A:Answer Hi, there.To address the issue of the smaller freezer drawer not staying open, you can check this link for basic troubleshooting: https://youtu.be/Vfh9CXDabt8?si=_tCGli6lJ7DLal9d, if the issue persists after trying these solutions, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be glad to help. ^Jayne