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Questions & Answers

Your price for this item is $849.99
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The comparable value price is $1,349.99
Page Showing 81-86 of 86 questions
  • QuestionDo you need special detergent when using this machine?

    Asked by Anonymous.

    • Answer Just HE detergent, found everywhere. Just make sure the detergent has the little h.e. Label on it.

      Answered by BoyMom03

  • QuestionCan you manually control the water level for different size loads?

    Asked by ChrisD.

    • Answer This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionHow long is the washing machine drain hose?

    Asked by Minee.

    • Answer The of the drain hose is not specified. The typical length of the hose is approximately 70". Do not install the drain hose with the end lower than 29.5 inches (75 cm) or higher than 96 inches (244 cm) above the bottom of the washer or more than 60 inches (152 cm) away from the washer. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionHow many gallons of water per average wash cycle ??? We have a septic system and water consumption is and important factor.

    Asked by Lew.

    • Answer I am sorry, I do not have that specification. You can try the LG Community Forum; it is a great resource for getting help from other LG customers: https://lgcommunity.us.com. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhere can I find the serial number on this model? It is not on the back of washer. We don't see a silver tag anywhere. Also, does this model have a drain pan or does it need one? Not sure what to do with the black plastic clips it came with.

    Asked by Phyl.

    • Answer The serial number for LG washing machines is located in the owner's manual and is also found on the machine near the detergent dispenser or the back of the control panel. If it is on the back, it can be found on the left side when viewed from the front. This model does not have a drain pan. LG strongly recommends not using a drain pan when installing this appliance, as standing water in the drain pan may increase the risk of electric shock, injury, or death. In the manual on page 8 it shows included accessories are 4 leg holders. Are these the black plastic clips? Refer to the installation guide included with the leg holders for instructions on proper usage. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the OxiSanitize cycle used for and how do you use it?

    Asked by ROS.

    • Answer The Oxi Sanitize™ cycle in the ENERGY STAR® Qualified LG 5.5 Cu. Ft. 12-Cycle Top-Loading Washer with TurboWash3D™ Technology - Graphite Steel, Model # WT7800CW utilizes a high wash temperature to effectively remove stains and is NSF certified to remove almost 99% of the germs and microbes on laundry when used in conjunction with bleach without high energy consumption, perfect for people having allergies...^IFV

      Answered by LG Digital Customer Care