Questions & Answers

Q: QuestionHow many drying cycles does this dryer offer?

• A:Answer This dryer offers 9 drying cycles for custom-care performance.

Q: QuestionDoes this dryer have a light inside the drum?

• A:Answer Yes, this dryer has interior lights inside.

Q: QuestionDoes this dryer have a feature to indicate when the ducts are clogged?

• A:Answer Yes, this dryer has a FlowSense duct clogging indicator that tells you when to clean the ducts.

Q: QuestionIs this dryer certified to save energy?

• A:Answer Yes, this dryer is ENERGY STAR certified, saving money and energy.

Q: QuestionHow many temperature settings does this dryer have?

• A:Answer This dryer has five temperature settings.

Q: QuestionCan I remotely manage this dryer with a mobile app?

• A:Answer Yes, you can remotely manage key features of this dryer using the ThinQ technology.

Q: QuestionAre the door hinges reversible such that the door can swing open from left rather than the right? I know the flip down opening is only one way.

Asked 6 years ago by doors.

• A:Answer We had ours delivered today (it replaces the same LG gas dryer that is 9 years old), but when the installer tried to reverse the door for us, he informed us there was a screw that was stripped causing him to be unable to reverse the door swing. So, my wife called 1-888-Best Buy to inform them that we want to exchange the dryer for another one to then have that door swing changed and was told there would be a $49.99 charge! We don't believe that is accurate.

  Answered 5 years ago by Stretch4614

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Q: QuestionDoes this plug into a regular 120 volt outlet or does this need the special 240 volt outlet?

Asked 5 years ago by Pianist.

• A:Answer Gas dryer uses 120v, electric dryer requires 240v.

  Answered 5 years ago by LJM1Verified Purchase

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Q: QuestionI need a dryer to vent from the left side. Does anyone know if this dryer vents from the back or left side?

Asked 6 years ago by krissy.

• A:Answer It vents from the back.

  Answered 6 years ago by mnigeleVerified Purchase

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Q: QuestionDrum material? What type of steel? Thanks

Asked 5 years ago by DKLS.

• A:Answer The drum is Aluminized Alloy. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questioncan i switch the dryer door from left to right? if so where do I find the directions.

Asked 5 years ago by eesa.

• A:Answer It opens from left side or the top. So you can open from top and swing down or from the left corner and swing right.

  Answered 5 years ago by DanielleVerified Purchase

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Q: QuestionWhat size gas line hook up does this dryer require?

Asked 5 years ago by Dissapointed2k.

• A:Answer A 3/8" NPT gas connection is required for the ENERGY STAR® Qualified LG 7.3 Cu. Ft. 9-Cycle Gas Dryer with Sensor Dry - White, Model # DLG7301WE...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhere is the lint filter located?

Asked 3 years ago by TTDry.

• A:Answer It’s inside on the bottom in the front.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondo I need a different door hinge to switch it. In one of the comments it said I do, in another comment it said no.

Asked 5 years ago by eesa.

• A:Answer No you can change it each load if you want.

  Answered 5 years ago by JohnsgirlfridayVerified Purchase

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Q: QuestionCan this dryer be fitted with a side vent?

Asked 3 years ago by buyer.

• A:Answer Hello there. You may only be able to side vent on one side of the dryer - most gas dryers can only be side vented to the left because of the burner housing. Dryers with "four-way venting" usually will allow you to install a side vent on either side. ^Jai.

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a pedestal drawer for this dryer model DLG7301VE?

Asked 3 years ago by grannnyJJ.

• A:Answer No

  Answered 3 years ago by Mickey

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Q: Questionwhat is the gas valve fitting

Asked 3 years ago by dog.

• A:Answer Hello there. • A gas shutoff valve must be installed within 6 ft.(1.8 m) of the dryer. Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat kind of vent pipe outlet is required? There are two holes already as I am using a gas dryer but technician did not install and said it is not correct. Plumber said dryer can be connected to the hole. Please advise in detail what I should prepare.

Asked 4 years ago by Sarah.

• A:Answer Use only 4-inch (10.2 cm) rigid, semi-rigid or flexible metal ductwork inside the dryer cabinet and for venting outside. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI just got my dry delivered yesterday. It doesn’t want to start. The tech that delivered did a test run and it worked then. Any suggestions ?

Asked 4 years ago by Pancho.

• A:Answer We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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