“Why would we be smelling a “gas” type smell when running the unit? It’s the same smell as the air that is blown out through the exhaust outside the window”
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Hi there! Thank you for reaching out. A gas-like smell coming from the Model # LP0821GSSM when it's running could be concerning. This odor is not typical for a properly functioning unit and could indicate a few potential issues: Burning Dust: If the unit has been inactive for a while, the smell could be from dust burning off as the unit heats up. This is usually temporary and should dissipate after a short period of use. Electrical Issue: Sometimes, a gas-like smell could be due to an electrical issue. If you suspect this, it’s important to stop using the unit and have it checked by a professional. Ventilation Problem: Ensure that the unit is properly vented and that the exhaust is not obstructed. A blocked or improperly installed exhaust could cause unusual odors. For your safety, if the smell persists or if you have concerns about the unit's operation, please stop using it and send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you with further troubleshooting and help arrange for a service inspection if needed. We appreciate your patience. —Renzo
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