A:AnswerThe ENERGY STAR® Qualified LG 5.5 cu.ft. Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology, Model # WT7800CW has a height of 57 1/4"with the lid open...^IFV
A:AnswerI don't feel like you need to. We leave the lid open after a load and let it air out a bit and that is plenty. We have not had any odor issues like we did with our old front loader.
A:AnswerLG washers with SmartThinQ™ technology will change the way you think – and the way you live. Gone are the days of patiently waiting for the wash cycle to finish before tackling your laundry to-do list. Download the free app onto your Android or iOS device and time management becomes a breeze. Get alerts on your smartphone the minute clothes are clean, and control key washer features from anywhere, at any time. You can also start a load of wash with a simple voice command, since LG SmartThinQ™ appliances work with the Google Assistant and Amazon Alexa. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport, on Facebook at https://www.facebook.com/LGUSA/ ^CP
A:AnswerLG’s support documentation offers generic troubleshooting—for example, performing a power reset or checking for the Control Lock—but doesn’t cover these persistent faults
A:AnswerAn IE fault on a top-load washer usually points to a water inlet issue rather than the way you load your towels. This error is triggered when the machine isn’t filling with water properly within the expected time. Here are a few professional troubleshooting steps you can try:
Check the water supply: Make sure both hot and cold water taps are fully open and that there’s adequate water pressure.
Inspect the inlet hoses: Look for kinks, twists, or blockages in the hoses connected to the washer.
Clean the inlet filters: Most washers have small mesh filters inside the hose connections—if these are clogged with mineral deposits or debris, the water flow will be restricted.
Test different cycles: Run a quick wash or rinse-only cycle to see if the error appears consistently across all programs.
Reset the machine: Unplug the washer for a few minutes, then restart it to clear any temporary error codes.
If the problem persists after these checks, the issue may be with the water inlet valve or a sensor, which would require professional servicing. Source: https://washingmachinemanuals.com/
A:AnswerA high-efficiency (HE) washer usually has a drawer that slides out from the front of the machine with special compartments for liquid or powder HE detergent, as well as for bleach and fabric or water softeners. This aids in the efficiency of the unit. ^Daphane
A:AnswerModel WT7800CW carries a Limited Manufacturer's warranty of 1 year on parts and labor for 1 year from the original retail date of purchase. Extended coverage is offered of 10 years on the motor and lifetime coverage for the drum. parts only. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the forums on https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
A:AnswerThe specifications nor owner's manual state a water usage in gallons per load. Washers with a capacity above 5 cubic feet use an average of 20.5 gallons of water per load. This is a high-efficiency washer, and the water levels may be much lower. This is normal, and cleaning/rinsing performance will
not be compromised. ^Daphane
A:AnswerBe sure you are using HE detergent and the recommended amount per the manufacturer. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
A:AnswerIt depends on the settings. I often use heavy duty with extra rinse & the entire cycle takes almost 2 hours. Initially it checks the weight of the load & that takes a little time. Watch your settings &time intervals on the top. It's probably doing what it's supposed to do.
A:AnswerI do my king set of sheets with no balancing problems. Have done a queen comforter as well. Just make sure to put the load in around the drum one sheet at a time and they shouldn't wade up.
