Questions & Answers

Q: QuestionDoes this laundry unit have an automatic temperature control?

• A:Answer Yes, this laundry unit has an automatic temperature control.

Q: QuestionDoes this appliance have a child lock feature?

• A:Answer Yes, this appliance has a child lock feature.

Q: QuestionDoes this laundry unit have a time-remaining display?

• A:Answer Yes, this laundry unit has a time-remaining display.

Q: QuestionDoes this laundry unit have a steam function?

• A:Answer Yes, this laundry unit has a steam function.

Q: QuestionIs the drum made of stainless steel?

• A:Answer Yes, the washer tub or drum is made of stainless steel.

Q: QuestionDoes this laundry unit have a child lock feature?

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes, this laundry unit has a child lock feature.

Q: QuestionCan I control this laundry appliance with an app?

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes, you can control this laundry appliance with an app.

Q: Questiondoes the model WKGX201HBA gas dryer come with the proper kit to convert the dryer to propane from natural gas?

Asked 5 years ago by ron.

• A:Answer The ENERGY STAR® Qualified LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Gas Dryer WashTower™ with Steam and Built-in Intelligence - Black Steel, Model # WKGX201HBA does not come with an LP Nozzle Conversion Kit as an included accessory. The LP Conversion Kit, Part # 383EEL3002D has to be purchased separately...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan the door opening be changed from left to right?

Asked 5 years ago by TEDWIN.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The door for the Dryer on the LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Gas Dryer WashTower™ with Steam and Built-in Intelligence - White, Model # WKGX201HWA is reversible but the door for the washer is not reversible...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow much space is required behind the unit (e.g., on my current washer/dryer, the manual specifies 4 inches in addition to the depth of the actual machines)? I'm trying to determine if the WashTower will protrude beyond a wall. Thank you!

Asked 4 years ago by QuestionInSoCal.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the basket gasket have any problems with mold and mildew and if so, how do you prevent it from happening?

Asked 5 years ago by DelReyDeb.

• A:Answer The gasket has drain holes, so there are only small independent drops of water on it after a cycle. The door has a clever magnetic prop to keep the door slightly open when the machine is not in use so everything can dry out. And, there is a Tub Clean cycle designed to be used every 30 cycles or so designed to keep things clean, including unseen areas. If you choose to use the LG app, ThinQ, it will remind you when to run the Tub Clean cycle.

  Answered 5 years ago by CTFDCW

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Q: QuestionWhat is the total depth needed, including the 4 inches for venting, for the unit?

Asked 5 years ago by Debbie.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The depth of the washer is 30-3/8". To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' at the sides and 4'' behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. So the total depth needed is 34-3/8". ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs it possible to have this dryer unit vented to the side and not the rear?

Asked 4 years ago by MotownMary.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes, this dryer can be vented from the left side. Right-side venting is not available on gas models. The side venting kit is part number 3911EZ9131X, https://www.lg.com/us/laundry-accessories/lg-3911ez9131x. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan this unit be installed in a second floor condominium laundry closet?

Asked 5 years ago by JeanF.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the height of the dryer vent on the back of the dryer?

Asked 4 years ago by Bana.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer The vent is in the middle of the unit at the same height as the controls, about three feet from the floor Hope this helps

  Answered 4 years ago by IppyVerified Purchase

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Q: QuestionAre these stackable? If so, how much does the the kit cost?

Asked 4 years ago by Chrispy.

• A:Answer The washtower is a stacked unit. No additional hardware is required. The washtower can be disassembled to facilitate moving or servicing but will not operate as a side by side. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it come with a LP conversion kit for propane?

Asked 5 years ago by Doug.

• A:Answer No, the washer does not come with an LP Conversion Kit. You will need to purchase part number 383EEL3002D, https://lgparts.com/item/8226346/LG/383EEL3002D/. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questiondo the doors open from the right to the left?

Asked 5 years ago by goddess.

• A:Answer Yes, the doors open right to left and are not reversible. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan I wash a king Size quilt?

Asked 2 years ago by SkepticBxQueen.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKG101HVA) model. The LG WKG101HVA, a 4.5 cu. ft. washer, is suitable for washing a king-size quilt or comforter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKG101HVA.ASSEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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