Questions & Answers

Name: LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White
Brand: LG
SKU: 6397853
Price: 729.99 USD
Availability: InStock
Rating: 4.5 (2142 reviews)

LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White

Model:: WM3400CW; |
SKU:: 6397853

User rating, 4.5 out of 5 stars with 2142 reviews.

Highly rated by customers for:

Save $320

$1,049.99

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QuestionMy washer stop making sounds when the buttons are pressed.
Asked 2 years ago by ProsperE.
- Answer Hey there. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, serial number of your unit and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
  Answered 2 years ago by LG Digital Customer Care
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QuestionWhen the matching dryer is stacked how high are the dryer controls? I’m concerned I will need a stool to reach the controls on the dryer as the top of the machine will be more than a foot over the top of my head.
Asked 2 years ago by Rivka.
- Answer Hey! Your talking almost 6 feet high, 152 mm. Check out the full dimensions from our LG Support page: https://shorturl.at/aehF9. ~Rita
  Answered 2 years ago by LG Digital Customer Care
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QuestionThe control panel seems to be randomly powering off. Does this happen when the cycle is complete automatically? How would I know if the panel is off because the cycle is completed or if there is a power error? No error message are shown.
Asked 2 years ago by new123.
- Answer Hey there. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ~Anthony
  Answered 2 years ago by LG Digital Customer Care
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QuestionWhy is there a picture of a cell phone and the Smart Diagnosis symbol, if it isn't wifi? How does Smart diagnosis work?
Asked 2 years ago by BobM.
- Answer Hey there, Bobby. While some of our appliances do not have Wi-Fi capability, you are still able to diagnose any sort of issue for our customer service team to troubleshoot with you through our ThinQ app. To learn more about this feature, click this link (https://bit.ly/3o4U4ef) for a video on how it functions. ~Anthony
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow much clearance do you need behind the washer and dryer?
Asked 2 years ago by Izzi.
- Answer Hi Izzi. The recommended installation clearance for behind the ENERGY STAR® Qualified LG 4.5 Cu. Ft. High-Efficiency Stackable Front-Load Washer with 6Motion Technology - White, Model # WM3400CW is 4'' (10 cm). Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan these be used side by side?
Asked 2 years ago by Cammy.
- Answer If you are referring to the washer and dryer side by side, then yes. That is how ours is set up. I do recommend a stand to elevate them.
  Answered 2 years ago by Anonymous
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QuestionCan I change the timing on a wash to a lesser time ?
Asked 2 years ago by Hummel.
- Answer Hello there. We understand your inquiry regarding adjusting the cycle time on your 4.5 Cu. Ft. High Efficiency Front Load Washer. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5 While the main cycles are automated based on load sensing, you can select the Speed Wash cycle for a shorter duration or adjust the Soil Level and Spin Speed settings to reduce the overall washing time. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 1 month ago by LG Digital Customer Care
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QuestionWhen I wash on normal, why does it not give a time of how long the wash will take. It just blinks but shows no numbers.
Asked 2 years ago by Anonymous.
- Answer Hi there. We understand your inquiry regarding the display on your 4.5 Cu. Ft. High Efficiency Front Load Washer during the Normal cycle. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5 When you start a cycle, the unit blinks as it performs a load-sensing sequence to weigh the laundry and determine the optimal water level and wash time; once the sensing is complete, the estimated time remaining will appear on the display. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 1 month ago by LG Digital Customer Care
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QuestionI have WM3050CW & DLE3050W but I need to replace a washer. I'm thinking to buy this model WM3400CW, can an existing stacking kit fit?
Asked 3 years ago by Aloha.
- Answer Hi Aloha. You can stack your LG 7.3 cu. ft. Ultra Large Capacity Dryer with Sensor Dry (Electric), Model # DLE3050W onto the ENERGY STAR® Qualified LG 4.5 Cu. Ft. High-Efficiency Stackable Front-Load Washer with 6Motion™ Technology - White, Model # WM3400CW using the 27" LG Stacking Kit, Model # KSTK1...^Ivan
  Answered 2 years ago by LG Digital Customer Care
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QuestionIt looks like the WM3500CW is discontinued. Can you stack at WM3400CW with a DLE3500W dryer? Thanks
Asked 3 years ago by Marin.
- Answer Hey there, Marin. This LG 4.5 Cu. Ft. High Efficiency Stackable Front-Load Washer WM3400CW is able to be stackable with DLE3400W, DLG3401W dryers. ~Anthony
  Answered 3 years ago by LG Digital Customer Care
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QuestionI have washer model WM3400CW. It takes 92 minutes to wash on the normal cycle! Is this normal? Is there any way/setting to get the wash time reduced?
Asked 3 years ago by JR.
- Answer Hi there. We understand your inquiry regarding the cycle duration for your WM3400CW washer. Normal cycle times can vary based on load size and water temperature, but you may reduce the time by selecting the Speed Wash cycle for smaller, lightly soiled loads. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 1 month ago by LG Digital Customer Care
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QuestionIs this the replacement model for Frigidaire FTF530ES0?
Asked 3 years ago by Phyllis.
- Answer Hi! LG does not offer replacement models for other brands. ^Chris
  Answered 2 years ago by LG Digital Customer Care
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QuestionHello how do I change a setting for normal cycles wash from hot water to warm and soil setting too thank you
Asked 3 years ago by Anonymous.
- Answer You can change the temp setting on the pad on the left by touching the spot under the temp ranges
  Answered 3 years ago by JoJo
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QuestionDOES THIS WASHER HAVE ODOR REDUCTION TECHNOLOGY? Also can the door gasket be removed to clean easily without taking the washer apart??
Asked 3 years ago by PAULK.
- Answer Hi Paul. Please run the tub cleaner at least once per month to reduce and ultimately completely eliminate odor buildup (You can run it more than once if you notice lingering odors). For support on how to remove the gasket for this model WM3400CW, feel free to contact us via social media @LGUSSupport or Facebook (@LGUS). ^Chris
  Answered 3 years ago by LG Digital Customer Care
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QuestionTotal height when stacked
Asked 3 years ago by Rick.
- Answer 78.5"
  Answered 3 years ago by FYIGuy
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QuestionCan i vent from right side
Asked 3 years ago by Rick.
- Answer Hello there Rick. This model does not vent. ^Jai.
  Answered 3 years ago by LG Digital Customer Care
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QuestionI am replacing a ~2011 Kenmore Elite 4.5 CuFt front load machine that is currently on a pedestal. Will this LG fit on that old pedestal? (Kenmore Elite was essentially LG under the hood for Sears, so I'd think it is the same 'bones')
Asked 3 years ago by Pablo.
- Answer Hi Pablo. Even though LG may manufacture some of the KenMore Front Load Washers for Sears, LG Pedestals are only compatible with select LG branded LG Front Load Washers...^Ivan
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan stackable washers be side by side on the floor, or do they need to be stacked?
Asked 3 years ago by Anonymous.
- Answer Hello there. Thanks for reaching out. The short answer is yes, you can stack most dryers on top of washing machines. As to the question of whether you should do it, it all depends on how you want to organize your laundry space. The single yet impressive advantage of stacking your washer and dryer is that it saves space. `Jai.
  Answered 3 years ago by LG Digital Customer Care
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QuestionNew washer will only wash 3 bath towels per cycle. LG factory rep said that is just the way it is with new machine. Is this correct- Very disappointed
Asked 3 years ago by Steve.
- Answer Hi there, Steve! Thank you for sharing your experience with the WM3400CW washer. We understand your frustration. While this unit has a 4.5 cu. ft. capacity and should handle more than three bath towels, it’s essential to distribute laundry evenly to prevent unbalanced loads. If the load is too small or uneven, it could cause the washer to adjust the cycle. We’d love to troubleshoot this further to improve your experience. Please send us a private message on Social Media @LGUSSupport so we can assist you. We appreciate your feedback! —Avril
  Answered 1 year ago by LG Digital Customer Care
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Questioncan I sync the units and control the dryer from the washer when stacked?
Asked 3 years ago by SyncUnits.
- Answer I am 5 foot have to do it on my toes but its not hard at all love the space i saved
  Answered 3 years ago by Dragonfly
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Questions & Answers

LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with 6Motion Technology - White

Q: QuestionMy washer stop making sounds when the buttons are pressed.

Q: QuestionWhen the matching dryer is stacked how high are the dryer controls? I’m concerned I will need a stool to reach the controls on the dryer as the top of the machine will be more than a foot over the top of my head.

Q: QuestionThe control panel seems to be randomly powering off. Does this happen when the cycle is complete automatically? How would I know if the panel is off because the cycle is completed or if there is a power error? No error message are shown.

Q: QuestionWhy is there a picture of a cell phone and the Smart Diagnosis symbol, if it isn't wifi? How does Smart diagnosis work?

Q: QuestionHow much clearance do you need behind the washer and dryer?

Q: QuestionCan these be used side by side?

Q: QuestionCan I change the timing on a wash to a lesser time ?

Q: QuestionWhen I wash on normal, why does it not give a time of how long the wash will take. It just blinks but shows no numbers.

Q: QuestionI have WM3050CW & DLE3050W but I need to replace a washer. I'm thinking to buy this model WM3400CW, can an existing stacking kit fit?

Q: QuestionIt looks like the WM3500CW is discontinued. Can you stack at WM3400CW with a DLE3500W dryer? Thanks

Q: QuestionI have washer model WM3400CW. It takes 92 minutes to wash on the normal cycle! Is this normal? Is there any way/setting to get the wash time reduced?

Q: QuestionIs this the replacement model for Frigidaire FTF530ES0?

Q: QuestionHello how do I change a setting for normal cycles wash from hot water to warm and soil setting too thank you

Q: QuestionDOES THIS WASHER HAVE ODOR REDUCTION TECHNOLOGY? Also can the door gasket be removed to clean easily without taking the washer apart??

Q: QuestionTotal height when stacked

Q: QuestionCan i vent from right side

Q: QuestionI am replacing a ~2011 Kenmore Elite 4.5 CuFt front load machine that is currently on a pedestal. Will this LG fit on that old pedestal? (Kenmore Elite was essentially LG under the hood for Sears, so I'd think it is the same 'bones')

Q: QuestionCan stackable washers be side by side on the floor, or do they need to be stacked?

Q: QuestionNew washer will only wash 3 bath towels per cycle. LG factory rep said that is just the way it is with new machine. Is this correct- Very disappointed

Q: Questioncan I sync the units and control the dryer from the washer when stacked?

Best-selling front-loading washers

QuestionMy washer stop making sounds when the buttons are pressed.

QuestionWhen the matching dryer is stacked how high are the dryer controls? I’m concerned I will need a stool to reach the controls on the dryer as the top of the machine will be more than a foot over the top of my head.

QuestionThe control panel seems to be randomly powering off. Does this happen when the cycle is complete automatically? How would I know if the panel is off because the cycle is completed or if there is a power error? No error message are shown.

QuestionWhy is there a picture of a cell phone and the Smart Diagnosis symbol, if it isn't wifi? How does Smart diagnosis work?

QuestionHow much clearance do you need behind the washer and dryer?

QuestionCan these be used side by side?

QuestionCan I change the timing on a wash to a lesser time ?

QuestionWhen I wash on normal, why does it not give a time of how long the wash will take. It just blinks but shows no numbers.

QuestionI have WM3050CW & DLE3050W but I need to replace a washer. I'm thinking to buy this model WM3400CW, can an existing stacking kit fit?

QuestionIt looks like the WM3500CW is discontinued. Can you stack at WM3400CW with a DLE3500W dryer? Thanks

QuestionI have washer model WM3400CW. It takes 92 minutes to wash on the normal cycle! Is this normal? Is there any way/setting to get the wash time reduced?

QuestionIs this the replacement model for Frigidaire FTF530ES0?

QuestionHello how do I change a setting for normal cycles wash from hot water to warm and soil setting too thank you

QuestionDOES THIS WASHER HAVE ODOR REDUCTION TECHNOLOGY? Also can the door gasket be removed to clean easily without taking the washer apart??

QuestionTotal height when stacked

QuestionCan i vent from right side

QuestionI am replacing a ~2011 Kenmore Elite 4.5 CuFt front load machine that is currently on a pedestal. Will this LG fit on that old pedestal? (Kenmore Elite was essentially LG under the hood for Sears, so I'd think it is the same 'bones')

QuestionCan stackable washers be side by side on the floor, or do they need to be stacked?

QuestionNew washer will only wash 3 bath towels per cycle. LG factory rep said that is just the way it is with new machine. Is this correct- Very disappointed

Questioncan I sync the units and control the dryer from the washer when stacked?