“When I wash towels with a normal amount of detergent on the normal wash cycle, I still have soap left in my towels. I can put them in a sink of water and soap will come out of them. Don't want to extra rinse every time. What am I doing wrong?”

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• Be sure you are using HE detergent and the recommended amount per the manufacturer. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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• I usually put my towels on heavy setting

  Answered by Holder 4 years ago

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