Questions & Answers

Q: QuestionAre the controls backlit? The model I currently have (22 months old and just died, power button will not work) does not have backlit controls and extremely difficult to set controls without a flashlight. Thanks.

Asked 4 years ago by wll1967.

• A:Answer The control panel is not backlit. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a Hand Wash setting?

Asked 4 years ago by JackK.

• A:Answer No, there is no 'hand wash' cycle. There are so many cycles to choose from but I miss not having this option.

  Answered 4 years ago by LIShopperVerified Purchase

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Q: Questionis extra depth needed for dryer venting?

Asked 4 years ago by Stevros.

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan you switch the doors? It came assembled opening from the left but it bumps with my washer door (which opens from the right).

Asked 4 years ago by MHer.

• A:Answer It doesn't appear switching the doors is possible. You may be able to have your machines switch places. I did that once. But you have to make sure you're washer will still drain properly on the new position.

  Answered 4 years ago by BoysrulemamaVerified Purchase

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Q: QuestionIs this electric or gas

Asked 5 years ago by Liz.

• A:Answer Mine is electric

  Answered 4 years ago by PSBDWasher

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Q: QuestionWhat material is the drum support / drum spider made of?

Asked 5 years ago by Toffee.

• A:Answer The spider is cast aluminum but has a coating on it to prevent corrosion. The shaft is stainless steel. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow do I replace the display gears

Asked 3 months ago by gogoismcmom.

Q: QuestionIs this unit compatible with a 27 inch Sidekick (model WD100CV)

Asked 7 months ago by Sara.

• A:Answer The ENERGY STAR® Most Efficient and ENERGY STAR® Certified LG 5.0 cu. Ft. Mega Capacity Smart Wi-Fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, Model # WM4200HBA can be installed on the 1.0 cu. Ft. LG SideKick™ Pedestal Washer, LG TWINWash™ Compatible, Model # WD100CV or on the newer 27" LG SideKick™ Pedestal Washer, Model # WD300CB. Model # WD100CV is a graphite steel finish, but the washer has a Black Steel finish...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: Question15 minute cycle- which soap/conditioner will it use?

Asked 2 years ago by Mark.

• A:Answer Main one

  Answered 1 year ago by NajayVerified Purchase

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Q: QuestionWhat side does the door hinge open on for both the washer and dryer?

Asked 2 years ago by Steve.

• A:Answer you can change it easily without specific tools.

  Answered 1 year ago by Yunus

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Q: QuestionI bought an LG F4WV410S3W washing machine, it does not have wifi, but it has an LG ThinQ symbol on it, I cannot connect it to the phone even though I followed the instructions, the washing machine beeps because the phone does not recognize

Asked 2 years ago by Abdulhadi.

• A:Answer Your washer must have wifi an you must setup account which is free,you may also have to turn off your VPN on your phone,any buttons with a star * must be pushed/ hold for three/3 second till you hear a single beep

  Answered 1 year ago by NajayVerified Purchase

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Q: QuestionCan you wash king size sheet set and queen size sheet set together with this washer?

Asked 2 years ago by Coco.

• A:Answer Yes, it is very big.

  Answered 2 years ago by Tairb12

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Q: QuestionIs this machine powerful in the spin cycle to handle a king size bed spread?

Asked 2 years ago by Rose.

• A:Answer Yes, it can.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhere is this manufactured?

Asked 2 years ago by KenAgain.

• A:Answer Hello there KenAgain. LG washing machines are originally from South Korea but are made in different countries across the globe with the same quality namely South Korea, the United States, Russia, Poland, China, Egypt, India, India, Thailand, Mexico, and Vietnam. ^Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the height when the washer and dryer are stacked?

Asked 2 years ago by Jr.

• A:Answer Hello there. Thanks for reaching out. For the LG - 5.0 cu ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence model: #WM4200HBA Has a maximum height of 74 3/8 inches tall. ` Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a 360 turbo wash feature in this model and steam clean.

Asked 2 years ago by Manni.

• A:Answer I'm sorry. I don’t know what 360 turbo wash is, but here are the actual and downloadable cycles available.

  Answered 2 years ago by tolochcoVerified Purchase

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Q: QuestionWhat kind of warranty does the washing machine come with? How long and what does it cover?

Asked 2 years ago by jj.

• A:Answer Hi, The warranty cover for parts and labor for manufacturing defects and this is from the date of purchase. Direct Drive Motor parts for 10 years, drum for 3 years. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it have an internal water heater element?

Asked 2 years ago by Nr1luv.

• A:Answer Hi, this model has an internal water heater. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the total depth of this washer installed (measurement from the wall to the front of the door?) I have to see if it fits in a specific space. The drain and hose attachments are recessed into the wall in a box.

Asked 2 years ago by Jamu.

• A:Answer Hi, the model dimensions Product Height 39 inches, Product Width 27 inches, Product Depth 33 1/4 inches, Depth With Door Open 53 1/4 inches. The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side. Floor Installation- To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. The power outlet must be within 60 inches (1.5 m) of either side of the washer. Here's the installation and clearances manual https://www.lg.com/us/support/manuals-documents?customerModelCode=WM4200HWA&csSalesCode=WM4200HWA.ABWEEUS&category=CT10000010&subcategory=CT10000076. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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