clearance of at least 2 inches from a wall to allow the doors to open 90° for proper drawer access. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this model come in counter depth?

    Asked by Mom.

    • Answer The ENERGY STAR® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S is not available in Counter Depth. We have other refrigerator models with similar specs and features, but the model number for Counter Depth models will be different...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the shelves slide out? If not, do you have model that the shelves slide out?

    Asked by Jandel.

    • Answer Hi there, Jandel. Thank you for sharing your inquiry with us. We understand your inquiry regarding the shelves on your LG LRSOS2706S side‑by‑side refrigerator. This model comes with four adjustable, removable, spill‑proof tempered glass shelves that feature a “slide‑in” design—simply lift slightly and pull the shelf toward you for easy access. https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484 If you’d like to explore a model with even deeper extension shelves or specialized glide‑out drawers, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to recommend options. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the filter number for this refrigerator

    Asked by Victor.

    • Answer Hi there, Victor. Thank you for sharing your experience with us. We understand your inquiry regarding the LRSOS2706S 27.1 cu ft. Side-by-Side Smart Refrigerator with Craft Ice. The water filter model number for this unit is LT1000P, which fits into the top-right corner of the refrigerator compartment. As a troubleshooting step, if you notice a drop in water flow or a change in taste or odor, please: Remove the old LT1000P filter by gently turning it counterclockwise until it releases. Discard the used filter and insert a new LT1000P filter into the same housing, turning it clockwise until it locks into place. Run 2–3 quarts of water through the dispenser to flush out any air and ensure the fresh filter is fully primed. Finally, reset the filter indicator by pressing and holding the “Water Filter” button (or following the on-screen prompt in SmartThinQ) for three seconds—this will clear the “Replace Filter” alert. https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484 If you have any questions about purchasing a genuine LG LT1000P filter, installation guidance, or encounter any issues during replacement, please send us a private message on social media @LGUSSupport. Our team will be happy to help you locate the correct parts and walk you through any additional steps. We appreciate your patience and look forward to ensuring your LRSOS2706S continues to deliver clean, great-tasting water. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan I see what’s in the fridge from phone app

    Asked by QDOLL.

    • Answer I have 2 of these machines and cannot get either one of them to connect to my WiFi Also, the door icemaker on both machines blocks up with ice and has to be manually cleaned

      Answered by Jason

  • QuestionLG LGLF29S8365S..........IS THERE AN OPTION TO CHANGE GLASS PANEL ON RIGHT HAND SIDE DOOR., TO A PANEL MADE OF ALL STAINLESS STEEL? THANK YOUR FOR PROFESSIONALISM.

    Asked by George.

    • Answer No there is not you can knock on the glass 2 tines and the inside will light up

      Answered by RobertB

  • QuestionI have 36" space for refrigerator. If I buy this frig (fractionally under 36" width), will i be able to open the doors fully? Thanks!

    Asked by Barry.

    • Answer Hi there. We understand your inquiry regarding the LG LRSOS2706S refrigerator and whether it will fit in your 36" space while allowing the doors to open fully. The width of this refrigerator is 35 7/8 inches, which is fractionally under 36". However, it’s important to note that the clearance required for the refrigerator doors to open fully depends on the depth of your available space. When the doors are fully opened, the depth (with the doors open) is 51 1/8 inches. You’ll want to ensure that there is enough clearance in front of the unit for the doors to swing open completely. For best results, we recommend allowing a few extra inches of space in front of the fridge for proper door clearance. https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484 If you need further assistance or have specific installation concerns, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to guide you through it. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you tell us the water inlet size? I am installing a new water valve for the refrigerator and they have 1/4" or 3/8"?

    Asked by Steve.

    • Answer 1/4 inch.

      Answered by kalyanbag

  • QuestionWhat is measurement of shelves?

    Asked by Beagags.

    • Answer Hi there, Beagags. Thank you for your question about the LG 27 cu. ft. Side-by-Side Refrigerator (model LRSOS2706S). The refrigerator has four tempered glass shelves, but specific measurements for the shelves are not provided in the product specifications. If you're planning to store specific items or need precise dimensions, we recommend reaching out to us directly for further assistance. https://www.lg.com/us/refrigerators/lg-lrsos2706s-side-by-side-refrigerator#pdp_specs Feel free to send us a private message on social media @LGUSSupport, and we'll be happy to explore this further and assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this LG model LRSOS2706S require an EXTERNAL water line for the ice maker?

    Asked by NGUYEN9027.

    • Answer yes

      Answered by BrandLTX

  • QuestionIt's Korean manufactured ?

    Asked by Anonymous.

    • Answer Hello there! Thank you for your question about the LRSOS2706D side-by-side refrigerator. Yes, LG appliances, including this refrigerator, are predominantly manufactured in South Korea. LG is a global brand with its roots in South Korea, and many of its appliances are crafted in the country to meet high-quality standards. https://www.lg.com/us/refrigerators/lg-lrsos2706d-side-by-side-refrigerator#pdp_specs If you need more details or assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I get the crushed ice maker to produce ice. The craft ice maker is working but not the crushed.

    Asked by Awesome.

    • Answer Not yet installed and therefore unable to confirm

      Answered by Anonymous

  • QuestionWill this need a Do we just remove the filter if we are connnecting a RO system or do we need to plug a bypass for the filter?

    Asked by JeffA.

    • Answer Hi there, Jeff. Thank you for your question regarding the connection of a reverse osmosis (RO) system to the LG LRSOS2706D side-by-side refrigerator. We understand your concern about the water filter setup. When connecting an RO system, you will need to remove the existing water filter (model LT1000P) from the refrigerator. However, instead of simply removing it, you should use a bypass plug to ensure that the water flows properly through the system without the filter. This is important because running water through the refrigerator without a filter can potentially lead to issues with water pressure and taste. Once the filter is bypassed, your RO system will supply filtered water directly to the refrigerator, allowing you to enjoy fresh, clean water and ice without any complications. https://www.lg.com/us/refrigerators/lg-lrsos2706d-side-by-side-refrigerator#pdp_specs If you have any further questions or need assistance with the installation process, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help! We appreciate your interest in LG products! —Renzo

      Answered by LG Digital Customer Care