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Questions & Answers

Your price for this item is $327.99
The comparable value price is $449.99
Page Showing 1-20 of 25 questions
  • QuestionDoes this air conditioner have a timer function?

    • Answer Yes, this air conditioner does have a timer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the cooling capacity of this LG portable air conditioner?

    • Answer This unit is designed to cool rooms up to 350 square feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this portable air conditioner come with a window venting kit?

    • Answer Yes, this unit comes with a window venting kit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many fan speeds does this portable air conditioner have?

    • Answer This air conditioner has 2 fan speeds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum noise level of this LG air conditioner?

    • Answer The maximum noise level is 53 decibels adjusted.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this air conditioner with an app?

    • Answer Yes, you can control this air conditioner with the LG ThinQ app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the unit shut off once set temp is reached or do you have to turn off manually?

    Asked by JeremyS.

    • Answer Hi there. Thank you for sharing your experience with us regarding your LG LP0821GSSM portable air conditioner. We understand your inquiry about whether the unit shuts off automatically once the set temperature is reached or if it requires manual turning off. When the unit is in Cool mode, the compressor will cycle off once the set temperature is reached to maintain comfort and efficiency. However, the fan typically continues to run to circulate air. If you choose Energy Saver mode, both the compressor and the circulation fan will turn off when the desired room temperature is met. The fan will then periodically cycle on to check the room's air temperature and determine if more cooling is needed. The unit is designed with a thermostat control feature. https://www.bestbuy.com/site/lg-400-sq-ft-smart-portable-air-conditioner-black/6505294.p?skuId=6505294 Your feedback is important, and we'd like to assist you further if you have any other questions or need help adjusting the settings. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe item description says it's 400sqft, but I'm the features and specifications it says it's 350sqft. Which one is it?

    Asked by belias3.

    • Answer The 400 Sq. Ft and 350 Sq. Ft in the item description and specifications for this LG 400 Sq. Ft. Smart Portable Air Conditioner - Black, Model # LP0821GSSM are 'estimated cooling areas based on the air conditioner's BTU rating of 8,000 BTU. Some BTU calculators will calculate the estimated cooling area for 8,000 BTU as up to 400 Sq. Ft, but an 8000 BTU air conditioner can cool a space ranging from 200 to 550 square feet, depending on factors like insulation, window size, and occupancy. The average of 200 Sq. Ft. and 550 Sq. Ft. is 375 Sq. Ft, but as a general rule, about 20 BTUs of cooling are required per square foot of space. That means an 8.000 BTU air conditioner room size is 400 square feet, but if you look at some AC Size Room Size Table, the estimated cooling area for an 8,000 BTU air conditioner is listed a 300 - 350 Sq. Ft, for an 18 x 18 Ft. or studio apartment as an example. Keep in mind that these charts provide rough estimates, and other factors can affect the final BTU requirement such as Room Height, Sunlight Exposure, the Room Height of a room, the number of occupants in a room, and heat-generating appliances like ovens or electronics that can also increase the cooling load. In spaces like kitchens, you may need to add extra BTUs to compensate for this additional heat source...^Ivan.

      Answered by LG Digital Customer Care

  • Questioncan this unit use an adapter to plug in the wall and do it come with a drain hose

    Asked by Freddy.

    • Answer Hi! The LG Portable Air Conditioner does not need a drain hose as during Cool or Fan Mode (in low humidity), there should be no need for drainage. The air conditioner is designed to operate with some moisture in the collection tank to help increase its efficiency. As far as an adapter, you can use one. Thank you for your question~ ~Rita

      Answered by LG Digital Customer Care

  • QuestionIs it 5.9"?

    Asked by Exhaust.

    • Answer Hello, if you are asking about the dimensions, here is what we have, Product Height 28.15, Product Depth 14.56 and Product Width 17.52.^Venette

      Answered by LG Digital Customer Care

  • QuestionWhy would we be smelling a “gas” type smell when running the unit? It’s the same smell as the air that is blown out through the exhaust outside the window

    Asked by Jax.

    • Answer Hi there! Thank you for reaching out. A gas-like smell coming from the Model # LP0821GSSM when it's running could be concerning. This odor is not typical for a properly functioning unit and could indicate a few potential issues: Burning Dust: If the unit has been inactive for a while, the smell could be from dust burning off as the unit heats up. This is usually temporary and should dissipate after a short period of use. Electrical Issue: Sometimes, a gas-like smell could be due to an electrical issue. If you suspect this, it’s important to stop using the unit and have it checked by a professional. Ventilation Problem: Ensure that the unit is properly vented and that the exhaust is not obstructed. A blocked or improperly installed exhaust could cause unusual odors. For your safety, if the smell persists or if you have concerns about the unit's operation, please stop using it and send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you with further troubleshooting and help arrange for a service inspection if needed. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the diameter of the hose opening?

    Asked by CookieCat508.

    • Answer LP0821GSSM, the diameter of the hose opening is approximately 5 inches (12.7 cm). This is the standard size for most portable air conditioners' exhaust hoses. If you have any other questions or need additional assistance, please send us a private message on Social Media @LGUSSupport. Our team is here to help. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat does FL mean blinking on screen

    Asked by Code.

    • Answer Thank you for reaching us regarding LG Air Conditioner. The "FL" code on your LG LP0821GSSM portable air conditioner is an error message that indicates a problem. There are three possible reasons for this code: • High humidity: If the air is too humid, water can collect in the base pan, triggering the "FL" code. • Full water collection tank: The tank needs to be emptied if the "FL" code appears. • Sensor issue: In some cases, the "FL" code may be due to a faulty sensor that has shut off the unit. Check these issues to resolve the problem and get your air conditioner working again. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LP0821GSSM.AGRAOSH. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWant to use in my garage, with no windows. Is it possible to run vent hose up thru the ceiling and out the soffit? My walls of Garage are Cement block so difficult to vent out wall.

    Asked by MV.

    • Answer Good day! As long as you have room for the hose, the LG - 400 Sq. Ft. Smart Portable Air Conditioner - Black Model:LP0821GSSM can be vented through the ceiling panel. ~Rita

      Answered by LG Digital Customer Care

  • QuestionDoes this model have wheels? It’s not shown.

    Asked by Mark.

    • Answer Yes. Comes with wheels installed.

      Answered by Anonymous

  • QuestionI see in the review that one customer had leaking issues. How can you prevent that or can you? Why would it leak?

    Asked by Monica.

    • Answer Reasons as to why the LG 8,000 BTU 400 Sq.Ft.Smart Wi-Fi Portable Air Conditioner, Model # LP0821GSSM would be if it was installed on a carpet or uneven surface, or that the drain plug for the internal water collection tank is torn or worn out, or that it wasn't plugged back in securely...^Ivan

      Answered by LG Digital Customer Care

  • Questionhow heavy

    Asked by Polly.

    • Answer Hi there. Thanks for reaching out. For the LG - Smart Portable Air Conditioner is 62.9lbs. `Jai.

      Answered by LG Digital Customer Care

  • QuestionIs the cord really 4.2 INCHES?

    Asked by Kris.

    • Answer 4.2 feet.

      Answered by Anonymous

  • QuestionWhat is the width of the holder that fits in the window?

    Asked by Mark.

    • Answer The width of the window that fits in most vertical-sliding windows 18″ to 50″ wide, or horizontal-sliding windows from 18″ to 50″ high. ^Chris

      Answered by LG Digital Customer Care

  • QuestionDoes it require window ventilation?

    Asked by DR.

    • Answer yes.

      Answered by Anonymous