“We installed the refrigerator 10 hours ago and the door alarm cannot stop making sound. The light didn't go off as well .”

Asked by Vita 5 years ago

1-2 of 2 Answers

Hi Vita. We regret to read about the issues you are experiencing with your newly installed ENERGY STAR® Qualified LG InstaView™ Door-in-Door® 27.8 Cu. Ft. 4-Door French Door Refrigerator - Stainless Steel, Model # LMXS28596S and we sincerely apologize for any inconvenience.Please contact our Support Center at (800) 243-0000 for assistance...^IFV
Answered by LG Digital Customer Care 5 years ago
Sorry, there was a problem. Please try again later.
You may have a defective product. Call the place where you purchased it and report for an exchange. Or call the manufacturer within 14 days and request an exchange. It should not be going off. Possible electrical failure in the unit.
Answered by JahAr0d 5 years ago
Sorry, there was a problem. Please try again later.