“Having issue with the Subwoofer cutting out while listening to music…I’ve tried optical and Bluetooth? Any suggestions? Thanks!”

Asked by Blake 3 years ago

1-2 of 2 Answers

If you are still in warranty I would send this back .. I had similar issues and just plugged/unplugged unit to reset .. and 1.5 years later it does not work at all. Now LG support is going to charge me to get this repaired. Still waiting for the estimate, but I bet with shipping, parts, etd it will be almost as much as a new sub. I will update when I get the quote from LG.
Answered by DisappointedLGCustomer 3 years ago
Sorry, there was a problem. Please try again later.
Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 3 years ago
Sorry, there was a problem. Please try again later.