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  • Front. LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - Black Steel.
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  • The text on the image is grouped and corrected as follows: ALL-IN-ONE WASHCOMBO TM Find the HeatPump Model That's Right for You DRYER LCD DISPLAY HEATPUMPT LCD DISPLAY WASHTOWER HEATPUMP WM6998 5.0 Cu. Ft. Washer with Inverter HeatPump Ventless Dryer 30 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 DLHC5502 7.8 Cu. Ft. Dual Inverter HeatPump" Ventless Dryer 23 Cycles Built-In Intelligence WKHC152 (COMPACT 24") WKHC252 2.4 Cu. Ft. Washer with 5.0 Cu. Ft. Washer with 4.2 Cu. Ft. Dual Inverter 7.8 Cu. Ft. Dual Inverter HeatPump" Ventless Dryer HeatPump Ventless Dryer 6 Cycles 6 Cycles Allergiene Cycle Allergiene Cycle Built-In Intelligence Built-In Intelligence TurboWash 360 TurboWash"360 360 ezDispense *Model WKHC152 has built-in intelligence in the washer only.
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LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - Black Steel

Model:
WKHC252HBA
SKU:
6573536
$2,799.99
Save $400
The comparable value is $3,199.99
Page Showing 1-20 of 27 questions
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  • QuestionDoes this appliance have a child lock feature?

    • Answer Yes, this appliance includes a child lock feature.
    This question and answer was generated by AI based on customer and product data.

  • QuestionCan I delay the start of a wash cycle?

    • Answer Yes, you can delay the start with this washer dryer.
    This question and answer was generated by AI based on customer and product data.

  • QuestionIs the washer dryer ENERGY STAR certified?

    • Answer Yes, this washer dryer is ENERGY STAR certified.
    This question and answer was generated by AI based on customer and product data.

  • QuestionWhat material is the washer tub made of?

    • Answer The washer tub is made of stainless steel.
    This question and answer was generated by AI based on customer and product data.

  • QuestionAre the doors made of tempered glass?

    • Answer Yes, the doors are made of tempered glass with chrome rim.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this washer dryer have a self-cleaning filter?

    • Answer No, this washer dryer does not have a self-cleaning filter.
    This question and answer was generated by AI based on customer and product data.

  • QuestionDoes this washer dryer have a steam function?

    • Answer Yes, this washer dryer has a steam function.
    This question and answer was generated by AI based on customer and product data.

  • QuestionHow much space behind a wall does the Ventless version need?

    Asked by Pirate456.

    • Answer Hi there, thank you for your question! We understand you're asking about the space required behind the wall for the ventless version of the LG WKHC252HBA WashTower™. For the ventless dryer design, the unit requires a minimum clearance of 1 inch at the rear to ensure proper airflow and functionality. https://www.lg.com/us/washers-dryers/lg-wkhc252hba-washtower#pdp_specs If you have more specific installation questions or need further assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re happy to guide you through the process! —Renzo

      Answered by LG Digital Customer Care

  • QuestionFollowing up on my venting of the dryer question, can the condensate be set up to drain into the washing machine sanitary drain?

    Asked by Chip.

    • Answer Yes, It's setup to do that. Everything you will need comes with the tower. I had the Geek Squad install mine. Took about 30 minutes from start to finish. Considering its size I would suggest you doing the same. It's heavy.

      Answered by Anonymous

  • QuestionI am quite confused about this ventless dryer concept. I guess my two main questions 1. What happens with the excess lint that typically expels out of the vent. 2. Does this extend the drying time? How long does a typical load of clothes take to dry.

    Asked by Curmudgeon.

    • Answer The ventless Heat Pump Dryer for the ENERGY STAR® Most Efficient / Energy Star® Certified LG 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower™ with Steam and Ventless Heat Pump Tech - White. Model # WKHC252HWA, works like a closed-loop dehumidifier, reusing hot air to dry clothes at lower temperatures without needing an external vent. It passes warm, dry air through the drum to absorb moisture, then uses a heat pump system to cool that air, condensing the water into a drain or container. The unit uses a 3-stage filtration system. An inner filter must be removed and cleaned after every load to remove accumulated lint. A second, outer filter sits behind the first and should be cleaned every 10–15 loads to remove fine dust that passes through the first filter. The Auto Cleaning Condenser™ automatically cleans the condenser coils. The dryer uses water extracted from the clothes during the drying cycle to flush lint and debris from the condenser unit, reducing the need for manual condenser maintenance. The Lint Filter Status Indicator lights up when the appliance is turned on as a reminder to clean the lint filter. It turns off when the Start/Pause button is pressed. It also lights up if the lint filter needs to be cleaned. The lint and water flushed by the Auto Cleaning Condenser are expelled through the drain hose, which can lead to the same drain as the washer. Ventless heat pump dryers typically take longer to dry clothes than conventional vented dryers. They take longer because they use lower temperatures and a closed-loop condensation process, though this makes them much more energy-efficient and gentler on fabrics. When a drying cycle is selected, the estimated drying time for the selected cycle is displayed. This time will change if you select extra options for the cycle. The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for optimal results...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the advantage of the heat pump?

    Asked by HeatPump.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the WKHC252HBA. The main advantage of its heat pump is that it is highly energy-efficient and ventless, allowing for easy installation anywhere in your home without needing exterior ductwork. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-white/JJ8VPZQQTW If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe washer door won’t open. What do I do?

    Asked by Anonymous.

    • Answer Could you please elaborate more about "The washer door won't open"! Is it not opening during a wash cycle or before you start washing? If the door for the washer on the ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HWA, is stuck during a wash cycle, first pause the cycle and wait 3-5 minutes for it to cool and unlock. If it remains locked, run a "Spin" cycle to drain excess water. The door lock icon often stays lit until the tub drains, cools down (if hot), and stops spinning. This can take 3-5 minutes. If the washer has water, it will not unlock. Power on, select "Spin Speed" (set to No Spin or simply select the Drain+Spin cycle) to force the water out. If still locked, unplug the machine for 10-20 minutes, or use the emergency manual release cable hidden behind the lower access panel. Look at the bottom front of the unit for a small door or panel. Open the panel and unscrew the small drain hose (have a shallow pan ready for water). Next to the drain hose, there is a plastic strap or red cable. Pull it down to unlock the door latch. Keep in mind that the door will not unlock if the internal temperature is too high, or if the water level is too high. The safety sensor detects water, keeping it locked to prevent flooding. If the lock light blinks or the unit keeps locking immediately after unlocking, the door latch assembly may need to be replaced. If the door still won't open after these steps, the door lock mechanism may be damaged...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAfter stacking the washer and dryer the washer will not turn on

    Asked by Gavin.

    • Answer When you say the washer will not turn on, are you getting any indication at all that it is receiving power? The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HBA, is sold, and delivered as a stacked unit and should only be disassembled when it service is needed or when it is necessary to get it through an opening. Disassembling the unit involves detaching the harness for the washer and the dryer, so if the washer is not turning on after stacking as you have mentioned, it is quite possible that the harness for the washer was not re-attached...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAfter stacking the washer and dryer the washer will not turn on

    Asked by Gavin.

    • Answer When you say the washer will not turn on, are you getting any indication at all that it is receiving power? The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HBA, is sold, and delivered as a stacked unit and should only be disassembled when it service is needed or when it is necessary to get it through an opening. Disassembling the unit involves detaching the harness for the washer and the dryer, so if the washer is not turning on after stacking as you have mentioned, it is quite possible that the harness for the washer was not re-attached...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this unit only require one single 240V 30 AMP plug/circuit?

    Asked by Bongholio.

    • Answer Yes. Only had to add on 240 V 30 Amp outlet. Since there was an open connection on my electrical panel it was easy to add.

      Answered by Anonymous

  • QuestionIf I purchase a full size washer/dryer from Best Buy for a small business, I understand warranty may not apply. My question is whether Best Buy will service it at all? I ask because Whirlpool refuses to send service to my business address at any price.

    Asked by Twva.

    • Answer Hi there. Thank you for sharing your experience with us regarding the LG WashTower (WKHC252HWA) and your inquiry about Best Buy's service for business addresses. We understand your concern about ensuring service availability for your small business. While we at LG handle product-specific inquiries and troubleshooting, Best Buy's service policies, especially concerning commercial purchases and business addresses, are determined by them directly. Best Buy does offer "Best Buy for Business" and Geek Squad services, including appliance repair. They state they can repair most major appliance brands, even if purchased elsewhere or outside of the manufacturer's warranty. However, for specific details on their service to business addresses and any potential limitations for commercial use, it would be best to contact Best Buy directly. You can typically find their business customer service contact information on their official website. https://www.bestbuy.com/site/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-white/6573537.p?skuId=6573537 Your feedback is important, and we'd like to assist you further with any LG product-related concerns. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHi, Are these two separate units or is it one unit with both the washer and dryer? My concern is if one breaks (washer or dryer) then does the whole unit have to be replaced or can you purchase separately the washer or dryer? Thank you.

    Asked by Stacey.

    • Answer Hi there, Stacey. The LG WashTower™ Model # WKHC252HBA is a single unit that combines both the washer and dryer in a vertical design. The washer and dryer are integrated, meaning they are part of the same unit and cannot be separated for individual repair or replacement. If either the washer or the dryer breaks down, the entire unit would typically need to be serviced or replaced, as they function together as one. https://www.lg.com/us/washers-dryers/lg-wkhc252hba-washtower#pdp_specs For any further assistance or service, feel free to reach out to @LGUSSupport on social media. We’re always here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI will be purchasing this unit for my apartment. I have to have a 240V plug installed to support the dryer. What kind of 240V plug should I have installed? 3-prong, 4-prong? Is there a picture or common industry name I can give to the electrician?

    Asked by Ventless.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the electrical requirements for your LG 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower (WKEX300HBA). For new installations in the United States, we recommend having a 4-prong, 240V, 30-amp dedicated circuit installed. The industry name for this specific outlet is a NEMA 14-30R. We suggest ensuring your electrician uses a UL-listed 4-wire power cord to match this outlet for the safest and most reliable operation of your WashTower. https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-black-steel/JJ8VPZQQKZ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI'm unclear on the venting of this dryer. The dryer is noted as a "ventless", but the additional information says that a venting kit is available. Can this dryer be made to vent to the outdoors? If so, where can we get the venting kit? Thank you.

    Asked by Chip.

    • Answer Hello, Chip. Thanks for your question. The WKHC252HWA is a ventless dryer, which means it doesn't need an outside vent. It uses condensation drying to take moisture out of clothes. In ventless dryers, moisture is collected in a tank or drained through a hose instead of going outside. The venting kit mentioned is likely an optional kit that lets you drain the water from drying directly into a floor drain, so you don’t have to empty the tank yourself. This doesn’t change the dryer into a regular vented dryer; it just makes it easier to deal with the moisture. As for venting it outside, ventless dryers like the WKHC252HWA are made to work without outdoor venting, so you can't change it to a vented model. The venting kit is only for draining, not for venting air outside. If you want more info about the venting kit or other installation options, feel free to message us on Social Media @LGUSSupport, and we’ll be glad to help you. Thanks for reaching out!^Con

      Answered by LG Digital Customer Care

  • QuestionHow does this come in the packing is it two separate boxes or one long package?

    Asked by Packing.

    • Answer Hi there! Thank you for reaching out about the LG WashTower™ Model WKHC252HWA. We understand that packaging can be a concern when receiving large appliances. The LG WashTower typically comes in one long package that contains both the washer and dryer units. This design is intended to make installation easier and more efficient. https://www.lg.com/us/washers-dryers/lg-wkhc252hwa-washtower#pdp_specs If you have any further questions or need assistance with anything else, please feel free to send us a private message at @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

Page 1, Showing 1-20 of 27 questions

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