Questions & Answers

Q: QuestionDoes this dryer have a lint filter full indicator?

• A:Answer Yes, this dryer has a lint filter full indicator.

Q: QuestionDoes this dryer have an interior light?

• A:Answer Yes, this dryer has interior lights.

Q: QuestionAre fill hoses included with this dryer?

• A:Answer No, fill hoses are not included with this dryer.

Q: QuestionWhat material is the drum made of?

• A:Answer The drum is made of stainless steel.

Q: QuestionCan I control this dryer with an app?

• A:Answer Yes, you can control this dryer with an app.

Q: QuestionDoes this dryer have a steam function?

• A:Answer Yes, this dryer has a steam function.

Q: QuestionHow does the steam function work? Do you need a water hookup to the dryer?

Asked 5 years ago by Carolann.

• A:Answer For this model, the dryer does need to be hooked up to a water line - there's a "Y" hose included so you can tee off the line for the washing machine. The function works by spraying steam into the dryer from a port on the back of the dryer. It seems to help with wrinkles and static the most.

  Answered 5 years ago by WengeVerified Purchase

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Q: QuestionSomeone gave me the part number for the propane conversion kit, but Best Buy claims they do not carry this kit. From whom do I order this part and does Best Buy even install the dryer with the converter kit should I be able to find it in the first place.

Asked 5 years ago by auntiemi.

• A:Answer The correct nozzle (for the LP nozzle kit, order part number 383EEL3002D) should be installed by a qualified technician and the change should be noted on the dryer. see the link for ordering via Amazon. ^Daphane https://www.amazon.com/LG-Electronics-383EEL3002D-Dryer-Converter/dp/B00AMF8ETW

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs the door reversible?

Asked 4 years ago by kylek.

• A:Answer Hello, yes it is.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan a king size blankets fit in this washer and dryer. Does this washer need special laundry soap.

Asked 2 years ago by Mimigrinch.

• A:Answer Yes. I have done this.

  Answered 2 years ago by SoHappy

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Q: QuestionI noticed that the dryer comes with the Y connector, but is there another stainless tube (water line) that needs to be purchased to connect the dryer to the Y connector on the wall? Thanks!

Asked 4 years ago by Waterline.

• A:Answer Yes the Y connector and hose came with the unit. Unfortunately for me the installer skipped that step and plugged it in and left. Best Buy did correct it by setting up another install date, but the inconvenience was there and annoyed that they would omit that step. Don't let the installer leave without checking first. It was pure laziness and when parts come with the unit you would expect them to be installed.

  Answered 3 years ago by KenoshaKen

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Q: QuestionI recently purchased this dryer. Can I use the drying rack from my old LG Dryer Model DLGX7188RM in this dryer?

Asked 4 years ago by Anonymous.

• A:Answer The drying rack for model DLGX7188RM is part number 3750EL1001A. The same rack can be used with model DLGX4001W. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionHow many BTUs?

Asked 5 years ago by AJ.

• A:Answer The BTU rating is 20,000. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questionwhat kit do I need to stack LG washing machine and dryer model numbers WM4000HBA and DLGX4001B

Asked 1 year ago by ESAA.

• A:Answer Hi there, Dana. Thank you for reaching out with your question. To stack your LG washing machine (WM4000HBA) and dryer (DLGX4001B), you'll need the LG Stacking Kit model KSTK4. This kit is specifically designed to ensure a secure and stable stacking setup for your units. https://www.lg.com/us/washers-dryers/lg-dlgx4001w-front-load-gas-dryer#pdp_specs If you need further assistance or have additional questions, please send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat are the dimensions of the box containing this unit?

Asked 4 years ago by jp1802.

• A:Answer The carton dimensions are 29-1/2"W x 42-1/4"H x 31-1/4"D. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI am buying the gas version of this dryer. Because it has the steam function. Does it require a 240 volt outlet, or is 120 Volt outlet good enough.? Home much current does the dryer take to run. Thanks Jeffery

Asked 5 years ago by Jeffery.

• A:Answer This dryer must be plugged into a 120-VAC, 60-Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionOrdered LG washer, dryer and sidekick. This requires 3 outlets, but I only have 2. Can I use a 15A converter to convert the 2 plug outlet to 6 so I can plug in all 3?

Asked 5 years ago by Debby.

• A:Answer We have the same set up. The new dryer has its own outlet. During the installation of the new washer & sidekick, the installation guys had me run to the hardware store to buy a grounded plug-in with three 3-prong outlets. I was a little nervous but they assured me it would be fine. So the washer & sidekick share that outlet. Installation was at the beginning of October and so far both the washer and sidekick have worked great!

  Answered 5 years ago by LivianaGranVerified Purchase

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Q: Questionwhat is the cost for installation of this gas dryer

Asked 1 month ago by geoff.

• A:Answer Best Buy's cost to install the ENERGY STAR® Certified LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White, Model # DLGX4001W, or any other gas dryer, regardless of brand or manufacturer, will depend on the service type and location. A licensed professional installation usually costs around $139.99, while non-regulated installs may be cheaper. A new gas line connector is required, which costs extra. Installation fees vary by region/service type, and you will need to purchase a new gas line connector and a vent kit, which will add to the cost. You must purchase a new dryer gas line and vent kit for your new dryer. Existing dryer gas line and exposed venting materials cannot be reused. If you have a Best Buy Total™ membership, basic installation and haul-away are often included at no extra cost. You can see the exact price within your cart. Your final cart price may include additional parts that are required for installation. In-store prices for installation may vary. If you live in an area that requires a licensed professional to install gas appliances, you must purchase Professional Installation. There may also be Potential additional charges for required local permit fees, and for replacement of faulty or absent gas shutoff valve...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionWhat size gas line do I need for it

Asked 2 months ago by DMM1965.

• A:Answer 7.4cu

  Answered 1 week ago by MollyH

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