Questions & Answers

Name: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
Brand: LG
SKU: 6529901
Price: 1099.99 USD
Availability: InStock
Rating: 4.7 (1080 reviews)

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

Model:: WM6500HWA; |
SKU:: 6529901

User rating, 4.7 out of 5 stars with 1080 reviews.

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$1,099.99

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Comp. Value: $1,499.99

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QuestionI have 3 dogs and a king size bed. 3dog beds or the king size blanket get heavy when washed; How many pounds of laundry does this machine Handle?
Asked 1 year ago by petmom.
- Answer Hello there! Thank you for your inquiry about the WM6500HWA. We understand how important it is to find a washer that can handle heavy loads, especially with pets and large bedding. The WM6500HWA has a generous capacity of 5.0 cu. ft., which can typically handle around 20 to 22 pounds of laundry per load. This should be sufficient for washing multiple dog beds or a king-size blanket, making it easier to manage your laundry. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help you! We appreciate your patience. —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this washer have a spin cycle? I do not have a dryer, so I need to spin to get the water out of clothes.
Asked 2 years ago by Krivera7476.
- Answer yes it has spin cycle
  Answered 2 years ago by Juan
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QuestionDoes a king comforter fit and gets washed nicely in this??
Asked 2 years ago by devi.
- Answer Yes
  Answered 2 years ago by LynnZ
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QuestionCan you use a pre-wash liquid with this model? I have seen in the manual the unit has a pre-wash cycle, but I couldn't find anything on pre-wash liquids/cleaners.
Asked 3 years ago by TexasDub.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer Yes, you can use pre-wash liquid in the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360. Be sure to use HE or high efficiency detergent with your washing machine. If you are using liquid detergent for the main wash, make sure that the liquid detergent cup is used in the main wash compartment to prevent the main wash detergent from being dispensed with a pre wash detergent. ^James.
  Answered 3 years ago by LG Digital Customer Care
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QuestionDo I have to load up the detergent dispenser and softener dispenser for many loads or can I just put the amount of detergent I need for one load? Also does this have a sanitize cycle?
Asked 2 years ago by Kat.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer you can either fill the detergent and softener ahead of time, which is most likely more economical, or with each load. Yes. It has a sanitize cycle.
  Answered 2 years ago by LawrenceK
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QuestionI’ve had this machine for 2 months. I don’t know if I did anything wrong but my clothes didn’t smell fresh after washing. And I noticed that the fabric softener dispenser was still almost full after wash. I use Tide Pods detergent. Does anyone know why?
Asked 2 years ago by Anne.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer with AI DD® 2.0 Built-In Intelligence & TurboWash® 360° (WM6700HBA) model. There could be a few reasons why your clothes don't smell fresh after washing and why the fabric softener dispenser is still almost full. Here are some possible explanations and solutions: Using Tide Pods detergent: While Tide Pods are a convenient and effective detergent option, they may not be the best choice for every situation. In some cases, using a liquid or powder detergent directly in the dispenser could yield better results. Try using a different form of detergent and see if that improves the scent of your clothes and the performance of the fabric softener dispenser. Overloading the washer: If you're putting too many clothes in the washer, they may not be getting enough water and detergent to properly clean and freshen. Try reducing the load size and see if that makes a difference. Clogged or partially blocked dispenser: Check the fabric softener dispenser for any clogs or blockages that may be preventing it from emptying properly. Clean the dispenser thoroughly and make sure it's free of any residue or buildup. Not using enough detergent: If you're using a small amount of detergent with a large load of laundry, it may not be enough to effectively clean and freshen your clothes. Follow the detergent manufacturer's instructions for the recommended amount to use based on your load size. Water temperature: Make sure you're using the appropriate water temperature for your laundry. Hot water can help activate the detergent and fabric softener, while cold water may not be as effective in removing odors and stains. Maintenance and cleaning: Regularly clean your washer, including the drum, door seal, and detergent dispenser, to remove any residue or buildup that may be affecting its performance. Follow the manufacturer's instructions for cleaning and maintenance. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. ^Cris
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan you wash a king size comforter in the washing machine?
Asked 2 years ago by Ann.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer Hey, Ann! The LG 5.0 cu. ft. Stackable Smart Front Load Washer fits more clothes in every load and helps you power through laundry day in less time. With a 5.0 cu. ft. capacity, you can fit a king-size comforter and more in a single load. ~Rita
  Answered 2 years ago by LG Digital Customer Care
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QuestionSometimes I just need to wash a small load of clothes or delicates. Does this large machine handle that well?
Asked 2 years ago by Tess.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer Yes it does Every time you turn it on it detects the load I used it for 3 work shirts no problem
  Answered 2 years ago by RobertI
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QuestionHow much space do you need behind the washer and dryer? The closet I'd like to put it in is 34.5 inches deep, and the washer is 33 and 3/16 inches deep so I did not know if this would be enough clearance.
Asked 2 years ago by Kevin.
- Answer A. To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ~Tanisha
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow does the pedestal washer bin work and what is it best use for it? Also, can it be independently used for a small load?
Asked 2 years ago by Brian.
- Answer Hey Brian! Check out our LG website for more information on ur LG SideKick Pedestal Washers: https://www.lg.com/us/pedestal-washers. ~Rita
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow long is the quick wash cycle?
Asked 2 years ago by dnic95.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- Answer 15 Minutes
  Answered 2 years ago by Louie
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QuestionWhat's the washing time?
Asked 21 hours ago by Alberto.
- Answer Hi there, Alberto. Thank you for sharing your question with us. We understand your inquiry regarding the washing time for the WM6500HWA. This front-load washer is equipped with TurboWash® 360° technology, which is designed to provide a powerful and thorough clean in significantly less time. For a standard normal load, the TurboWash® feature can complete the cycle in under 30 minutes. Additionally, because the WM6500HWA features LoadSense technology, the machine will automatically detect the size of the load and adjust the water levels and wash time accordingly to ensure maximum efficiency. If you are in a hurry, the "Quick Wash" cycle is also available for smaller, lightly soiled loads to get them finished even faster. The AI DD® technology further optimizes the wash patterns based on the fabric's weight and softness, ensuring that your clothes are cared for in the most efficient timeframe possible. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/JJ8VPZRC5R If you have any further questions about its programs or settings, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
  Answered 2 hours ago by LG Digital Customer Care
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QuestionIs alpine white the same color as white? Do not want off white
Asked 1 week ago by Laura.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Alpine White
- Answer Alpine White IS NOT the same shade as our standard white finish on other appliances. It is a brighter, matte, or more modern white designed to complement a sleek aesthetic, unlike our standard white, which is a traditional, high-gloss white used on most refrigerators and older laundry models...^Ivan.
  Answered 1 week ago by LG Digital Customer Care
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Questiondoes this washer run on gas or electricity
Asked 1 month ago by Anonymous.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Alpine White
- Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the power source for the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Alpine White. This washing machine operates strictly on electricity. It requires a standard 120V, 60Hz, grounded electrical outlet to power the motor, internal heater, and smart features. While clothes dryers can come in either gas or electric configurations, front-load washers like this model do not utilize gas for any part of their operation. We are committed to providing you with the best performance and convenience for your home laundry needs. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-alpine-white/JJ8VPZWZKL Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 5 days ago by LG Digital Customer Care
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QuestionHow far do the feet extend? I have an old house with a slightly sloped concrete floor in the laundry room and I need the feet to be able to extend 3 inches to maintain level.
Asked 1 month ago by KyleD.
- Answer The floor under the ENERGY STAR® Certified & ENERGY STAR Most Efficient LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash® 360 - Black Steel, Model # WM6500HBA, must not slope more than 1 inch (2.5 cm) from front to back or side to side. The leveling legs cannot be extended 3 inches. They should only be adjusted as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate...^Ivan.
  Answered 1 month ago by LG Digital Customer Care
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QuestionWhat's the difference between the LG WM5800HVA and the LG WM6500HBA Front Load Washer
Asked 2 months ago by tad.
- Answer The differences between the washers are that the LG ENERGY STAR® Most Efficient / ENERGY STAR® Certified 5.0 cu. Ft. Mega Capacity Smart Front Load ENERGY STAR Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM6500HWA, has 15 washer options, it is a CEE tier 2 certified washer, it has 25 wash programs, it has an IMEF of 2.92, an IWF of 3, it is offered in Black Steel (B), White (W), and it has a Shiny Rose Gold rim. The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG 5.0 cu. Ft. Mega Capacity Smart Front Load Washer with TurboWash® 360°, AI Sensing and Hybrid Electronic Controls with LCD Display, Model # WM5800HVA, has 29 wash programs, 13 washer options, it is a CEE tier 3 certified washer, it has an IMEF of 3.1, an IWF of 2.9, it is offered in Alpine White (A), Graphite Steel (V), and it has a Chrome rim...^Ivan
  Answered 2 months ago by LG Digital Customer Care
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QuestionDo you need a special kit to stack the washer and dryer?
Asked 2 months ago by MBWom.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Alpine White
- Answer Yes sold on line and at the store. Simple to install in a few mins.
  Answered 2 weeks ago by RodneyA
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QuestionCan the dryer door be switched to open the way I want it to be
Asked 2 months ago by JPE55.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Graphite Steel
- Answer Yes
  Answered 2 months ago by Kzyhouse
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QuestionDoes the washer fil with enough water to saturate all of the clothes loaded?
Asked 3 months ago by Anonymous.
- Answer Hello there. Thank you for sharing your inquiry with us regarding the LG WM6500HBA. We understand your question about the water level. This washer features Load Sensing technology, which means it automatically detects the load size and fills with the appropriate amount of water to saturate all clothes. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZRYH4 We'd like to assist you further if you have any more questions about its features. Please contact us at [email protected], and our team will be more than happy to assist you. —Renzo
  Answered 2 months ago by LG Digital Customer Care
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QuestionAre there matching bases to raise these washers and dryers. And how much are they. White
Asked 4 months ago by Anonymous.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Graphite Steel
- Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. To raise your units, you can use the 27" Pedestal Storage Drawer (Model: WDP6W), which is available in White and typically retails for $265.00–$359.00 depending on current promotions. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/J7G5658YH4 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 1 week ago by LG Digital Customer Care
  Answer this question

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Questions & Answers

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

Q: QuestionI have 3 dogs and a king size bed. 3dog beds or the king size blanket get heavy when washed; How many pounds of laundry does this machine Handle?

Q: QuestionDoes this washer have a spin cycle? I do not have a dryer, so I need to spin to get the water out of clothes.

Q: QuestionDoes a king comforter fit and gets washed nicely in this??

Q: QuestionCan you use a pre-wash liquid with this model? I have seen in the manual the unit has a pre-wash cycle, but I couldn't find anything on pre-wash liquids/cleaners.

Q: QuestionDo I have to load up the detergent dispenser and softener dispenser for many loads or can I just put the amount of detergent I need for one load? Also does this have a sanitize cycle?

Q: QuestionI’ve had this machine for 2 months. I don’t know if I did anything wrong but my clothes didn’t smell fresh after washing. And I noticed that the fabric softener dispenser was still almost full after wash. I use Tide Pods detergent. Does anyone know why?

Q: QuestionCan you wash a king size comforter in the washing machine?

Q: QuestionSometimes I just need to wash a small load of clothes or delicates. Does this large machine handle that well?

Q: QuestionHow much space do you need behind the washer and dryer? The closet I'd like to put it in is 34.5 inches deep, and the washer is 33 and 3/16 inches deep so I did not know if this would be enough clearance.

Q: QuestionHow does the pedestal washer bin work and what is it best use for it? Also, can it be independently used for a small load?

Q: QuestionHow long is the quick wash cycle?

Q: QuestionWhat's the washing time?

Q: QuestionIs alpine white the same color as white? Do not want off white

Q: Questiondoes this washer run on gas or electricity

Q: QuestionHow far do the feet extend? I have an old house with a slightly sloped concrete floor in the laundry room and I need the feet to be able to extend 3 inches to maintain level.

Q: QuestionWhat's the difference between the LG WM5800HVA and the LG WM6500HBA Front Load Washer

Q: QuestionDo you need a special kit to stack the washer and dryer?

Q: QuestionCan the dryer door be switched to open the way I want it to be

Q: QuestionDoes the washer fil with enough water to saturate all of the clothes loaded?

Q: QuestionAre there matching bases to raise these washers and dryers. And how much are they. White

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QuestionI have 3 dogs and a king size bed. 3dog beds or the king size blanket get heavy when washed; How many pounds of laundry does this machine Handle?

QuestionDoes this washer have a spin cycle? I do not have a dryer, so I need to spin to get the water out of clothes.

QuestionDoes a king comforter fit and gets washed nicely in this??

QuestionCan you use a pre-wash liquid with this model? I have seen in the manual the unit has a pre-wash cycle, but I couldn't find anything on pre-wash liquids/cleaners.

QuestionDo I have to load up the detergent dispenser and softener dispenser for many loads or can I just put the amount of detergent I need for one load? Also does this have a sanitize cycle?

QuestionI’ve had this machine for 2 months. I don’t know if I did anything wrong but my clothes didn’t smell fresh after washing. And I noticed that the fabric softener dispenser was still almost full after wash. I use Tide Pods detergent. Does anyone know why?

QuestionCan you wash a king size comforter in the washing machine?

QuestionSometimes I just need to wash a small load of clothes or delicates. Does this large machine handle that well?

QuestionHow much space do you need behind the washer and dryer? The closet I'd like to put it in is 34.5 inches deep, and the washer is 33 and 3/16 inches deep so I did not know if this would be enough clearance.

QuestionHow does the pedestal washer bin work and what is it best use for it? Also, can it be independently used for a small load?

QuestionHow long is the quick wash cycle?

QuestionWhat's the washing time?

QuestionIs alpine white the same color as white? Do not want off white

Questiondoes this washer run on gas or electricity

QuestionHow far do the feet extend? I have an old house with a slightly sloped concrete floor in the laundry room and I need the feet to be able to extend 3 inches to maintain level.

QuestionWhat's the difference between the LG WM5800HVA and the LG WM6500HBA Front Load Washer

QuestionDo you need a special kit to stack the washer and dryer?

QuestionCan the dryer door be switched to open the way I want it to be

QuestionDoes the washer fil with enough water to saturate all of the clothes loaded?

QuestionAre there matching bases to raise these washers and dryers. And how much are they. White