“Why is this AC listed as 15,000 BTU for 800 sqft, when the box says it's 14,000 BTU for 700 sqft? The solution from customer service is for me to return the AC back to the store.”

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• It’s only 14,000 BTU but it keeps two rooms cool

  Answered by Jerry 2 years ago

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• Hi, Steve! It sounds like you may have received the incorrect product, so we'd have to recommend returning the unit to your retailer for the 15,000BTU model. ^Ian

  Answered by LG Digital Customer Care 2 years ago

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