A:AnswerThe installation was free, but I had to purchase new hoses and vents for them to instal. I also paid extra for them to remove my old washer and dryer.
A:AnswerHi there, thank you for your inquiry about the LG DLEX4000W Front Load Electric Dryer. We understand you're interested in stacking this dryer with an LG washer. Yes, the DLEX4000W is designed to be stackable with compatible LG stackable washers, such as the WM4000HWA. To stack these units securely, you will need the LG stacking kit (model KSTK4). This will help ensure a safe and stable installation.
https://www.lg.com/us/washers-dryers/lg-dlex4000w-front-load-electric-dryer#pdp_specs
For further assistance or if you have more questions, please send us a private message on social media @LGUSSupport. We're here to help!
—Renzo
A:AnswerHi there, Meintheoc. Thank you for inquiring about the energy usage of the LG 7.4 cu. ft. Front Load Electric Dryer, model DLEX4000W. We understand how crucial energy efficiency is for your home.
On a standard dry setting, this electric dryer consumes approximately 2.4 kWh per cycle, depending on factors such as load size and fabric type. To ensure optimal energy performance, we recommend cleaning the lint filter after each use and avoiding overloading the dryer.
https://www.lg.com/us/washers-dryers/lg-dlex4000w-front-load-electric-dryer#pdp_specs
If you have more questions or need further assistance, feel free to reach out to us on social media at @LGUSSupport. We're here to support you!
—Renzo
A:AnswerHello there, thank you for reaching out! We understand your concern about bulky items like comforters bunching up in the dryer. The LG DLEX4000W dryer is equipped with AI Sensor Dry™ technology, which uses sensors to detect moisture levels and adjust drying time accordingly. This feature can help prevent over-drying and ensure even drying, but for larger items like comforters, there is no specific anti-tangle feature like the one found in some other models.
To address this, we recommend using the Bedding cycle, which is designed to handle bulky items. While it may not eliminate the need for repositioning large items entirely, it helps optimize the drying process for comforters and other large laundry loads. Additionally, you can try the SteamFresh™ cycle, which can also help reduce wrinkles and aid in refreshing heavy fabrics.
https://www.lg.com/us/washers-dryers/lg-dlex4000w-front-load-electric-dryer#pdp_specs
Please send us a private message on Social Media @LGUSSupport if you'd like more tailored advice or need further assistance. We appreciate your patience!
—Renzo
A:AnswerHello there, Larry. Thank you for your question about the LG DLEX4000W Front Load Electric Dryer. This model is specifically designed to be compatible with LG washers and may not fit properly on your Kenmore washer, especially if it has a locking rack designed for Kenmore models. We recommend using LG products together for the best fit and performance.
https://www.lg.com/us/washers-dryers/lg-dlex4000w-front-load-electric-dryer#pdp_specs
If you have further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo
A:AnswerThank you for your interest in the LG Dryer (DLEX4000W) model. If the clean filter light is still on after you've cleaned the filter on your LG DLEX4000W dryer, follow these steps:
Try Power Cycling: Unplug the dryer for 3 minutes and then plug it back in. If the light stays on, move to the next step.
Check the Lint Trap: Make sure there are no blockages in the lint trap. If it's clean and the light remains on, consider getting a new filter.
Manually Reset: Clean the filter thoroughly, reinstall it, and press the START/PAUSE button to start a dry cycle. The clean filter light should turn off when you press the button.
If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHello there, Brooklyn! Thank you for your question about the DLEX4000W dryer. While this model has Wi-Fi capabilities that allow you to use smart features through the LG ThinQ app—such as remote start, cycle monitoring, and notifications—a Wi-Fi connection is optional. You can still fully operate the dryer without connecting it to a network. If you have more questions or need assistance, please feel free to reach out to us at @LGUSSupport. We’re here to help!
—Avril
A:AnswerThank you for your interest in the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence (DLEX4000W) model. Yes, the LG DLEX4000W dryer can be stacked on top of an older LG WM2140CW washer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX4000W.ABWEEUS. ^Cris
A:AnswerYes, there is a conversion kit available for the LG 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence (DLEX4000W). The specific kit needed for this conversion is the LG LP Gas Conversion Kit, 383EEL3002D, available on the LG website: https://www.lg.com/us/appliances-accessories/lg-383eel3002d-gas-dryer-nozzle `Alice
A:AnswerHello there, thank you for your question about the DLEX4000W dryer. While this model is stackable for saving space, it can also be set up side by side on the floor without any issues. You have the flexibility to choose the setup that works best for your space. If you have any further questions or need assistance with the installation, please feel free to send us a private message on social media at @LGUSSupport. We’re here to help!
Thank you for your patience!
—Avril
A:AnswerHey there, Ben. We appreciate you asking the questions and for bringing this to our attention. We want to ensure that you are able to get the proper assistance with your units and troubleshoot the issue. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, your model and serial number and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
A:AnswerYou should not have to replace the outlet itself, but should be able to change out the cord coming from the machine. A new cord can be purchased at Best Buy or anywhere appliances are sold.
A:AnswerHi there. The LG DLEX4000W dryer is designed to be vented to the outside to ensure proper airflow and efficient drying performance. When it comes to venting the dryer, there are guidelines to follow to ensure effective venting over a long run. The recommended maximum vent length for the LG DLEX4000W dryer is 64 feet (19.5 meters). This measurement includes the straight vent length and any bends or elbows in the venting system. Longer vent runs can lead to reduced airflow and potential drying issues. To optimize the venting efficiency, it is best to minimize the number of bends, turns, and elbows in the venting system. Each bend or elbow can restrict airflow and may require additional length compensation. It is essential to use rigid or semi-rigid metal venting material rather than flexible plastic or foil venting. Metal venting offers better airflow and reduces the risk of lint buildup, which can be a fire hazard. Use a vent hood on the exterior of your home to prevent pests and debris from entering the vent. Ensure there is sufficient clearance around the vent hood to avoid obstruction. Regarding the need for a fan to help with venting on a long run, it depends on the specific setup and conditions. If the vent run is approaching or exceeding the recommended maximum length, and if there are many bends or elbows, a booster fan may be beneficial to enhance airflow. Booster fans are designed to improve the air movement through the venting system and can be installed in-line with the duct.
The required CFM (Cubic Feet per Minute) for a booster fan would depend on the specific venting configuration and the extent of the vent run. To determine the appropriate CFM rating for the booster fan, it is advisable to consult with a professional HVAC technician or a qualified appliance installer. They can assess the venting setup, consider any obstructions or restrictions, and recommend the suitable CFM rating for the booster fan based on the specific circumstances.
