Questions & Answers
- Model:
- WKGX201HWA
- |
- SKU:
- 6420314
Q: QuestionDo I need to purchase a stacking kit if I bought the stackable unit?
Asked by suzy.
- A:Answer Hi Suzy. Thanks for reaching out. You do not need to purchase a LG Stacking Kit for this LG WashTower Laundry Center. ^Jai.
Answered by LG Digital Customer Care

Q: QuestionI am putting the stacked LG unit in a closet about 36” wide and have vented directly out the back to the outside which will have a short run and few turns. Do I also need a louvered door?
Asked by ClosetforWDandventing.
- A:Answer Hello there. We understand your inquiry about the ventilation requirements for the LG WashTower in your closet installation. While the unit's dryer is vented, a closet installation requires sufficient airflow to the washer and dryer to operate correctly. The owner's manual for this unit specifies that "louvered doors with equivalent ventilation openings are also acceptable" for this type of installation. Even with a direct vent to the outside, a louvered door is needed to allow for proper air intake and to prevent heat and moisture from building up inside the closet, which could affect the performance of the unit. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/6420309.p?skuId=6420309 For further assistance with your installation or any other questions, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionGraphite Steel vs Black Steel, what’s the difference?
Asked by Julie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Graphite is more of a dark silver as opposed to black.
Answered by RonnieB
Q: QuestionWhat’s the noise level?
Asked by Julie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer the washer is very quiet compare to others.
Answered by LynnJ
Q: QuestionWhat is the purpose of the little drawer on the front of the washer and what are the benefits of it?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there. We understand your inquiry regarding the purpose of the drawer on the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. This is the detergent dispenser drawer, which features separate compartments designed to automatically dilute and release detergent, bleach, and fabric softener at the optimal time during the wash cycle for the best cleaning results. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the little drawer on the washer for? And the benefits of it?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi there. We understand your inquiry regarding the drawer on the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. This is the detergent dispenser drawer, which features separate compartments to automatically dilute and release your detergent, bleach, and fabric softener at the correct time during the cycle for optimal cleaning and fabric care. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P57C For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs there a feature to pause the washer and add additional items mid-cycle?
Asked by Mike.
- A:Answer A. Yes, you can safely pause the machine during mid cycle. Press the "Start/Pause" button on your washing machine and wait a few minutes for the washer to safely drain away water in the drum before it unlocks the door. Once this is done, you'll be able to open the door and make any changes to the cycle. To resume the cycle, press the “Start/Pause” button again. ~Tanisha
Answered by LG Digital Customer Care

Q: QuestionHello Two really important measurement questions to confirm fit in my space 1: What is the exact width of the washer and dryer doors (from the outside)? 2: How much space (in inches) is on either side of the washer & dryer door at the widest part?
Asked by CatTimm.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi CatTimm. All of the measurements for the height, width, and depth of this ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, Model # WKG101HVA are for the tallest, widest, and deepest parts of the unit. Our specifications for it list its W x H x D dimensions as 27" x 74 3/8" x 30 3/8" (700 mm x 1890 mm x 770 mm). It has a depth of 55" with the door open...^Ivan
Answered by LG Digital Customer Care

Q: QuestionDoes the washer run off of 110 V?
Asked by 1question.
- A:Answer Yes 110v. Had mine a month no issues
Answered by Aron
Q: QuestionWhat is the measurement from the top of the dryer door to the top of the machine? We have an odd bar in our laundry cabinet at 73" that could prevent opening the dryer door if it's too high on the machine.
Asked by Measurement.
- A:Answer Floor to top of dryer door is 70.25 inches. Top of door to top of machine is 4.75 inches.
Answered by GaryJ
Q: QuestionWhat is the minimum square footage required for installation?
Asked by Brad.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there Brad. For model #WKG101HVA The LG Wash Tower is 27 inches wide by 74 3/8 inches tall by 30 3/8 inches deep. You also need to leave a few inches of room in the back for hoses and/or vent connection; you can buy a couple of extra inches if you go with the newer ventless version. `Jai.
Answered by LG Digital Customer Care

Q: QuestionIs all hardware for install included?
Asked by CAW.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi, There! You can inquire with BestBuy Support about the delivery and installation procedure for the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence. ^James.
Answered by LG Digital Customer Care

Q: QuestionI asked "How many amps does the circuit have to have to run this unit? Vanessa answered me back: "Hi, Electrical Requirements; 120V, 15 Amps." But in specifications it says 30 amps. What's right? Will a 20 amp breaker do?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, Sorry for the confusion. Electrical Requirements – Washer 120V, 10 Amps Electrical Requirements – Dryer 120V, 15 Amps (Gas) 240V, 30 Amps (Electric). Here's the Specification and installation https://www.lg.com/us/business/download/resources/CT00021979/WKE100H_A%20_%20WKG101H_A%20LG%20Builder%20Spec%20Sheet[20211116_004505].pdf. ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionHow many amps does the circuit have to have to run this unit?
Asked by John.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, Electrical Requirements; 120V, 15 Amps. ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionWhat are the overall dimensions
Asked by Bob.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, the dimension indicated is Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 30 3/8'' (70 cm X 189 cm X 77 cm) Maximum Depth with Door Open 55'' (139.6 cm). ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionI'm looking for a single unit w/gas dryer. Dryer vents to right. Will installer be able to complete installation?What happens if he cannot? I do not understand explanations in FAQ
Asked by Gerrie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I have been told that GAS dryers cannot be vented out the left side, so I wonder if your current washer/dryer stackable is electric rather than gas. It is a good idea to check into that. (The right side is determined as you are facing the front of the unit,) Stores do allow for returns should the unit not fit or accommodate your space, but I'd want to avoid that hassle.
Answered by cocoanuts
Q: QuestionMy unit has a steam hook up. I notice that the laundry washed in cold cycle comes out warm, not cold. Is the steam function on even in a cold wash cycle. Is it normal?
Asked by johnL.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- A:Answer Steam is an option that you have to select. Steam is not a default when you select Normal wash. That said, a Normal wash defaults to WARM water unless you alter the water temperature setting under Cycle Modifiers.
Answered by cocoanuts
Q: QuestionDoes the Propane conversion kit using LG 383EEL3002D, work on model WKG101HVA stackable set?
Asked by talkalatte.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, Yes this the part number for the conversion. ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionWhat is buit-in intellegence? Does the dryer have to be vented to the outside?
Asked by Lavender.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, Built-in Intelligence Takes Out The Guesswork- Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care. This model can be vented rear and left. ^Vanessa
Answered by LG Digital Customer Care

Q: QuestionWhat is the depth of the unit and door when a door is open?
Asked by mazer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi, Product (WxHxD) 27" x 74 3/8" x 30 3/8" (700mm x 1890mm x 770mm) and Depth with Door Open (55" D with door open). ^Vanessa
Answered by LG Digital Customer Care

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