Questions & Answers

Q: QuestionDoes Best Buy remove the old dryer and if so, is there a fee?

Asked 1 year ago by Clark.

• A:Answer No we kept it

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIs there a feature that counts down and indicated time remaining on any specific cycle? My dyer seems to only indicate the lenght of the cycle. Im looking for a traditional countdown so you are aware of the exact time remaining per cycle.

Asked 1 year ago by Junkdryer.

• A:Answer Yes, there are timed drying times.

  Answered 1 year ago by AndersonJVerified Purchase

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Q: QuestionThe installation guide mentions to put a cover plate on the bottom of the electric dryer, but I am not sure if this is only for special vent install, or for every type of duct install.

Asked 1 year ago by Lintsucks23.

• A:Answer We paid (under $40 fir them to install.

  Answered 1 year ago by AndersonJVerified Purchase

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Q: QuestionWhy do you sell a 3-prong cord when the NEC suggests all new appliances come with a 4-prong cord?

Asked 2 years ago by Jeff.

• A:Answer Houses built more than 30 years ago may still have 3 prong outlets for major appliances. If youre not in a situation where you can re-wire your older home, you need to be able to buy a 3 prong plug.

  Answered 2 years ago by user850214

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Q: QuestionDoes this dryer allow the vent to exit through the bottom of the machine? Our laundry room is constructed with a floor vent about 4" from the wall. Seems like LG put the back vent low to the floor, but I need to actually go out through the bottom itself.

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer As built no it does not.

  Answered 1 year ago by BrianMcKVerified Purchase

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Q: QuestionHow high up in the back is the electrical connection (control box)? I will plug the dryer in overhead and need to know what length electrical cord to buy.

Asked 4 years ago by DryBaby.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer Delivery and install people will help with this question.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionDo I need a special cord and plug for this dryer? Or is it a standard plug and receptacle?

Asked 4 years ago by Nines.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer You need 220 v

  Answered 2 years ago by jerseyVerified Purchase

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Q: QuestionDoes this include the power cord?

Asked 4 years ago by tally1.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer No

  Answered 2 years ago by jerseyVerified Purchase

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Q: QuestionCan this dryer work with 20 feet of exhaust

Asked 4 years ago by D.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer It should. For fire safety and best drying keep the vent hose clear of lint

  Answered 3 years ago by MG28Verified Purchase

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Q: Questionmy door opening is 26.5inches wide the washer is 27inches wide,it does not fit what happens next

Asked 6 months ago by ilias.

• A:Answer As you have noted, the ENERGY STAR® Certified LG 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White, Model # DLE6100W has a width of 27" so if your door opening is 26.5", you still have 1/4" (0.25") on either side of the dryer to fit it through your opening although it will be a tight fit. IF it cannot fit through your door opening, you can try removing any protruding features like casing, pipe, and door to make space available or consult a general contractor for advice on how to create more space in your house...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionIs dryer delivered in the carton or not? My door opening to my basement may not be wide enough if I use the carton dimensions.

Asked 3 years ago by Juanita.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer Ask the store re delivery questions.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionWhy is my dryer not drying completely?

Asked 4 years ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer Haven’t had that problem.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionHow is this a smart dryer if it is not compatible with ThinQ? How can I access smart features?

Asked 1 year ago by Anonymous.

• A:Answer This unit is not a smart dryer, it works well and is very basic, the Smart Diagnosis feature may be what is causing some confusion, its a system LG has with their app to assist you with troubleshooting

  Answered 1 year ago by mitchVerified Purchase

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Q: QuestionHow do I turn off sensor dry? Even when selecting manual dry for 40 minutes the dryer is still turning off after only 14 minutes

Asked 1 year ago by Olivia.

• A:Answer Hi there, thank you for your question about the LG Dryer Model DLE6100W. If your dryer is turning off early even when set to Manual Dry, it’s possible the Sensor Dry feature is still influencing the cycle. Here’s how you can adjust settings for a true manual drying cycle: Select Manual Dry: Turn the cycle dial to select a manual drying option, such as Timed Dry. Turn Off Energy Saver: If the Energy Saver feature is enabled, it can cause the dryer to turn off prematurely to save energy. You can disable this by pressing the Energy Saver button until the indicator light turns off. Adjust the Drying Time: Set your desired drying time manually using the More Time/Less Time buttons. If the problem persists, it might be related to the sensors or settings, and a technician may need to inspect the dryer. Please contact us via social media @LGUSSupport for further assistance. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan you turn off the end-of-cycle buzzer, Or adjust the volume?

Asked 1 year ago by Dryerbuyer.

• A:Answer No I can't seem to find how to turn off the end-of-cycle buzzer. The result of the buzzer is not a buzzer at all but a little music that is very pleasant and it is not very loud.

  Answered 1 year ago by SharonCVerified Purchase

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