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Questions & Answers

Page Showing 1-18 of 18 questions
  • QuestionIs this dryer Energy Star certified?

    • Answer Yes, this dryer is Energy Star certified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many drying cycles does this dryer have?

    • Answer This dryer offers 24 drying cycles to choose from.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this dryer have a steam function?

    • Answer Yes, this dryer comes with TurboSteam technology that reduces wrinkles and odors in garments.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat voltage does this dryer require?

    • Answer This dryer requires a 120 volt power outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this dryer?

    • Answer This dryer has a capacity of 7.3 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the door on this dryer be reversed?

    • Answer Yes, the door on this dryer is reversible and can be switched from a right swing to a left swing.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of outlet is needed to plug this into?

    Asked by Outlettype.

    • Answer Thank you for reaching us regarding LG Dryer. The LG DLEX8600BE electric dryer requires a 240V, 4-prong outlet for proper installation and operation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX8600BE.AEBEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWe picked up our dryer today and peeled the cardboard box from the dryer and the door is hanging from the top hinge only. The bottom hinge was never attached. Is this how they are packed or did we get a defective one? There are no screws included.

    Asked by Dean.

    • Answer Contact the support team. I had mine installed but it came complete, intact. You should have someone come and look at it.

      Answered by Anonymous

  • QuestionDo you need washer to use the steam feature?

    Asked by C12345.

    • Answer No, but you will need to connect it to a water supply.

      Answered by DiegoS

  • QuestionWe purchased this unit, but we may return it because it has a serious issue with "eating" or "catching" drawstrings on pants, shorts, or shirts and then the huge clumps of clothes get tangled in the mess. And the item is destroyed. What is causing this?

    Asked by ShawnS.

    • Answer Hello there, Beth. Thank you for sharing your experience with us. We understand your situation regarding the LG DLEX8600BE and the concern with drawstrings getting caught. Based on the unit’s design and operation, one troubleshooting step we recommend is to check if the issue could be minimized by gently securing garments with loose drawstrings—using a mesh laundry bag can help ensure they remain contained during the dry cycle. This can also help you determine if the snagging might be related to the way the items are tumbling inside the drum. We appreciate your effort to point out this concern, and we’d like to look into this further so that we can help find a solution that works best for you. https://www.lg.com/us/washers-dryers/lg-dlex8600be-electric-dryer#pdp_specs Please send us a private message on Social Media @LGUSSupport and include any additional details, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI receive an error message from time to time, that my vent is 80% blocked. I had this happen the day it was installed, and had a professional service come out and completely clean my ducts, but I still receive this error message. What is the issue?

    Asked by Youbee.

    • Answer Hello there! Thank you for sharing your experience with us. We understand that you're receiving an error message stating that your vent is 80% blocked, even after having the ducts professionally cleaned. This can certainly be frustrating, but we're here to help. There are a few things that might be causing this issue. It's possible that the venting system isn't completely clear, or there may be a blockage in a part of the system that wasn’t fully addressed during the cleaning. Additionally, the sensor inside the dryer that monitors the airflow might be detecting irregularities, even if the ducts are clean. To assist you further, please send us a private message on Social Media @LGUSSupport, and provide us with more details about the error message you're seeing. Our team will be happy to explore the next steps with you. https://www.lg.com/us/washers-dryers/lg-dlex8600be-electric-dryer#pdp_specs We appreciate your patience and look forward to helping you resolve this. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy is product advertised as 120V but when questions are answered LG is saying it needs 240V?

    Asked by Anonymous.

    • Answer Hi there! Thank you for reaching out with your question about the LG DLEX8600BE Electric Dryer. We understand the confusion regarding the power requirements for this unit. The LG DLEX8600BE Electric Dryer requires a 240V electrical connection for proper operation. The 120V mentioned in the specifications is referring to the power requirement for the gas version of the dryer. For the electric dryer model, it needs to be connected to a 240V outlet and a 30-amp circuit to ensure optimal performance. https://www.lg.com/us/washers-dryers/lg-dlex8600be-electric-dryer#pdp_specs If you need assistance with installation or have further questions, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your understanding! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this dryer be hooked up with a 3 prong power cord? The outlet at my house is 3 prong.

    Asked by Rikatsu.

    • Answer Yes, I am running it with 3. Wiring is different but there is a sticker showing the configuration for 3 vs 4.

      Answered by Mike

  • Questionare all lg dryers 29 inches in length?

    Asked by charles.

    • Answer Hello, Charles. Thank you for your question about the LG DLEX8600BE electric dryer. LG dryers come in various sizes and dimensions depending on the model and features. While many LG dryers are designed to fit standard laundry spaces, the exact dimensions can vary. For specific measurements or compatibility concerns, please refer to the product specifications or send us a private message on our social media platform via @LGUSSupport. We're here to help ensure you find the right dryer for your needs. ^Sam

      Answered by LG Digital Customer Care

  • Questionmy doorway is 27 inches product is 27 inches will it fit ?

    Asked by charles.

    • Answer Thank you for reaching us regarding LG Dryer. Please note that the LG DLEX8600BE dryer measures 27 inches wide, but it's essential to consider the following factors when installing it through a 27-inch doorway: • It will be a tight fit with no room for error. • Actual dimensions may vary slightly from the manufacturer's measurements. • The packaged product may be wider than the dryer itself due to protective packaging materials. • Consider the depth and height of the dryer when maneuvering through the doorway. • Don't forget to factor in the width of door frames or trim, which can further reduce the clear space. Plan carefully to ensure a successful installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX8600BE.AEBEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questionthe dryer says its 27 wide my doorway is 27 wide will it fit? also its says 29 and one half long how much space behind the dryer do i need for venting?

    Asked by charles.

    • Answer Hello, Charles. The LG dryer model DLEX8600BE is 27 inches wide, which means it should fit through a doorway that is also 27 inches wide, provided there's enough clearance and maneuverability. As for venting, the dryer requires approximately 5 inches of space behind it for proper venting. This allows for the vent hose to connect securely without being kinked or obstructed, ensuring efficient operation. If you have any more questions or need further assistance, feel free to ask. ^Sam

      Answered by LG Digital Customer Care

  • QuestionWhy is the top of the dryer sloped? It makes no sense. I normally store my laundry basket on top and rest my laundry detergent on top but not if I have to worry about it sliding off. I was seriously considering this unit but not with this stupid design.

    Asked by Top.

    • Answer Hello there! Thank you for your feedback about the LG Model #DLEX8600BE dryer. The sloped top design of this model is intentional and serves a specific purpose: Enhanced Airflow: The sloped design can help with better airflow and ventilation around the dryer, which aids in efficient drying and performance. Preventing Overloading: The slope can also prevent overloading by discouraging excessive items from being placed on top, which could potentially affect the dryer’s operation or cause damage. While the slope might seem inconvenient for storing items, you might consider using a separate storage solution or a small, non-slip mat to keep your laundry basket and detergent securely in place. If you have any other questions or need further assistance, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionThis dryer is a steam model. Where do I add water?

    Asked by Holly.

    • Answer You need to purchase a steam kit

      Answered by RobertoD