Questions & Answers

Q: QuestionWhat is the brightness of this TV?

• A:Answer The brightness of this TV is 400 nits.

Q: QuestionDoes this LG TV have built-in speakers?

• A:Answer Yes, this LG TV comes with built-in speakers.

Q: QuestionWhat is the refresh rate of this LG TV?

• A:Answer This LG TV has a refresh rate of 60Hz.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has a resolution of 3840 x 2160.

Q: QuestionI understand that this TV has a built-in scheduling option. Could you confirm whether it allows me to set the TV to automatically turn ON and OFF? I would like the TV to remain ON for 8 hours, then turn OFF, and automatically power back ON the fo

Asked 6 months ago by Alen.

• A:Answer The Time Scheduler feature on the LG 50" UR340C Series LED 4K UHD Digital Signage TV, Model # 50UR340C9UD, allows you to set opening / closing hours and holidays, so the TV will turn on / off according to a work schedule. You can set the TV to turn On/Off automatically for a set period, but not to power on again automatically...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionCan I put this TV in portrait mode?

Asked 9 months ago by Anonymous.

• A:Answer The LG 50" UR340C Series LED 4K UHD Digital Signage TV, Model # 50UR340C9UD, is not designed for portrait mode and does not have settings for orienting the screen to portrait mode...^Ivan.

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV have screen mirroring from a Microsoft Surface 7?

Asked 9 months ago by Anonymous.

• A:Answer The LG 50” UR340C Series UHD Commercial TV with management software, scheduler and certified Crestron Connected®, Model # 50UR340C9UD does not support Screen Share (Miracast) or Smart Share (DLNA)...^Ivan.

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionHi, What type of serial RS232 port connectors are on the back/side of this TV? Can you provide a clear picture of the available ports for the 50UR340C9UD? I tried looking at online manuals, but they are not clear on this. Photos of the back?

Asked 11 months ago by Daren.

• A:Answer Our LG UHD Digital Signage TVs are from our Commercial division and specifications, features and manuals for them and the 50” UR340C Series UHD Commercial TV with management software, scheduler and certified Crestron Connected®, Model # 50UR340C9UD can be found on our Commercial/Business site at https://www.lg.com/us/business. The specifications on the product detail page for Model # 50UR340C9UD which can be found at https://solutions.lg.com/us/digital-signage/lg-50ur340c9ud list an RS-232C 3.5 mm 4-pole port on the side and an RS-232C D-sub 9-pin in the rear for this model. There aren't any images showing the back of the unit. Pages 5 and 6 in the manual have illustrated diagrams showing the input ports on the side and the back of the unit and page 25 in the manual and page 72 in the installation manual show the two types of RS-232C inputs...^Ivan

  Answered 11 months ago by LG Digital Customer Care

  
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Q: QuestionThe TV states it’s compatible with SuperSign Control software how do you connect the TV itself to the program? And is there a way to find the IP that belongs to the TV to be able to have it talk back to the software?

Asked 1 year ago by Localbizowner.

• A:Answer Hi there. Thank you for your question about connecting the LG 50UR340C9UD Digital Signage TV to the SuperSign Control software. We understand how important it is to ensure a seamless connection for your signage needs. To connect the TV to the SuperSign Control software, follow these steps: Network Connection: Ensure your TV is connected to the same network as the computer running the SuperSign Control software. You can connect the TV via Ethernet or Wi-Fi. Locate the IP Address: To find the IP address of your TV: Press the Settings button on your remote. Navigate to All Settings > Network > Network Status. The TV's IP address will be displayed on this screen. Configure SuperSign Control: Open the SuperSign Control software on your computer. Add the TV by entering the IP address you retrieved. Follow the on-screen prompts to complete the setup. Once the connection is established, you’ll be able to manage and control the TV through the SuperSign Control software. https://www.bestbuy.com/site/lg-50-ur340c-series-led-4k-uhd-digital-signage-tv/6492812.p?skuId=6492812 If you encounter any issues or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team is here to support you. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionThis Will be wireless connected? And has to actívate Bluetooth speakers?

Asked 2 years ago by Anonymous.

• A:Answer This model does not support Bluetooth features. ~Tanisha

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan this tv be used as a tv and a display? I'm looking for 43 to 50 inch tv that don't have bluetooth and wifi capabilities.

Asked 2 years ago by MWARD.

• A:Answer Thank you for your interest in the LG 50” UR340C Series UHD Commercial TV with management software, scheduler and certified Crestron Connected® (50UR340C9UD) model. Yes, the LG 50UR340C9UD TV can be used as both a TV and a display. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-50UR340C9UD.AUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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