A:AnswerWe regret to read that none of your apps on the LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA will run even though you are connected to the internet, and sincerely apologize for any inconvenience. If the apps have become corrupted, you may need to delete them then reinstall them. LG Content Store (LG Smart World) apps may not run if there are issues with the network to which the TV is connected to. Select the [Home] button on the remote control > Select the [Settings (gear-shaped) icon on the top right > Select [All Settings] or [Advanced] on the bottom . Select [Network] on the left. Select [Wired Connection (Ethernet) or [Wi-Fi Connection] >Select [Edit] > Check network connection settings (The green status means the network is properly connected). Select the [Home] button on the remote control > Select the [///] or the pencil (edit) icon on the bottom right. Using the remote selct the app you wish to delete and long-press the [OK] button for about one to two seconds > When the [X] button appears on the top of the app, click to delete > Install app again...^IFV
A:AnswerHi Karkjack89. The issue could be with the IR sensor on the LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA or it could be on the remote control for the TV. It will require troubleshooting to determine where the issue is. You could try downloading and installing the LG TV Plus app on your smartphone to see if you can use that to control the TV with your smartphone. The app can be found in the Google Play Store or in the iTunes store depnding on which smartphone you have...^IFV
A:AnswerWe regret to read that the picture on your LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA suddenly cut out and sincerely apologize for any inconvenience. If you have other cables, please try them to see if that resolves the issue. If the problem persists, the TV may require a service repair. Please contact our Support Center at (800) 243-0000 for assistance...^IFV
A:AnswerThere is a variety of Anti-Tip Safety Straps available through various online retailers of online sites that can be attached to the VESA Wall Mounting Bolt holes in the back of the LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA. We do not have a list recommended safety straps and you will need to search for the one that best suites your needs. You can inquire about one from the Best Buy sales associates or visit BestBuy.com to review their selection. The VESA Wall Mount bolt holes in the back of the TV will accommodate VESA Standard machine screws that have a width of M6 (i.e 6mm)...^IFV
A:AnswerWe hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
A:AnswerThe remote is not backlit. It is pretty basic y cheap feeling, actually. It is functional only if pointed exactly at the bottom middle of the TV, where the infrared receiver is. The TV itself is just fine, especially for the price.
A:AnswerMulti-view is a function on LG TVs that support the feature that splits the screen so you can watch two external input sources simultaneously on the TV and you can select the inputs for each screen. Regrettably, this feature is not supported on the LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA...^IFV
A:AnswerMulti-view is a function on LG TVs that support the feature that splits the screen so you can watch two external input sources simultaneously on the TV and you can select the inputs for each screen. Regrettably, this feature is not supported on the LG UK6090PUA 4K HDR Smart LED UHD TV - 55'' Class (54.6'' Diag), Model # 55UK6090PUA...^IFV
A:AnswerNo, this TV is not magic remote compatible. We would be happy to help you find a TV that fits your needs best. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
A:AnswerThe 55UK6090PUA has the following inputs/outputs for connecting external devices: HDMI (HDCP 2.2), Audio Return Channel Support (via HDMI), USB v 2.0, RF In (Antenna/Cable), Composite In, Ethernet, Digital Audio Out (Optical). ^CP
A:AnswerI can verify that when I watch an HDR video on YouTube, I see the HDR logo in the top right of the screen. Cannot be certain it isn't put there by the maker of the video. Mine is new as well.
A:AnswerI am not sure of an app, but I do get espn and some sports channels using a antenna. I cut the cord on cable a long time ago, and get 74 channels with the antenna. Hope this helps.