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Questions & Answers

Your price for this item is $799.99
The comparable value price is $1,349.99
Page Showing 1-20 of 35 questions
  • QuestionDoes this washer have a warranty on the motor?

    • Answer Yes, the direct drive motor has a 10-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre fill hoses included with this washing machine?

    • Answer No, fill hoses are not included with this washing machine.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this appliance have a quick wash cycle?

    • Answer Yes, this appliance has a quick wash cycle that refreshes loads in 15 minutes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the operation of this washing machine quiet?

    • Answer Yes, this washing machine has LoDecibel quiet operation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use voice commands to control this washing machine?

    • Answer Yes, you can use voice commands with Google or Alexa voice assistants.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer use a high-efficiency washing mechanism?

    • Answer Yes, this washer uses an agitator washing mechanism with high-efficiency.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a system to clean the tub?

    • Answer Yes, this washer has the TubClean system.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo i have to fill up the soap every laundry or the machine decide how much soap she use ? If it's auto does the machine tell me to add soap ?

    Asked by Jeff.

    • Answer You will need to fill detergent for each wash in the ENERGY STAR® Certified LG 5.3 cu. Ft. Mega Capacity Smart Top Load Washer with 4-Way® Agitator, EasyUnload™ with TurboWash™ 3D Technology& AI Sensing, Model # WT8405CW. It does not have LG's ezDispense® Automatic Dispenser that you can just fill the reservoirs once and you’re set for up to 14 to 25 wash cycles, and will add just the right amount for each load size—at just the right time. You can even get an alert on your smartphone when it’s time to refill, This washer is designed for use with only HE (High-Efficiency) detergents. For proper wash performance, you should always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. You will need to use less detergent for soft water, light soil, or smaller loads, and use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems. Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this machine have a delicate cycle?

    Asked by Timshelleyplus3.

    • Answer Hello there. We understand your inquiry about the LG WT8405CW washer and are happy to help. While this model doesn’t include a dedicated “Delicate” cycle, you can still launder your delicate garments safely: Troubleshooting Step • Create a gentle wash environment by selecting the AI Wash cycle, setting the Spin Speed to Low, Soil Level to Light, and Temperature to Cold. This combination mimics a delicate cycle and helps protect your fabrics. Optional Downloadable Gentle Cycle • Via the LG ThinQ® app, use the Downloaded cycle feature to add a specialized gentle wash, such as the Wrinkle Stop/Gentle Wave or Lingerie cycle. These downloaded programs are designed for delicate items and include lower spin speeds and extra rinses. https://www.bestbuy.com/site/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-alpine-white/6573556.p?skuId=6573556 If you’d like more guidance on using downloaded cycles or need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to ensure your LG washer meets all your laundry needs. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the agitador removable?

    Asked by susana.

    • Answer Hi there, Susana. Thanks for your question about the LG WT8405CW Top Load Washer! This model does include an agitator, but it is not designed to be removable by the user. The agitator is factory-installed and integrated into the washer's TurboWash3D® system to enhance cleaning performance. Removing it could affect wash quality and potentially void the warranty. https://www.lg.com/us/washers-dryers/lg-wt8405cw-top-load-washer#pdp_specs If you're asking for cleaning purposes, the Tub Clean cycle is your best option to maintain your washer’s performance. For any servicing or if the agitator needs to be replaced due to damage, we recommend reaching out to an LG-authorized technician. If you need further help, feel free to send us a message @LGUSSupport—we’re always ready to assist! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you set it to automatically do deep fill with every load without having to remember to choose it? I prioritize function over "efficiency".

    Asked by NeTFLoODeR.

    • Answer Hello there. Thank you for reaching out with your question about the LG WT8405CW Top Load Washer. We understand your preference for function over efficiency, especially regarding the Deep Fill option. Currently, the Deep Fill feature is not designed to be set automatically for every load. You will need to press and hold the Deep Fill button for 3 seconds before starting each wash cycle to add the maximum amount of water. This ensures flexibility in adjusting water levels based on your specific needs. Please note that after the cycle is complete, the setting will automatically revert to the high-efficiency water level for the next load. https://www.lg.com/us/washers-dryers/lg-wt8405cw-top-load-washer#pdp_specs If you have any further questions or need more information, feel free to send us a private message on Social Media @LGUSSupport. We’re happy to assist! Thank you for choosing LG! —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe amperes indicates 60 which is 3X higher than any other washing machine. Most are in the range of 15 to 20. In your manual it states that it is 60HZ which is COMPLETELY different than amperes. Please CLARIFY. Need to cancel order if 60 amps!!!!

    Asked by mojo.

    • Answer Thank you for your interest in the LG Washer. The WT8405CW is a 120V appliance that uses 15 amps of power. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan you fit a king size comforter in this washer

    Asked by Shyne229.

    • Answer Yes

      Answered by HectorF

  • QuestionDoes it have a presoak option. Example load to sit for some time to get socks white

    Asked by Tootsie.

    • Answer The ENERGY STAR® Certified LG 5.3 cu. Ft. Mega Capacity Smart Top Load Washer with 4-Way® Agitator, EasyUnload™ & AI Sensing, Model # WT8405CW, does not have a Soak cycle or a Pre-Soak option. You can download the Pre Wash+ Normal cycle that pretreats immediate stains without hand-wash. This cycle adds a pre-wash to the Normal cycle to immediately pretreat stains without hand-washing...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have scrud contaminating my clothes from the outside of the metal drum. How do I prevent this? Multiple cleaning cycles have done nothing to remedy this

    Asked by Anonymous.

    • Answer Using too much detergent, leaving wet clothes in the machine, and using hard water are all common causes of scrud buildup in your washing machine. Regular cleaning of your washing machine drum, rubber seal, and filters in the ENERGY STAR® Certified LG 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D™ Technology - Alpine White, Model # WT8405CW, can help prevent scrud buildup and extend the life of your machine. If your multiple attempts to clean the scrud ahve done nothing to resolve the issue, you may have a hard water issue. Hard water contains high levels of minerals like calcium and magnesium, which can leave deposits on the washer's surfaces over time. These deposits, known as scrud, can lead to corrosion of the washer's internal components and reduce its lifespan. You may want to consider installing a water softener, which can help remove minerals from your water and reduce the risk of buildup in your washing machine. The washer is designed for use with only HE (High-Efficiency) detergents. HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using a detergent that is not HE may cause oversudsing and unsatisfactory performance, which could result in error codes, cycle failure, and washer damage. You should run the Tub Clean cycle monthly to remove residue and prevent odor. Inspect and clean the rubber gaskets and seals. This can help prevent mold and mildew buildup, which can contribute to scrud...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I use Deep Fill with all cycles except for bedding? Can it be used with Normal?

    Asked by pickyeater.

    • Answer Deep Fill can be used with the QuickWash, Heavy Duty, Deep Wash, Waterproof, and Downloaded cycles on the ENERGY STAR® Certified LG 5.3 cu. Ft. Mega Capacity Smart Top Load Washer with 4-Way® Agitator, EasyUnload™ & AI Sensing, Model # WT8405CW. When you select the Normal cycle and the Deep Fill option, the cycle is changed to the Deep Wash cycle before starting...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhen does this sale end? ($400 off)

    Asked by Anonymous.

    • Answer I have no idea. This is for a store associate to answer.

      Answered by Mace

  • QuestionIs there a bleach dispenser?

    Asked by Anonymous.

    • Answer Yes there is a liquid bleach dispenser.

      Answered by Bryan

  • QuestionIs it possible to pause the machine during the wash and add more items with no issue?

    Asked by Jenn.

    • Answer If the ENERGY STAR® Certified LG 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D™ Technology - Alpine White, Model # WT8405CW, is running, you can press the Start/Pause button to pause the cycle, and wait for the door to unlock after a brief pause. without losing the current settings. However, if you do not press the Start/Pause button to start the cycle again, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained...^Ivan..

      Answered by LG Digital Customer Care

  • QuestionIs this unit a direct drive unit?

    Asked by Chris.

    • Answer Hi, Chris. Yes, the LG WT8405CW is equipped with a Direct Drive motor. That means it operates without belts or pulleys, which helps reduce noise, improve durability, and enhance energy efficiency. LG even backs the Direct Drive motor with a 10-year limited warranty, reflecting its reliability and long-term performance. If you need further assistance, please send us an email at [email protected]. We’re here to assist you. -Charles

      Answered by LG Digital Customer Care