Questions & Answers
- Model:
- WT8400CW
- |
- SKU:
- 6573559
Highly rated by customers for: Noise Level, Cleaning Performance, Capacity
$799.99Your price for this item is $799.99
Comp. Value: $1,349.99
The comparable value price is $1,349.99
Page Showing 21-29 of 29 questions
Q: QuestionDoes this have lid lock? Can this run with the lid open?
Asked by Christopher.
- A:Answer Yes
Answered by LGSUNROOMWASHBOARD
Q: QuestionIs the detergent dispenser supposed to just fall out? There's nothing catching so it stays in place while putting in soap.
Asked by freshandclean.
- A:Answer No, it’s not supposed to fall out. You might want to get that fixed.
Answered by KimberlyH
Q: Questiondoes this washer have a fabric softener dispenser?
Asked by dixie.
- A:Answer Yes it does.
Answered by GloriaMartinNard
Q: QuestionHow do you purchase hookups for this washer and what are the specifications for these? Are they sold at Best Buy?
Asked by Anonymous.
- A:Answer Already had hook-ups. Yes best buy does sell them.
Answered by GloriaMartinNard
Q: QuestionMy washer stopped and lid can’t be opened, it can’t be turned on as well. I already unplug and plug it but it is still not working.
Asked by Charisse.
- A:Answer Hi there, Charisse. Thank you for reaching out! We understand that your LG WT8400CB top-load washer has stopped and the lid won’t open, even after unplugging and plugging it back in. It sounds like the washer may have activated its safety lock, which is a feature designed to protect you and your home while the machine is in use. To resolve this issue, please follow these troubleshooting steps: Make sure the washer is powered off. Wait for about 1 to 2 minutes to allow the safety lock to release. Press and hold the "Start/Pause" button for 5 seconds to unlock the lid. If the lid still won’t open, try unplugging the washer again and waiting for about 5 minutes before plugging it back in. LG Washer - Recovering From a Locked Washer - https://www.lg.com/us/support/help-library/lg-washer-recovering-from-a-locked-washer--1374087376882 If the issue persists or the washer doesn't turn on, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further and explore additional solutions. We appreciate your patience as we work to resolve this for you! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan I purchase an agitator separately for this model?
Asked by Dex.
- A:Answer Thank you for reaching us regarding LG Washer. No, you cannot purchase an agitator separately for the LG WT8400CW top load washer. This model comes equipped with an impeller, not an agitator. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionHow to change the water temp in the pre-programmed wash cycles? All pre-programmed cycles use WARM water. How can that be changed to cool water? Changing in the app & sending to washer says can only change cloud cycles. Why? How to fix? LG WT8400CW model
Asked by Newby.
- A:Answer Hello there. Thank you for your question regarding the WT8400CW washer. To change the water temperature in the pre-programmed wash cycles on the WT8400CW model, follow these steps: Manual Selection on the Washer: While you can't directly change the temperature setting for pre-programmed cycles via the app, you can manually adjust it on the washer itself. Here’s how: Turn on the washer. Select the wash cycle you want to use. Use the temperature button on the washer's control panel to adjust the water temperature to your preference. Using the ThinQ App: The app allows you to customize wash cycles, but it may restrict changing the pre-programmed cycles' settings to ensure optimal performance. To address this: Check if the app needs an update. Restart your washer and your smartphone if the problem continues. -Renzo
Answered by LG Digital Customer Care

Q: QuestionThe LG washer doesn’t show a permanent press cycle. What setting works for those type of clothes?
Asked by Cycles.
- A:Answer You can download a cycle set for permanent press items.
Answered by JosephP
Q: QuestionHow are clothes getting cleaned when they barely move? The clothes on top literally just sit in soapy water. Considering exchanging for the agitator model.
Asked by Cher.
- A:Answer We frequently have to run additional rinse and spin cycles to remove detergent from the single Tide pod used in the wash. Very inefficient!
Answered by Nynic
Page 2, Showing 21-29 of 29 questions
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