Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Questions & Answers

Your price for this item is $1,799.99
Page Showing 21-24 of 24 questions
  • QuestionIs the power cord included with this ventless dryer model ? If no, can I use the power cord from my old Whirlpool dryer for this LG dryer? If that is not allowed, where do I buy the right power cord for this?

    Asked by Anna.

    • Answer Hello, Anna. As indicated in its title, the Most Efficient ENERGY STAR®2024, Model # DLHC5502B, is an electric dryer, and like any other electric dryer, regardless of brand or manufacturer, the power cord (pigtail) connection between the wall receptacle and the dryer's terminal block IS NOT supplied with the appliance. Power cords are not supplied with electric dryers! Regrettably, without knowing anything about the power cord from your old dryer or its condition, we cannot advise you whether you can use it for this dryer. If your old power cord is in good condition and conforms to your electrical safety codes, you may not have to purchase a new one, but we advise you to consult with a qualified electrician to be sure you can use it. However, if the old power cord is frayed or worn, it's important to replace it. Best Buy sells power cords for electric dryers...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo you offer any compatible extensions for the drain hose? 27" is not long enough to reach my standpipe, and the only extensions I can find are 1" diameter which is too large as I need to share the standpipe with my washing machine drain.

    Asked by cleclerc.

    • Answer Hello, there. Thank you for your inquiry about the LG DLHC5502B dryer. We understand your concern about finding a compatible extension for the drain hose. Unfortunately, LG does not currently offer specific extensions for the drain hose of this model. However, you may be able to find universal hose extensions or adapters that can accommodate a smaller diameter to fit your needs. We recommend checking with hardware stores or plumbing supply retailers for options that can be compatible with your setup. If you need further assistance or have more questions, please send us a private message on our social media platform via @LGUSSupport. We're here to help you find a suitable solution. ^Sam

      Answered by LG Digital Customer Care

  • QuestionWhat is the time difference in drying time between vented and ventless dryers?

    Asked by JB.

    • Answer Thank you for reaching us regarding LG Dryer (DLHC5502W) model. Comparison of drying times between vented and ventless dryers is essential considering their distinct operating methods and energy efficiency. Vented Dryers: Vented dryers release hot, humid air outside through a vent. This continuous airflow enables efficient drying but can lead to potential energy waste and extended drying times. Ventless Dryers: Ventless dryers, like condenser and heat pump types, do not require an external vent. They efficiently dry clothes by recirculating and eliminating heated, moist air. While this method is energy-efficient and gentle, it may result in slightly longer drying times. Drying Time Variation: The drying time difference between vented and ventless dryers depends on factors like the model, load size, and clothes' moisture content. Generally, ventless dryers take a bit longer to dry due to their gentle and energy-efficient process compared to vented dryers. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLHC5502W.ABWEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questionis there a drying rack accessory that works with this heat pump dryer?

    Asked by ChristieW.

    • Answer Hi there, VisorVet. Thank you for reaching out and sharing your inquiry with us. We understand your interest in finding a drying rack accessory for your LG DLHC5502B Heat Pump Dryer. While this model does not come with a dedicated drying rack included, we recommend reaching out to us directly for us to provide the correct information on this. https://www.lg.com/us/washers-dryers/lg-dlhc5502b-electric-dryer#pdp_specs For additional assistance or if you would like help ordering the correct accessory, please send us a private message on Social Media @LGUSSupport and our team would be more than happy to assist you further. We appreciate your inquiry and thank you for choosing LG! —Renzo

      Answered by LG Digital Customer Care