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Questions & Answers

Page Showing 101-120 of 332 questions
  • QuestionI have regular blu rays not 4k blu rays my concern is they wont look good on this ive heard of the picture being shrunk or being blurry due to the resolution difference again regular blu ray not 4k ultra hd blu rays will they llook ok

    Asked by Sabu.

    • Answer This television set is awesome!!! The SMART 4K ULTRA HD TV is the best. I have not experienced any issues regarding the picture being shrunk, nor I have had any blurry picture. Would I buy this TV again? Yes, indeed!!

      Answered by Southerngirl

  • QuestionI have a large blu ray collection and im worried that if i buy a 4k tv the blu ray movies wont look good on the tv ive read that there are problems with the movie picture being shrunk and not covering the screen or the quality isnt good is this true

    Asked by Sabu.

    • Answer Hi Sabu. That is not true. As you are aware, 4K Ultra HD (or UHD) Blu-Ray discs are those that have a resolution of 3840 x 2160 which is a 16:9 Aspect Ratio resolution. The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA like any other 4K UHD (i.e Ultra HD) TV also has a native resolution of 3840 x 2160 and they all have an aspect ratio of 16:9 so when you play your 4K Ultra HD Blu-ray discs on the TV, that is the best picture you will get because the TV does not have to do anything to play display the 4K content from your discs and it will fit the screen perfectly.. The movie picture will not be shrunk at all. What you are referring to as being shrunk is letter boxing. When a lower resolution that does not have a 16:9 Aspect ratio is presented to the TV or video content that has a larger Aspect ratio like an aspect ratio of 2.35:1, to fit the image on the screen, the TV will create black bars on the sides or above and below the picture on the screen. This will not be the case with your 4K Ultra HD Blu-ray discs that have a 16:9 aspect ratio which is what is the aspect ratio for the TV. Check labels in the jewel cases for your 4K movies, it should indicate what Aspect Ratio the movies are...^IFV

      Answered by LG Digital Customer Care

  • Questioncan I add HBO Max app or whatever to this

    Asked by mervviscious.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA comes with preinstalled Premium Content Providers apps such as Netflix, Amazon Prime Video, Hulu, Vudu, Google Play Movies & TV, Sling, Apple TV, Disney +, LG Channels, and Pandora to mention a few. Additional Compatible apps can be downloaded and installed from the LG Content Store (App Store) which is a feature that can be launched from the TV's home screen. LG Channels provides over 180 channels of free TV content along with other entertainment, educational, new and gaming apps. You can visit https://us.lgappstv.com/main/tvapp for a complete listing of the approximately 600 apps offered. We are continually working to add the latest streaming applications, such as HBO, but cannot provide a concrete timeline right now. You can also access much of the HBO content through the Amazon Prime, YouTube TV, Apple TV+, or Hulu apps that are available on our platform. UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionCan I hook up my sony receiver to the tv so I get surround sound.the receiver has rca cables

    Asked by Aceman.

    • Answer The only audio output on the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA is the Optical Digital Audio Out. To connect this to an Analog Stereo RCA input, you will need to purchase a Digital/Analog Converter that has an Optical Digital Audio Input at one end to connect to the TV using an Optical cable, and an Analog Stereo RCA Out at the other end that you can connect to your receiver using your RCA cables...^IFV

      Answered by LG Digital Customer Care

  • QuestionWill the magic remote work with this tv?

    Asked by Vic.

    • Answer The LG Magic Remote is a Bluetooth device and since the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA does not support Bluetooth, it is not compatible with the LG Magic Remote...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat’s an open box

    Asked by Anonymous.

    • Answer Essentially, an Open Box items is an item that a customer has returned for whatever reason within Best Buy's 30-day return policy window. Since Best Buy can't sell the product as new anymore, they close the box back up and sell the product at a discount...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan you use Bluetooth headphones with this tv?

    Asked by Anonymous.

    • Answer No, this TV does not feature Bluetooth connectivity. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionAre the HDMI ports 2.1?

    Asked by Frank.

    • Answer All the HDMI inputs on the LG 60 inch Class 4K Smart UHD TV (59.5'' Diag), Model # 60UM6900PUA are HDMI 2.0 ports and they are all HDCP 2.2 compliant. This TV does not have HDMI 2.1 ports. Those are only found on our higher-tiered OLED TVs and on 2020 NanoCell 99/95/90 series TVs and and NanoCell 85 series TVs...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan I download the app Viki Rakuten on this tv?

    Asked by CB.

    • Answer Hi CB. Viki Rakuten is not a compatible app that can be downloaded and installed on the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA...^IFV

      Answered by LG Digital Customer Care

  • Questioncan you connect a vcr

    Asked by pat.

    • Answer Yeah you can via the cable in Jack on back of tv.

      Answered by Corey

  • QuestionDoes the TV have Bluetooth

    Asked by Bluetooth.

    • Answer No, this TV does not have Bluetooth connectivity. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes LG 65 UM6900PUA include the mount to install the tv to the wall?

    Asked by Anonymous.

    • Answer This TV does not include a wall mount. It is wall mountable using VESA Mounting interface pattern 300 x 300 (W x H). ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWill this TV support HBO Max?

    Asked by Leon278.

    • Answer Hi LeeSmith278. We are continually working to add the latest streaming applications, such as HBO,to the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA, but cannot provide a concrete timeline right now. In the meantime, our webOS platform offers over 600 applications including streaming content and games including over 180 free streaming channels via the LG Channels app. Also, you can access much of the HBO content through the Amazon Prime, Hulu, YouTube TV or Apple TV+ apps that are available on our platform...^IFV UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionUPDATED QUESTION 2020: Was this updated with Airplay 2 and supports iOS screen mirroring?

    Asked by Jiminy.

    • Answer Yes, this TV support screen sharing via Apple AirPlay, Apple AirPlay 2, Miracast, and SmartShare. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have a built-in speaker system? Or does it rely on connecting to a separate sound system?

    Asked by Lano.

    • Answer This TV has built in speakers. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat cables are required for install? Don’t make this install more difficult. I will buy those items? Thanks

    Asked by T.

    • Answer If you already have an indoor or outdoor antenna or you already have cable service and a cable Set-Top box from your cable service provider, you will not need any cables to set the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA up. All you need to do is just connect the antenna or cable set-top box to the TV and follow the onscreen instructions to set the TV up. The cable set-top box can also be connected via HDMI if your set-top box has an HDMI output so you will need an HDMI cable for that is you don't already have one. If you have other devices that need to be connected to the TV such as a VCR, DVD Player or a Blu-ray DVD player, then you will need the appropriate cables based on what connections you have on those devices. Blu-ray players connect via HDMI so you will need an HDMI cable for that. VCRs use Composite RCA cables (Red/White/Yellow) so you will need a Composite (aka AV cable) cable for that. DVD players can have either Composite ports, Component ports (Red/Green/Blue) with the associated AV ports (Red/White) or an HDMI port so you will need the appropriate cables to connect those...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have the function that "frames" the picture with different style appearances of a household or portrait frame?

    Asked by Anonymous.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA only shows content in landscape mode. It cannot show content in portrait mode...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhich LG 55” or 65” is compatible with a LG Bluetooth soundbar ?

    Asked by Anonymous.

    • Answer All our 55" and 65" TVs are compatible with any of our Soundbars. The 55" and 65"models that support Bluetooth can be paired with a Bluetooth enabled Soundbar for a wireless Bluetooth connection. All our 55" and 65" TVs will have an Optical Digital Audio Output that can be connected to any of our Soundbars that feature an Optical Digital Audio Input and any all of our 55" and 65" TVs also feature an HDMI ARC port that can be connected to any of our Soundbars that feature an HDMI ARC port and our 55" and 65" TV models that feature an HDMI eARC port can be connected to our Soundbars that also feature an HDMI eARC port...^IFV

      Answered by LG Digital Customer Care

  • QuestionAdditional cables needed?

    Asked by Anonymous.

    • Answer Cables are not included with the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA so if you need to connect other devices to the ports on the TV, you will need to buy the appropriate cables to connect the devices to the TV...^IFV

      Answered by LG Digital Customer Care

  • Questioncan you mount this tv

    Asked by Anonymous.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900pUA has a VESA Wall MNount Interface Pattern of 300 x 300 mm...^IFV

      Answered by LG Digital Customer Care