A:Answer You can return an appliance to Best Buy within 15 days of purchase or delivery. There is no extended return period for My Best Buy Elite and Elite Plus members. You can even return an appliance that has been installed. But, keep in mind, the item should be in good condition and Best Buy will deduct the cost of any missing accessories from your refund. Appliances do not need to be factory sealed or in their original packaging. A 15% restocking fee may apply. To return an appliance to Best Buy in-store, you’ll need to bring the receipt or packing slip, the credit card you used to make the purchase, and a valid photo ID. Best Buy typically issues refunds to the original payment method but will issue a refund check if you paid more than $800 in cash. Online orders can be returned in-store, shipped back, or picked up. Shipping and pickup costs will be deducted from your refund unless the reason for return is a Best Buy error, such as delivery of the wrong product, or a manufacturing defect. Estimated return shipping costs can be found in your Best Buy account online. Contact Best Buy’s customer service department at (888) 237-8289 to discuss pickup costs and arrange for pickup. (You can also contact customer service to arrange for pickup of appliances purchased in-store; fees may apply.) Installation fees are non-refundable after the installation is complete...^IFV
