“If I purchase a full size washer/dryer from Best Buy for a small business, I understand warranty may not apply. My question is whether Best Buy will service it at all? I ask because Whirlpool refuses to send service to my business address at any price.”
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Hi there. Thank you for sharing your experience with us regarding the LG WashTower (WKHC252HWA) and your inquiry about Best Buy's service for business addresses. We understand your concern about ensuring service availability for your small business. While we at LG handle product-specific inquiries and troubleshooting, Best Buy's service policies, especially concerning commercial purchases and business addresses, are determined by them directly. Best Buy does offer "Best Buy for Business" and Geek Squad services, including appliance repair. They state they can repair most major appliance brands, even if purchased elsewhere or outside of the manufacturer's warranty. However, for specific details on their service to business addresses and any potential limitations for commercial use, it would be best to contact Best Buy directly. You can typically find their business customer service contact information on their official website. https://www.bestbuy.com/site/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-white/6573537.p?skuId=6573537 Your feedback is important, and we'd like to assist you further with any LG product-related concerns. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
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