Questions & Answers

Name: LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
Brand: LG
SKU: 10936207
Price: 848.11 USD
Availability: SoldOut
Rating: 4.6 (769 reviews)

LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

Model:: WT8400CB; |
SKU:: 10936207

User rating, 4.6 out of 5 stars with 768 reviews.

$848.11

Save $601.88

Comp. Value: $1,449.99

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Page Showing 21-32 of 32 questions

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Questionwhat does "downloaded" cycle mean?
Asked 1 year ago by Anonymous.
- Answer If you use the app you can download special wash cycles for certain materials. Can actually do a lot from the app this is just one feature.
  Answered 1 year ago by JosephP
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QuestionDoes this have delay start? The specifications say it doesn't, but then it says it does.
Asked 1 year ago by Christopher.
This question was asked about the related product: LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
- Answer Yes, you can delay the start of a cycle in hour increments
  Answered 1 year ago by MichelleS
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QuestionDoes this have lid lock? Can this run with the lid open?
Asked 1 year ago by Christopher.
This question was asked about the related product: LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
- Answer Hello there! Thank you for sharing your experience with us. We understand your inquiry regarding the lid features of the LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. We understand that the unit is equipped with an automatic lid lock feature that engages once a cycle begins to ensure safe and efficient operation. For safety reasons and to maintain the high-efficiency wash performance, we understand that this model cannot run with the lid open during the agitation or spin cycles. However, we understand that you can easily pause the cycle at any time by pressing the Start/Pause button, which will unlock the lid and allow you to add forgotten items or adjust the load. We understand that these safety sensors are a standard part of our modern laundry technology designed to protect both the user and the appliance. We understand that having a secure lid lock provides peace of mind, especially in households with children or pets. https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZQZRR For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 5 days ago by LG Digital Customer Care
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QuestionIs the detergent dispenser supposed to just fall out? There's nothing catching so it stays in place while putting in soap.
Asked 1 year ago by freshandclean.
This question was asked about the related product: LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
- Answer No, it’s not supposed to fall out. You might want to get that fixed.
  Answered 9 months ago by KimberlyH
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Questiondoes this washer have a fabric softener dispenser?
Asked 1 year ago by dixie.
- Answer Yes it does.
  Answered 1 year ago by GloriaMartinNard
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QuestionHow do you purchase hookups for this washer and what are the specifications for these? Are they sold at Best Buy?
Asked 1 year ago by Anonymous.
- Answer Already had hook-ups. Yes best buy does sell them.
  Answered 1 year ago by GloriaMartinNard
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QuestionDoes this washer have any filters that has to be changed or cleaned?
Asked 4 months ago by Anonymous.
- Answer There are no filters in the ENERGY STAR® Certified LG 5.5 cu. Ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload™ & AI Sensing, Model # WT8400CW, that require changing or cleaning...^Ivan.
  Answered 4 months ago by LG Digital Customer Care
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QuestionMy washer stopped and lid can’t be opened, it can’t be turned on as well. I already unplug and plug it but it is still not working.
Asked 1 year ago by Charisse.
This question was asked about the related product: LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
- Answer Hi there, Charisse. Thank you for reaching out! We understand that your LG WT8400CB top-load washer has stopped and the lid won’t open, even after unplugging and plugging it back in. It sounds like the washer may have activated its safety lock, which is a feature designed to protect you and your home while the machine is in use. To resolve this issue, please follow these troubleshooting steps: Make sure the washer is powered off. Wait for about 1 to 2 minutes to allow the safety lock to release. Press and hold the "Start/Pause" button for 5 seconds to unlock the lid. If the lid still won’t open, try unplugging the washer again and waiting for about 5 minutes before plugging it back in. LG Washer - Recovering From a Locked Washer - https://www.lg.com/us/support/help-library/lg-washer-recovering-from-a-locked-washer--1374087376882 If the issue persists or the washer doesn't turn on, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further and explore additional solutions. We appreciate your patience as we work to resolve this for you! —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionCan I purchase an agitator separately for this model?
Asked 1 year ago by Dex.
- Answer Thank you for reaching us regarding LG Washer. No, you cannot purchase an agitator separately for the LG WT8400CW top load washer. This model comes equipped with an impeller, not an agitator. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionHow to change the water temp in the pre-programmed wash cycles? All pre-programmed cycles use WARM water. How can that be changed to cool water? Changing in the app & sending to washer says can only change cloud cycles. Why? How to fix? LG WT8400CW model
Asked 1 year ago by Newby.
- Answer Hello there. Thank you for your question regarding the WT8400CW washer. To change the water temperature in the pre-programmed wash cycles on the WT8400CW model, follow these steps: Manual Selection on the Washer: While you can't directly change the temperature setting for pre-programmed cycles via the app, you can manually adjust it on the washer itself. Here’s how: Turn on the washer. Select the wash cycle you want to use. Use the temperature button on the washer's control panel to adjust the water temperature to your preference. Using the ThinQ App: The app allows you to customize wash cycles, but it may restrict changing the pre-programmed cycles' settings to ensure optimal performance. To address this: Check if the app needs an update. Restart your washer and your smartphone if the problem continues. -Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionThe LG washer doesn’t show a permanent press cycle. What setting works for those type of clothes?
Asked 1 year ago by Cycles.
- Answer You can download a cycle set for permanent press items.
  Answered 1 year ago by JosephP
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QuestionHow are clothes getting cleaned when they barely move? The clothes on top literally just sit in soapy water. Considering exchanging for the agitator model.
Asked 1 year ago by Cher.
- Answer We frequently have to run additional rinse and spin cycles to remove detergent from the single Tide pod used in the wash. Very inefficient!
  Answered 10 months ago by Nynic
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Showing 21-32 of 32 questions

Questions & Answers

LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

Q: Questionwhat does "downloaded" cycle mean?

Q: QuestionDoes this have delay start? The specifications say it doesn't, but then it says it does.

Q: QuestionDoes this have lid lock? Can this run with the lid open?

Q: QuestionIs the detergent dispenser supposed to just fall out? There's nothing catching so it stays in place while putting in soap.

Q: Questiondoes this washer have a fabric softener dispenser?

Q: QuestionHow do you purchase hookups for this washer and what are the specifications for these? Are they sold at Best Buy?

Q: QuestionDoes this washer have any filters that has to be changed or cleaned?

Q: QuestionMy washer stopped and lid can’t be opened, it can’t be turned on as well. I already unplug and plug it but it is still not working.

Q: QuestionCan I purchase an agitator separately for this model?

Q: QuestionHow to change the water temp in the pre-programmed wash cycles? All pre-programmed cycles use WARM water. How can that be changed to cool water? Changing in the app & sending to washer says can only change cloud cycles. Why? How to fix? LG WT8400CW model

Q: QuestionThe LG washer doesn’t show a permanent press cycle. What setting works for those type of clothes?

Q: QuestionHow are clothes getting cleaned when they barely move? The clothes on top literally just sit in soapy water. Considering exchanging for the agitator model.

Best-selling top-loading washers

Questionwhat does "downloaded" cycle mean?

QuestionDoes this have delay start? The specifications say it doesn't, but then it says it does.

QuestionDoes this have lid lock? Can this run with the lid open?

QuestionIs the detergent dispenser supposed to just fall out? There's nothing catching so it stays in place while putting in soap.

Questiondoes this washer have a fabric softener dispenser?

QuestionHow do you purchase hookups for this washer and what are the specifications for these? Are they sold at Best Buy?

QuestionDoes this washer have any filters that has to be changed or cleaned?

QuestionMy washer stopped and lid can’t be opened, it can’t be turned on as well. I already unplug and plug it but it is still not working.

QuestionCan I purchase an agitator separately for this model?

QuestionHow to change the water temp in the pre-programmed wash cycles? All pre-programmed cycles use WARM water. How can that be changed to cool water? Changing in the app & sending to washer says can only change cloud cycles. Why? How to fix? LG WT8400CW model

QuestionThe LG washer doesn’t show a permanent press cycle. What setting works for those type of clothes?

QuestionHow are clothes getting cleaned when they barely move? The clothes on top literally just sit in soapy water. Considering exchanging for the agitator model.