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Questions & Answers

Your price for this item is $2,299.99
The comparable value price is $3,399.99
Page Showing 1-20 of 23 questions
  • QuestionWhat is the capacity of the dryer?

    • Answer The dryer has a capacity of 7.4 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many loads can be cleaned with one detergent fill?

    • Answer This LG WashTower can clean up to 18 loads with one detergent fill.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this unit have a built-in way to reduce vibration?

    • Answer Yes, the LG WashTower features the TrueBalance anti-vibration system to minimize noise and vibration during operation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of motor does the LG WashTower use?

    • Answer The LG WashTower uses a Direct Drive Motor, which is backed by a 10-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the washer?

    • Answer The washer has a capacity of 5.0 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the dryer have a steam function?

    • Answer Yes, the dryer has a steam function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the doors left or right hinged? If left hinged, can they be reversed to right hinges?

    Asked by Jack.

    • Answer Left hinged and can’t be reversed.

      Answered by Anonymous

  • Questionon a gas dryer is the 4 inch vent location left, or right and where. Are there options available. Looking for one that vents out the right side.

    Asked by mary.

    • Answer Thank you for your interest in the LG WashTower™ (WKGX301HBA) model. The LG WKGX301HBA gas dryer can be side vented to the right. Many gas dryers can only be side vented to the right when looking at it from the front. If you need left side venting for a gas dryer, LG and GE may have some options. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX301HBA.ABLEEUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIs it possible to elevate the washtower by putting it on a plywood base in order to make it flush with the steam styler?

    Asked by Anonymous.

    • Answer Hi there. Thank you for sharing your experience with us regarding your SWWG50N3 WashTower. We understand your inquiry about elevating the unit to match the height of your Steam Styler. For the SWWG50N3 WashTower, using an elevated base, such as plywood, is not officially recommended by LG. The WashTower is a single-unit laundry center that is designed to be installed directly on a flat, solid floor. Altering the base height with materials not provided by the manufacturer can potentially affect the unit's balance, stability, and may cause excessive vibration during the washer's spin cycles, which could lead to operational issues. This unit includes four adjustable leveling legs which must be correctly installed and set on a sturdy surface for proper function. https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-gas-dryer-washtower-with-steam-and-center-control-black-steel/JJ8VPZRCRF We'd be happy to discuss your specific installation area and offer authorized options for a suitable setup. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan someone measure the actual depth? In product literature it says 32 5/8 but the Installation Manual (page 13 of link provided below) it shows 30 3/8. https://files.bbystatic.com/a6msjMoDYTYad%2BZ08aT%2FJA%3D%3D/Installation%2BGuide

    Asked by TBfromSC.

    • Answer The measurement for the depth of 30 3/8" on page 13 in the owner's manual for the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control® 5.0 cu. Ft. Washer & 7.4 cu. Ft. Gas Dryer, Model # WKGX301HBA, appears to be an error because the 'Product Specifications' on page 10 in the owner's manual also list the depth as 32 5/8", as do the specifications on our Product Detail page for the unit on the company site. Best Buy lists the depth as 32 11/16", so we will need to have the correct depth verified and corrected. Thank you for alerting us about this discrepancy...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this item connect to my phone? If so how do I control the washer/dryer from my phone?

    Asked by LGmaster.

    • Answer Hi there! Thank you for your question about the LG WashTower™ model WKGX301HBA. Yes, this unit connects to your phone using LG's ThinQ® Smart Technology. To control the washer and dryer from your phone, follow these steps: Download the LG ThinQ® App: Search for "LG ThinQ" in your smartphone's app store (available for iOS and Android). Connect the WashTower™ to Wi-Fi: Ensure your appliance is plugged in and powered on. Open the LG ThinQ app and follow the instructions to connect your appliance to your home Wi-Fi network. Control and Monitor: Once connected, you can remotely start cycles, monitor progress, receive notifications, and customize settings directly from your smartphone. Use the Remote Start feature to start a cycle even when you're away. https://www.lg.com/us/washers-dryers/lg-wkgx301hba-washtower#pdp_specs If you need further assistance setting up or using the ThinQ® app, feel free to reach out to us on social media @LGUSSupport. We'll be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhere is this laundry center location so it can be viewed?

    Asked by jh33.

    • Answer Hi there, thank you for your interest in our LG WashTower™ Model WKGX301HBA! While we don't have specific details about physical store inventory, we recommend visiting our Find a Store feature on the official LG website. This will show local authorized retailers in your area that carry our products. Additionally, many retailers also offer the option to view items in person at their showrooms. For further assistance, please send us a private message on social media @LGUSSupport, and we’ll be happy to help you find a store near you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you use the optional pedestal drawer with this unit?

    Asked by Accessories.

    • Answer Hi there. Thank you for your question about the WKGX301HBA washer. We understand that you’re interested in using an optional pedestal drawer with your unit. Yes, the WKGX301HBA washer can be paired with an optional pedestal drawer. This pedestal can provide additional storage and elevate the washer for easier access. To confirm compatibility and get the specific model number of the pedestal drawer, please refer to the washer's user manual or contact LG directly. You can also find this information on the LG website or by sending us a private message on Social Media @LGUSSupport. We’re here to help with any additional questions you may have. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do you clean the lint that is under the screen that comes out

    Asked by Worried.

    • Answer I bought something similar to this on Amazon. It works great. There was a lot more lint than i thought! Sealegend 2 Pieces Dryer Vent Cleaner Kit and Flexible Dryer Lint Brush Vacuum Hose Attachment Power Lint Remover Refrigerator Coil Brush https://a.co/d/5UjhRAy

      Answered by Anonymous

  • QuestionCan I do wash and use the dryer at the same time

    Asked by Mi.

    • Answer Yes

      Answered by EstelaH

  • QuestionAre the washer and dryer detachable? I'm worried they might not fit through my narrow stairs.

    Asked by Detachable.

    • Answer Hello there! The washer and dryer in the LG 5.0 cu. ft. HE Smart Front Load Washer and 7.4 cu. ft. Gas Dryer Washtower are not detachable. Additionally, for concerns about fitting through narrow stairs, it is advisable to measure the clearance on the stairs before purchasing such units to ensure they can be maneuvered into place. -Junel

      Answered by LG Digital Customer Care

  • Questionis this propane convertable and if it is what is the part number for the conversion?

    Asked by CHUCK.

    • Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control® 5.0 cu.ft. Washer & 7.4 cu.ft. Gas Dryer (WKGX301HBA) model. Yes, the LG WKGX301HBA WashTower is propane convertible, and the part number for the conversion kit is 383EEL3002D. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX301HBA.ABLEEUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIs this ventless

    Asked by Anonymous.

    • Answer No, need to install standard venting pipe.

      Answered by NewMachines

  • QuestionWhat is the measurement from the floor to the bottom of the top door?

    Asked by Kary.

    • Answer Mine measures 46 3/4" from the floor to the bottom of the top door

      Answered by Anonymous

  • QuestionDoes delivery include installation? thx

    Asked by installation.

    • Answer Yes.

      Answered by user860271