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The following are the USB requirements: USB Flash Drive that support USB2.0 or USB1.1, Sampling frequency : within 32 to 48 kHz (MP3), within 32 to 48 kHz (WMA), Bit rate : within 32 to 320 kbps (MP3), 40 to 192 kbps (WMA), Maximum files : Data CD : 999 / USB : 2000, Maximum folders : Data CD : 99 / USB : 200, File extensions : “.mp3”/“.wma”, Certain MP3/WMA files may not be played depending on the type or format of the file. Devices which require additional program installation when you have connected it to a computer, are not supported. Using NTFS file system is not supported.(Only FAT(16/32) file system is supported.) This unit recognizes up to 2000 files. If you have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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