A:AnswerHi EricWFTX. The LG 360W 4.1ch Music Flow Wi-Fi Streaming Sound Bar with Wireless Subwoofer, Model # SH7B has an Auto Power On/Off function that automatically turns the Soundbar off if there is no audio signal for a certain period of time when you are connected to a TV via the Optical Digital Audio port. Check page 57 of your owner's manual for this Soundbar for more details on the Auto Power On/Off function...^IFV
A:AnswerI should work because you can use hdmi with arc, RCA cables, 3.5 jack or fiber optic. Your old tv should st least one of these outputs. If it doesn't. by some chance, it won't work. I suggest upgrading that old beast and you'll be all set. Hope this helps.
A:AnswerOne of the first things to try would be to forget the soundbar from your phone's bluetooth profile list. Once forgotten try to reconnect. You can also clear the cache within your phone. If you are still experiencing issues, contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA so we can assist. ^CP
A:AnswerAny brand TV is competible with this soundbar I think. I used it for Sony, Samsung and LG. Now I own 3 of this for all of my TVs and it works fine for me although LG TV was the best suit.
A:AnswerIt sounds like we'll need to walk through some troubleshooting for your home audio system. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
A:AnswerSubwoofer automatically connects with soundbar when turn power on for both. When initially set, your TV would ask your permission to connect to this unit. You can say yes but then go to source and change it from Receiver to TV. And then sound auto simulates. Don’t use soundbar remote to turn it on or off otherwise you will have to go through this same settings every time. Let soundbar auto turn on or off when you turn tv on or off. The soundbar takes little time but TV sound will shift to sound bar after about 1-2 full minutes. Most importantly use the HDMI cable to connect this soundbar to your Samsung TV. DONT USE THE OPTICAL CABLE THAT COMES FREE WITH THIS SOUNDBAR. Hope, this helps!! Good Luck!
A:AnswerAbsolutely! Hands down yes!! I tried Samsung 3.1 channel and 340W soundbar for Samsung TV. However, this LG SH7B exceeded the expectations and sound quality was far better than Samsung soundbar in my experience. I returned Samsung bar n bought this LG. I own 3 of this for my sony, samsung n lg tv.
A:AnswerWe regret to read that your LG 360W 4.1ch Music Flow Wi-Fi Streaming Sound Bar with Wireless Subwoofer, Model # SH7B turns itself back on after you have turned it off and apologize for any inconveniences. Unfortunately, without knowing how your system is set up, and without further details, we cannot determine why it is turning on. The unit may require a repair service. You can contact our Support Center at (800) 243-0000 or chat with an LG Support Representative in real time (M-F 7:00am - Midnight CST) from our support page on our site www.lg.com/us for some troubleshooting assistance...^IFV
A:Answeroptical cables are very sensitive, i would try other means of using the sound bar (i.e. different inputs) just to see if its the sound bar itself or just a bad cable.
A:AnswerPairing on this LG 360W 4.1ch Music Flow Wi-Fi Streaming Sound Bar with Wireless Subwoofer, Model # SH7B is limited to one Bluetooth device and Multi-Pairing is not supported so you will not be able to pair two Subwoofers to it...^IFV
A:AnswerYes...As far as I know all of the products ion the "music flow" line are comparable with each other. FYI I have two - one for my LG OLED B7 and one for. my Sony BXR930e, It works just as well, if not better, with my Sony. It seems to be a very intuitive system and communicates with any device that will listen. Great for use with Google Smart Home system. Haven't tried it with Alexa yet.
