Questions & Answers

Q: QuestionCan the doors be right swing?

Asked 2 years ago by kiki.

• A:Answer Thank you for your interest in the LG WashTower. The LG WKG101HWA washer does not have a reversible door swing. The door of the washer is designed to open to the left and cannot be changed to open to the right. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKG101HWA.ABWEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a spin only cycle for this model?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer There is Hi and low spin or no spin

  Answered 2 years ago by AnnaFVerified Purchase

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Q: QuestionDoes this unit have a quick wash button?

Asked 2 years ago by Pierre.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer Yes, my machine have a quick wash button

  Answered 1 year ago by DavitTVerified Purchase

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Q: QuestionCan the doors br switched? What way do the doors open?

Asked 2 years ago by Duane.

• A:Answer As my understanding no, the dood br cannot be switched. The doors open to the left.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the Dryer Vent dimensions?

Asked 2 years ago by Mike.

• A:Answer Thank you for your interest in the LG WashTower. The dryer vent dimensions for the LG WKG101HWA WashTower are 4 inches in diameter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKG101HWA.ABWEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDo you include install for the washer/dryer combo (gas heat source)?

Asked 2 years ago by ola.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Thank you for your interest in the LG Washer (WKGX201HGA) model. Yes, the LG WKGX201HGA WashTower™, which is a combination unit of a washer and gas dryer, includes installation instructions. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre there settings for small loads? /

Asked 2 years ago by Katrina.

• A:Answer Yes, the LG WKG101HWA WashTower includes settings for small loads. The dryer offers a specific cycle for small loads, which allows for efficient drying of smaller amounts of laundry. This feature is designed to cater to varying load sizes and ensure optimal performance for smaller loads of laundry. -Junel

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow do you access the orphice to change it.? Mine has the control panel between the washer and dryer. Everything I can find shows the control panel on top

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer When my unit was delivered they had to take the dryer off. I could see the controls when they did that. Not sure if that is tge only way but you might have to remove the dryer.

  Answered 2 years ago by DavidRVerified Purchase

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Q: Questionwhat exactly is the steam sanitary button used for?

Asked 2 years ago by feature.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HBA) model. The Steam Sanitary button on the LG WKGX201HBA washing machine is used to activate the steam function during a wash cycle. According to the LG website and a product listing from ABC Warehouse, the steam function uses steam to soak a heavy-duty load for a cleaner laundry wash. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HBA.ABLEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: Questionwill the machine wash and dry a king comforter?

Asked 2 years ago by newbie.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HGA) model. Yes, the LG WKGX201HGA WashTower, which includes a 4.5 cu. ft. front load washer and a 7.4 cu. ft. gas dryer, is capable of washing and drying a king-size comforter. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWill this unit heat water internally / can it operate with only a cold water line?

Asked 2 years ago by BOMV.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer You need hot and cold water

  Answered 2 years ago by RickVerified Purchase

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Q: QuestionWhat is the maximum drain height for the washer? Can I install it in a basement where the drain is at ground level, and the washer needs to pump the water up to reach the sewage system?

Asked 2 years ago by izbit.

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm). ~Tanisha

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer.

Asked 2 years ago by mike.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HWA) model. Yes, the LG WKGX201HWA washer has a Permanent Press wash cycle. This cycle is designed for dress clothing, poly/cotton blends, and wrinkle-free clothing items. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDo these have to be stacked?

Asked 2 years ago by Marisa.

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. This specific unit is manufactured as a single, integrated vertical appliance and cannot be separated or used as side-by-side machines. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionDoes it come with a power 220 cord to plug it in ?

Asked 2 years ago by Anonymous.

• A:Answer Hi there. We understand your inquiry regarding the LG Gas Dryer WashTower. This model requires a standard 120V outlet for operation and does not use a 220V power cord, as the heating is powered by gas. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionIs the color "Graphite Steel" the same as Brushed Nickel or Stainless Steel?

Asked 2 years ago by Roselyn.

• A:Answer Hi there. Thanks for reaching out. Graphite Steel is a different color than Brushed Nickel. `Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI need to convert this from gas to propane. What do I need?

Asked 2 years ago by Laird.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Hey, Laird! To convert this WashTower to propane, you'll need the 383EEL3002D adapter linked below! https://www.lg.com/us/appliances-accessories/lg-383eel3002d-gas-dryer-nozzle ^Ian

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow high up is the bottom of the dryer door from the floor

Asked 2 years ago by Robl.

• A:Answer A. 37 3/16. ~Tanisha

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the dryer come with (or can you get) a shoe drying rack?

Asked 2 years ago by HBHB.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Hello there! We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. This model does not include a drying rack, but a compatible rack (part number 3750EL1001A) can be purchased separately for your dryer. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4ZS For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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