Questions & Answers

Q: QuestionWill the lg magic remote work with this tv?

Asked 6 years ago by Rae.

• A:Answer Rae, the answer is yes, but you should make certain you get the remote that matches your model. Also, I am having a problem with LG over the fact that they intentionally charge you approximately $50 for this remote when it should be included with the TV. I would like to see more people protest this charge which I think is taking advantage of their customers. Also, I am concerned that I cannot buy a pair of head phones that work with the bluetooth option that LG claims is included with the TV. After I purchased the TV with the understanding that I could use headphones as needed and now find out I need an adapter at another cost of about $50 for the adapter plus the cost for installation.

  Answered 6 years ago by BarryCVerified Purchase

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Q: QuestionI noticed that when I tried to screw in the screws for the legs, they’re not wanting to go in. I fear if I force it, it may damage the TV. The TV feels wobbly without them. Are the screws supposed to be tough to get in or are the screws not even needed?

Asked 6 years ago by Xenon.

• A:Answer The screws are certainly needed. We would be happy to look into the problem you are experiencing with putting the legs on your TV. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionI have a Polk Audio Magni Fi Mini sound bar that I bought last year. Is this compatible with the UK6300 series?

Asked 7 years ago by Anonymous.

• A:Answer Yes it should be, if you’re system has Bluetooth or optional optical cable then you should have no problem connecting it to your TV

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionWill this TV work with a Bluetooth speaker system (speakers and sub-woofer) like those designed for computers, etc?

Asked 7 years ago by MarkK.

• A:Answer The LG UK6300PUE 4K HDR Smart LED UHD TV w/ AI ThinQ® - 55" Class (54.6" Diag), Model # 55UK6300PUE is a Bluetooth® (ver. 4.2) enabled TV that can be paired with most Bluetooth® enabled speakers that support the A2DP (Advanced Audio Distribution Profile) Bluetooth profile...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionIs the internet connection wireless?

Asked 7 years ago by golfguy.

• A:Answer Yes, the 55UK6300 features wireless internet connection. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV work on 230 volts because I found on websites that LG TV's work on both 110v and 230v.

Asked 7 years ago by NKhan.

• A:Answer Hello, this TV is manufactured for use in the USA and does require 120Vac for optimal operation, however, the TV can withstand up to 240Vac with an adapter if needed.

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionWhat size TV MOUNT should i buy to mount this size tv? And do u recommend that?

Asked 7 years ago by Dee.

• A:Answer I bought the Rocketfish Model: RF-HTVMM170C. This seems to be a very solid mount and was easy to put together. I actually bought 2 TV's a week apart, and the disappointment was that Best Buy sold the mount for $119.99 on 7/27 and when I bought the second one a week later it had went up to $199.99. I tried to get Best Buy to price match it with no success, so that irked me. Good luck.

  Answered 7 years ago by ChadVerified Purchase

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Q: QuestionGoogle store claims this TV can play 3D movies. Can it? If so, is it active or passive 3D?

Asked 7 years ago by Lindo.

• A:Answer No, this TV does not support 3D content.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDose this TV have a built in camera?

Asked 2 years ago by Rich.

• A:Answer No

  Answered 9 months ago by Anonymous

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Q: QuestionHow do I get notified of your ridiculously cheap TV set offers? They are all “sold” out. Is this a scam???

Asked 5 years ago by Dragonlady.

• A:Answer This TV has been discontinued by the manufacturer but could still be found at Amazon, eBay and other stores except Best Buy.

  Answered 5 years ago by SonyHeadphoneVerified Purchase

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Q: QuestionCan I watch exatlon on this

Asked 5 years ago by Fernando.

Q: QuestionThe last TV I owned, allowed you to install a USB thumbdrive and then you could pause/rewind/fast forward live/cable TV just like a DVR. Can this TV do that?

Asked 5 years ago by wolfsmane.

• A:Answer No, this is not a feature of the 55UK6300. A DVR would be needed for these features. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhat’s the clearance under the tv once on the stands?

Asked 6 years ago by Mega.

• A:Answer There is 2.2" between the TV and the entertainment center the TV sits on when on its stand. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionThe TV is advertised as having built in Google Assitant, but I can't find any way of using it out of the box. How do I access the Google Assistant? Do I need to purchase the special remote?

Asked 6 years ago by Jose.

• A:Answer Google assistant isn’t the easiest to get going on this model. LG has a nice walkthrough on their website. I’m not going to go over the whole setup as it does slightly differ depending on the phone/tablet OS you’re using. This link should straighten everything out for you. I had mine up and running in a few minutes after the updates were applied. https://www.lg.com/us/support/smart-thinq-google-assistant-voice-control I know it says to avoid links in replies but this is the only way to make this response short enough to read. Hope that helps.

  Answered 6 years ago by DoYouCareAboutMyNameVerified Purchase

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Q: QuestionWhat is the ideal viewing distance for this tv ?

Asked 6 years ago by Steve.

• A:Answer 8-10 feet

  Answered 6 years ago by MMAHVerified Purchase

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Q: QuestionIs this tv compatible with apple HomeKit

Asked 6 years ago by LGuser.

• A:Answer No, the 55UK6300 is not compatible with apple HomeKit. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this rev have both a sleep and wake timer?

Asked 6 years ago by Kc.

• A:Answer Yes, this TV has both a sleep and a wake timer. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the size for the screws that mount the feet to the tv?

Asked 6 years ago by Juanito.

• A:Answer The screws are 4mM x 16mM. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV have a sleep timer

Asked 6 years ago by Kodi.

• A:Answer Yes

  Answered 6 years ago by PhoenixVerified Purchase

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