Questions & Answers

Q: QuestionWhat kind of audio experience does the AI Sound 5.1 feature provide?

• A:Answer The AI Sound 5.1 feature creates an immersive audio experience by automatically up-mixing 2-channel audio into virtual 5.1 channel sound.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This LG TV has a total of 3 HDMI ports.

Q: QuestionDoes this LG TV come with a stand?

• A:Answer Yes, this LG TV includes a stand.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this LG TV has built-in downward firing speakers.

Q: QuestionCan I use Chromecast to stream content to this TV?

• A:Answer Yes, this LG TV supports Chromecast for screen mirroring.

Q: QuestionDoes this 86" tv have a plastic film on screen that needs to be removed?

Asked 10 months ago by 86inchesLGTVowner.

• A:Answer Hi there. Thank you for reaching out to us about your 86UT7590PUA 4K UHD TV. We understand the importance of ensuring your new TV is set up correctly. This model does not have a removable plastic film on the screen itself; however, protective film may be present on other areas like the bezels or stand for shipping purposes. Be sure to carefully inspect and remove any such protective film before use to ensure optimal performance and appearance. https://www.lg.com/us/tvs/lg-86ut7590pua-4k-uhd-tv#pdp_specs If you have additional questions or need assistance with your setup, feel free to send us a private message on social media @LGUSSupport. Our team is here to help! —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this tv have the option for Dolby Vision and Dolby Atmos? Thanks!

Asked 10 months ago by JJHuk.

• A:Answer Hello there! Thank you for your question. We understand you're asking about the availability of Dolby Vision and Dolby Atmos support on the LG 86UT7590PUA TV. This model supports HDR10 and HLG for high dynamic range content, but it does not include Dolby Vision. As for audio, it supports Dolby Digital and Dolby Digital Plus but does not have Dolby Atmos built-in. However, you can connect an external sound system that supports Dolby Atmos through the TV's HDMI eARC (HDMI 2) port to enjoy the immersive audio experience. https://www.lg.com/us/tvs/lg-86ut7590pua-4k-uhd-tv#pdp_specs If you have further questions or need assistance setting up the TV with an external Dolby Atmos sound system, feel free to send us a private message on Social Media @LGUSSupport. We're here to help! We appreciate your inquiry and are excited for you to enjoy your TV! —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV have YouTubeTV?

Asked 7 months ago by happycamper.

• A:Answer You can add the app to the TV. I did.

  Answered 7 months ago by LarrySVerified Purchase

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Q: QuestionI am looking at buying this for the company i work for. Can i connect a Dell laptop to it and project what is on my computer to the TV. I need a large TV for meetings

Asked 1 year ago by Anonymous.

• A:Answer Hi there! We understand you're looking to connect a Dell laptop to the LG 86UT7590PUA TV for meetings. Yes, you can definitely connect your Dell laptop to this 86-inch LG 4K UHD TV. The TV supports multiple ways to project content from your laptop: HDMI: You can connect your laptop to the TV using an HDMI cable. Simply plug one end into the laptop and the other into one of the HDMI ports on the TV. This will allow you to display content from your laptop directly on the TV. Wi-Fi (Screen Share): The TV has Wi-Fi support and works with Apple AirPlay 2 and Chromecast built-in. You can wirelessly project your laptop's screen to the TV if your Dell laptop supports these features. Both methods will let you project your laptop screen for meetings, presentations, and more. For the easiest setup, an HDMI cable is the most reliable option, but wireless connectivity is also available if you prefer a cable-free solution. https://www.lg.com/us/tvs/lg-86ut7590pua-4k-uhd-tv#pdp_specs Let us know if you need any additional assistance with this setup! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat apps are pre-loaded on this TV?

Asked 1 year ago by Apps.

• A:Answer Hi there! The LG model # 86UT7590PUA comes with several pre-loaded apps. These typically include popular streaming services like Netflix, Amazon Prime Video, Disney+, Hulu, and YouTube. You can also find other apps depending on your region and the specific configuration of your TV. If you want to explore more apps or need assistance with your TV, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questionwhat are the stand mesurements and how large must must the surface be to place it on

Asked 1 month ago by ta.

• A:Answer Hello there, Ta. We understand your inquiry about the stand measurements for the LG 86UT7590PUA TV. The stand width is 60.3 inches, and the stand depth is 14.3 inches. You will need a surface that is at least those dimensions to place the TV securely. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-86-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH82K We appreciate your patience. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionAm I able to use this on a 220v without issue?

Asked 3 months ago by Jq.

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry about using your LG 86" Class UT75 Series LED 4K UHD Smart webOS TV, model # 86UT7590PUA, on a 220V power supply. This specific model, the 86UT7590PUA, is designed for use with an AC 120V, 50/60Hz power supply, as indicated in its specifications. Using it with a 220V power supply without a proper voltage converter could potentially damage the unit and void your warranty. https://www.bestbuy.com/site/lg-86-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578185.p?skuId=6578185 We'd like to assist you further with any questions regarding your TV's power requirements or setup to ensure optimal performance. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionWhat is the manufactures warranty? What is the process if I need to use the warranty?

Asked 5 months ago by Warranty.

• A:Answer The warranty from manufacturer is 1 year, it should be for any functional issues, or defects on tv.

  Answered 2 months ago by BrittanyPVerified Purchase

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Q: QuestionDoes this come with the HDMI 2.1 eARC port?

Asked 6 months ago by Mike.

• A:Answer Yes

  Answered 6 months ago by MichaelGVerified Purchase

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Q: Questionis this LG UHDtv analog or digital

Asked 8 months ago by Anonymous.

• A:Answer digital

  Answered 8 months ago by Scott

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Q: QuestionIs it possible to connect a hdmi splitter so I can have 5 hdmi ports

Asked 8 months ago by Anonymous.

• A:Answer Yes.

  Answered 8 months ago by Scott

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Q: Questioncan you rotate the screen to portrait to stream images in a retail setting?

Asked 9 months ago by rotate.

• A:Answer Yes.

  Answered 8 months ago by Scott

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Q: QuestionDoes this TV have a multi-system TV that can switch between NTSC and PAL?

Asked 9 months ago by Mosky.

• A:Answer Hi, Chima. Thank you for your interest. The LG TV (86UT7590PUA) model is designed for the North American market and primarily supports the ATSC/NTSC broadcast system. It does not have built-in multi-system compatibility for PAL signals. If you need to use it with a PAL broadcast or device, you may require an external PAL-to-NTSC converter for proper display. For more information about the product, you may visit https://www.lg.com/us/tvs/lg-86ut7590pua-4k-uhd-tv. If you have any other questions, feel free to reach out to us via private message on social media @LGUSSupport. We'd be happy to assist you. ^Juvy

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionHow many kilograms is this tv ?

Asked 9 months ago by Mike.

• A:Answer Hello there, Mike. The weight of the LG 86UT7590PUA TV is as follows: TV Weight without Stand: 99.6 lbs (approximately 45.2 kg) TV Weight with Stand: 101.2 lbs (approximately 45.9 kg) Shipping Weight: 128.7 lbs (approximately 58.4 kg) https://www.lg.com/us/tvs/lg-86ut7590pua-4k-uhd-tv#pdp_specs Feel free to reach out to us for additional troubleshooting steps or assistance via a private message on social media @LGUSSupport. We're here to help! —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
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