Skip to contentGo to Product Search
Main Content

Questions & Answers

Page Showing 21-40 of 59 questions
  • QuestionWill this model and the coordinating 4.5cu washer work with the WDP5w pedestals?

    Asked by Wheresmyphone.

    • Answer Hello there. We understand your inquiry about whether the DLGX4001W dryer and its coordinating washer model, the WM4000HWA (which is a 4.5 cu. ft. unit), will work with the WDP5W pedestals. We know that ensuring the correct accessories are purchased is important for a smooth setup. We want to provide you with the most accurate information regarding compatibility. For the current series of LG laundry appliances, which includes your DLGX4001W gas dryer and the matching WM4000HWA washer, the specifically recommended pedestal model is the WDP6W, as listed in the dryer's specifications. The design and dimensions of the newer WDP6W pedestal are engineered to perfectly fit the base of this modern laundry pair. While the WDP5W is an older generation pedestal, its dimensions and connection points may not align perfectly with the current DLGX4001W and its coordinating washer, which could lead to stability or aesthetic issues. Therefore, we highly recommend using the WDP6W pedestal model to ensure a secure, proper, and aesthetically unified installation for both your DLGX4001W dryer and the matching washer. https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-white/J7G564PZP9 If you have any further questions about the difference between the pedestal models, or if you need assistance in locating the correct WDP6W pedestal, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionOn the GLDX4001B Gas Dryer, where are the burners and burner-ignition devices located & would they be more than 18" above the floor. If not, is the unit listed as fIammable vapor ignition resistant for a CA garage install?

    Asked by Noway9132.

    • Answer As with any other Gas Dryer, regardless of brand or manufacturer, if you are installing the LG 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - Black steel, Model # DLGX4001B, in a garage, you will need to place the dryer at least 18 inches (45.7 cm) above the floor. You will need 18 inches (45.7 cm) from the garage floor to the bottom of the dryer. The requirement for gas dryers to be installed at least 18 inches above the garage floor is a safety measure to prevent contact with flammable materials. This is particularly important in garages where gasoline or other flammable liquids may be stored or used. The National Fuel Gas Code mandates that any source of ignition, such as a gas dryer, must be elevated to ensure safety. However, if the dryer is listed as "flammable vapor ignition resistant" (FVIR), it is not required to be elevated. This dryer is NOT listed as "flammable vapor ignition resistant" (FVIR). It is essential to check local building codes and regulations to ensure compliance with these safety standards...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this dryer propane gas?

    Asked by K.

    • Answer Mine is natural gas.

      Answered by Anonymous

  • QuestionWe bought this dryer and have moved. We cannot find the gas hose and hook up. do you have the replacement parts or kit we need to hook the dryer up to the gas?

    Asked by DryerHelp.

    • Answer Your laundry room must have a rigid gas supply line to the ENERGY STAR® Certified LG 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - Black steel, Model # DLGX4001B, and an individual manual shutoff valve MUST be installed within at least 6 ft. (1.8m) of the dryer, in accordance with the National Fuel Gas Code ANSI Z223.1. A 1/8-inch NPT pipe plug must be installed. If using a rigid pipe, the rigid pipe should be 0.5-inch IPS. If acceptable under local codes and ordinances and when acceptable to your gas supplier, 3/8-inch approved tubing may be used where lengths are less than 20 ft. (6.1 m). Larger tubing should be used for lengths in excess of 20 ft. (6.1 m). Use only a new AGA- or CSA-certified gas supply line with flexible stainless steel connectors. Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the ground clearance?

    Asked by KeiVaughn.

    • Answer Hi there, KeiVaughn. Thank you for your interest on this model. The official specifications for the LG DLGX4001B gas dryer do not specify an exact ground clearance measurement. However, the clearance will depend on whether the dryer is installed with or without a pedestal: Without a pedestal: The dryer sits close to the ground, with minimal clearance that can vary based on the adjustment of the leveling feet. Typically, this clearance is around 1 inch but may vary slightly. With the WDP6B pedestal: The pedestal height is 13 5/8 inches, so the total clearance from the floor to the bottom of the dryer will be 13 5/8 inches. https://www.lg.com/us/washers-dryers/lg-dlgx4001b-front-load-gas-dryer#pdp_specs If you need more specific installation details, feel free to check the installation manual or reach out to us in a private message on @LGUSSupport. We’d be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionGas dryers are supposedly cheaper to run in the long run compared to an electric dryer. I just cannot see how that is possible as my highest gas bill in the winter is three times higher than my highest electric bill in the summer. Any explanations?

    Asked by OmarP.

    • Answer That can be based on where you live, your home, other appliances in the home, etc. You can't blame your total utility bills on just your dryer. Overall, in most places, gas is cheaper than electricity and gas dryers need fewer and less expensive repairs.

      Answered by ReedF

  • Questionwhat does smart intelligence mean

    Asked by Anonymous.

    • Answer The appliances communicate with your smart phone and each other. The washer informs the dryer about the load it is washing so that when the laundry is ready to dry, the dryer is already preset for that load. For example, if you wash a large load of towels, the dryer is preset to dry a large load of towels. If you wash a small load of delicates, the dryer is preset to dry a light load of delicates.

      Answered by ReedF

  • QuestionHi, What replacement dryer vent should I buy for this item? Thanks!

    Asked by vent.

    • Answer We just used the same standard foil dryer vent our previous dryer used.

      Answered by ReedF

  • Questiondoes the dryer have a light that turns on when door is open?

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG Dryer. Yes, the LG DLGX4001W dryer does have a drum light that turns on when the door is opened. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLGX4001W.ABWEEUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionI purchased DLGX4501B dryer (gas) 2 years ago. The dryer began experiencing issues, and I’m having difficulty fixing it. I’ve opted to replace it with a new one, This model has been discontinued. Since it is stackable what model is the replacement

    Asked by Audry.

    • Answer Thank you for raising your concern regarding LG Front Load Gas Dryer (DLGX4001B) model. The replacement model for the LG DLGX4501B dryer is the LG DLGX4001B. The LG DLGX4001B is a 7.4 cu. ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence. This model is stackable and features TurboSteam™ technology, built-in intelligence, and smart Wi-Fi connectivity for added convenience and performance. You can easily get in touch with us for your concerns by sending us a private message on facebook or twitter using @LGUSSupport and we would be pleased to help. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes dryer come with the remote?

    Asked by Mike.

    • Answer No. It does have an downloadable app that will allow you to see when it finishes and also allows for diagnostic checks in event you might have issue.

      Answered by Debbie

  • QuestionHow do I get a operating manual.

    Asked by GoGo.

    • Answer Hello there! Thank you for your inquiry about the DLGX4001W. You can download the operating manual directly from the LG support website by searching for your model number. If you need further assistance or have any other questions, please send us a private message on Social Media @LGUSSupport, and our team will be glad to help you. We appreciate your interest! —Avril

      Answered by LG Digital Customer Care

  • Questionhow much does this dryer way.

    Asked by GoGo.

    • Answer According the the dimensions on the Best Buy website at https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-white/6419625.p?skuId=6419625, it weighs 139.3 lbs.

      Answered by ReedF

  • QuestionI need the dryer to vent to the bottom left side. How do I make this request when ordering online?

    Asked by MMJMCG.

    • Answer Thank you for your interest in the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence (DLGX4001B) model. To request the LG DLGX4001B dryer to vent to the bottom left side when ordering online, you may need to purchase and install a side vent kit. The specific kit required for your dryer model is the 3911EZ9131X Side Vent Kit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLGX4001B.ABLEEUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionHow do if I know if the door opens from the left or the right

    Asked by Tiny.

    • Answer It can be moved to either side

      Answered by Mxmom

  • QuestionHow do I tell if I need the liquid propane conversion kit or not?

    Asked by kingvargas13.

    • Answer It does not come with kit You need to purchase separate

      Answered by Mxmom

  • QuestionIs this unit fully operational with Alexa?

    Asked by Paige.

    • Answer You can get an alert that the load is done, but you can't add more time, start or stop a cycle.

      Answered by lukeplus

  • QuestionFor model DLGX4001B dryer, if you set your cycle to normal does it default to temp warm? If so are you able to change it to low? Most of my items say put on low temp and use a normal cycle & I end up using timed dry to change it.

    Asked by Mare.

    • Answer You can use it manually, or you can set it wiresly, otherwise it will be warm

      Answered by Ronny

  • QuestionWhere can I find the maximum length of the gas dryer vent pipe specification?

    Asked by Rrh.

    • Answer Please contact our Customer Support via direct message on Facebook so we could assist you. ^Venette

      Answered by LG Digital Customer Care

  • QuestionWhat size hose do you need for the gas line? I tried 3/8” (which is 5/8) and it’s too small and 1/2” (which is 3/4”) and it’s too big

    Asked by Ryan.

    • Answer 1/2 inch

      Answered by LGdreams