Questions & Answers
- Model:
- OLED65C5PUA
- |
- SKU:
- 12270503
Q: QuestionDid you get an IR blaster accessory cord in your box? Product description says included but it wasn’t there. (It’s to control things like your BlueRay or soundbar with your LG remote.)
Asked by Atl29.
- A:Answer Hello there. Thank you for sharing your experience with us regarding your new TV. We understand your inquiry regarding the accessories included with your OLED65C5PUA. We understand that the setup process didn't meet your expectations when you were looking for the IR blaster accessory cord in the box. We understand your inquiry about how to control your external devices like Blu-ray players or soundbars. Based on the official specifications for the OLED65C5PUA, an external IR blaster cable is not included as a standard accessory with this model. Instead, this unit utilizes the Magic Remote MR25 and advanced software features to control compatible external devices. We understand that you want to have a seamless control experience, and we recommend using the Simplink (HDMI-CEC) feature or the Universal Control settings found within the TV's connection menu, which allows the Magic Remote to operate your peripheral devices via HDMI connection. We are committed to ensuring you enjoy the full capabilities of your OLED TV. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 Please contact us on [email protected], and our team will be more than happy to assist you with any further questions or setup needs you may have. —Renzo
Answered by LG Digital Customer Care
Q: Questionwhy is this tv better than the Samsung for $369?
Asked by Anonymous.
- A:Answer Hi there. Thank you for your interest in the LG OLED TV (Model OLED65C5PUA). We understand your inquiry regarding the comparison between this unit and a competitor's model. As this specific inquiry relates to a listing available at Best Buy, we recommend contacting them directly for further assistance. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about the LG TV's features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs it compatible with a Sonos soundbar?
Asked by K.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer very compatible
Answered by RogerJ
Q: QuestionIs this tv eyesafe or a good choice for people who are prone to migraines
Asked by Mar.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The main issue and that screen filters aren't scientifically proven for long-term eye health, while Eyesafe claims their standards manage color and health. sleep disruption being the primary concern. Yes LG OLEDs are certified but its likely placebo advertising. You can't see color without RGB blue light is all around us, in TVs, real life etc. The real issue is staying up late. If you look at a book with a blue cover at night it will have blue light. Its over blown with no solid scientific foundation. You can't have a color TV be accurate or a phone without a mixture of colors including blue. Its non sense (I am a Dr that went to school with some of these board members) Flicker frequency HZ can be an issue to some people though 24 fps films can be an issue to some as well but I digress.
Answered by Anonymous
Q: QuestionIf i have speakers do i need a soundbar
Asked by Anonymous.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the audio setup for the OLED65C5PUA. You do not necessarily need a soundbar if you already have working speakers. This TV features a 2.2 Channel built-in speaker system, and it also supports connections for external speakers via Optical Digital Audio Out, HDMI eARC, or Bluetooth, depending on what inputs your current speakers support. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWill the tv speakers function in unison with a sound bar?
Asked by JB.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The TV speakers turn off. Using them at the same time could degrade the sound with some waves cancelling out the sound bar. One or other is used not both.
Answered by Anonymous
Q: QuestionDo all the hdmi ports support 4k 120hz?
Asked by Robert.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hello there, Robert. Thank you for sharing your inquiry with us regarding the connectivity of your OLED65C5PUA TV. We understand your inquiry about the HDMI ports' capabilities. Yes, we want to share that all four HDMI input ports on your OLED65C5PUA TV support the features required for 4K video at a 120Hz refresh rate. The specifications confirm that the TV has 4ea (supports 4K 120Hz, eARC, VRR, ALLM, QMS (4 port)) HDMI inputs, ensuring you can connect multiple high-performance gaming consoles or devices to take full advantage of the display's capabilities. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about optimizing your gaming setup or other TV features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan a Samsung soundbar be connected to this tv
Asked by Scott.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there, Scott. Thank you for your question. We understand your inquiry regarding the compatibility of external audio devices with the OLED65C5PUA. Yes, a Samsung soundbar can be connected to this TV. This unit supports HDMI eARC (HDMI 2), Optical Digital Audio Out, and Bluetooth connections, so you can pair it with a compatible soundbar using any of these methods. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionAre the HDMI ports 4K?
Asked by Ring.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Yes
Answered by FoxP
Q: QuestionGame line input
Asked by Anonymous.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there. Thank you for your interest in the OLED65C5PUA. We understand your inquiry regarding the gaming input specifications. This unit is equipped with 4 HDMI inputs that support 4K 120Hz, VRR, ALLM, and QMS, designed to deliver a high-performance gaming experience. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I use TiVo with this tv
Asked by Edward.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer I use Tablo (4th) now and it works great. There is an antenna connection on the TV, but I didn't try it. It seems anything you can get an APP for will work.
Answered by Paul714
Q: QuestionDoes it have a stand
Asked by Kirk.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Yes, a center stand that is excellent
Answered by Paul714
Q: QuestionDoes the tv support DTS (including DTS-HD) sound?
Asked by audiophileBK.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there. Thank you for your interest in the OLED65C5PUA. We understand your inquiry regarding the audio formats supported by this TV. Based on the official specifications, this unit supports Audio Codecs including AC4, AC3 (Dolby Digital), EAC3, HE-AAC, AAC, MP2, MP3, PCM, WMA, and apt-X. However, DTS and DTS-HD are not listed as supported formats for this model. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the URL of this TV
Asked by URL.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there. We understand your inquiry about the URL of the OLED65C5PUA TV. A television model itself does not have a public URL, as it is a physical product. However, if you are looking for information, product details, or support for the OLED65C5PUA, you can typically find it on the official LG US Website by searching for the model number. We understand your inquiry, and your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about this unit's features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow much does this TV weigh the 65-in
Asked by Anonymous.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer I would say the TV Weights around 60 pounds But the best thing about moving this TV is that it has gorilla glass so you can put your fingers on the screen and it has no effect Really strong
Answered by SteveG
Q: QuestionIs there any hardware kit that comes with tv like different size bolts or screws that are compatible with LG 65in. tv.
Asked by LawrenceB.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The only bolts or screws that are supplied with the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, are those that can be used to attached the stand base to the TV. It does not come with a hardware kit that contains different size bolts or screws like older TVs used to...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow many speakers does 65inch tv have
Asked by Lawrence.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there, Lawrence. We understand your inquiry regarding the speaker configuration for the OLED65C5PUA 65-inch TV. The specifications for the OLED65C5PUA show that it is equipped with a 2.2 Channel Speaker System. This means the TV has four speakers in total: two full-range main speakers and two dedicated woofers. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about the TV's audio settings or other features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat type of microphone does the TV have and can the microphone and/or Alexa and other similar services for voice commands be disabled?
Asked by Lucio.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, does not have a built-in microphone. The microphone for issuing voice commands is on the LG Magic Remote that comes with the TV, and with a long press of the AI picto on the remote control, you can search using voice commands and with a short press, you can use the TV's AI concierge function...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you pair two separate Bluetooth headphones?
Asked by Anonymous.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # Model # OLED65C5PUA, supports Auracast, which is a feature that allows you to connect multiple Bluetooth headphones simultaneously. This feature enables several users to listen to the same audio stream without the need to toggle settings, making it ideal for shared living situations or watching movies together...^Ivan
Answered by LG Digital Customer Care
Q: QuestionIs the remote difficult to use? Is there a different remote available?
Asked by DC123.
This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the remote control options for the LG OLED evo C5 4K Smart TV (Model # OLED65C5PUA). The TV comes with the LG Magic Remote (MR25), which is designed for easy navigation using a PC-like mouse cursor and voice commands. To answer your question about alternatives, yes, you can also use your smartphone as a remote control by downloading the LG ThinQ app, which connects directly to your TV. https://www.lg.com/us/tv-home-theater-accessories/lg-mr25ga-magic-remote If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)


































