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I have not had this problem. However, occasionally I get a message "Are you still there?" but that might be the streaming service and not the TV.
Sorry, there was a problem. Please try again later.Hi Nick. We regret to read that your new LG 75 Inch Class 4K HDR Smart LED TV w/ AI ThinQ® (74.5'' Diag), Model # 75UM6970PUB is turning itself off and we sincerely apologize for any inconvenience. Check to make sure that the power cord is firmly inserted into the socket and check to make sure that the TV has sufficient room to ventilate. If neither of these resolves the issue, the TV will need to be inspected by an LG Authorized Technician or LG Authorized Service Center. You can contact our Support Center at (800) 243-0000 and give them more details about how long after you turn the TV on it turns itself off or other details that might help them to determine what the issue is...^IFV
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