Questions & Answers

Name: LG - SIGNATURE 5.8 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash Technology - Black Stainless Steel
Brand: LG
SKU: 5329909
Price: 1000 USD
Rating: 4.2 (80 reviews)

LG - SIGNATURE 5.8 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash Technology - Black Stainless Steel

Model:: WM9500HKA; |
SKU:: 5329909

User rating, 4.2 out of 5 stars with 80 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 53 questions

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QuestionAre you able to change the opening direction of the doors? My laundry room has the dryer on the left and washer on the right.
Asked 5 years ago by Doors.
- Answer The door hinge is not reversible. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionDoes it have an internal heating unit to heat up the water? There is no water heater nearby where this machine would be.
Asked 5 years ago by TomP.
- Answer The ENERGY STAR® Qualified LG LG SIGNATURE 5.8 cu. ft. Large Smart Wi-Fi Enabled Front Load Washer, Model # WM9500HKA does have a heating element that is designed to boost the hot water temperature. Your hot water temperature should be set at 120 – 135 °F (48 – 57 °C) and the cold at 60 °F (15 °C). The heating element cannot raise the water temperature from cold to hot, it only boosts the hot water temperature...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionIs the door on the washer reversible?
Asked 6 years ago by Lion4.
- Answer No it is not, the bolting mount and closed locking mechanism are fix. The unit does open from right to left.
  Answered 5 years ago by Adz81
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QuestionDoes this washer have a magnetic door stopper to keep the door propped open like the TurboWash? Does it have FreshCare to prevent wrinkles if wash is left in for a few hours after completed cycle?
Asked 8 years ago by rivajam.
- Answer For your first question, the answer would be a "yes." Once you close the door, it'd never be opened by itself (unless you open it.) We usually leave the door open for the washer to dry out though (to prevent mold from building up.) We left the items in the washer for a few hours a few times but didn't notice any wrinkles after we dry those.
  Answered 7 years ago by EagleClaws
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QuestionWhat is the height of the bottom edge of the drum opening? Is it low with a need for a pedestal? I don’t want to be crouching down to get wet laundry
Asked 1 year ago by Measurements.
- Answer Hi there! Thank you for reaching out with your question about the WM9500HKA. We understand that accessibility is important, and we want to ensure your experience is as convenient as possible. The height of the bottom edge of the drum opening is approximately 23 inches from the floor, which may require bending slightly to access the laundry. If this height is a concern for you, using a pedestal can help raise the unit, making it easier to load and unload your clothes without crouching down. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionHow much water does the unit use per wash?
Asked 1 year ago by Dan.
- Answer Hi there! Thank you for your inquiry about the WM9500HKA. This model is designed to be efficient, automatically adjusts to the size of load. If you're using a specific cycle, the water usage may vary slightly. We understand your situation and want to ensure you're getting the most out of your appliance. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this this washer have antimicrobial protection?
Asked 1 year ago by Artie.
- Answer Thank you for reaching us regarding LG Washer. Yes, the LG WM9500HKA Front Load Washer does have antimicrobial protection. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM9500HKA.ABSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionWhat is the recommended setting for washing wool garments?
Asked 2 years ago by Kim.
- Answer Hi there Kim. Thanks for reaching out. Wool garments should be washed on the wool setting(usually gentle action at 40C) If your washing machine does not have a wool cycle, use the cold water wash or wash cycle for delicates. Use a neutral, mild detergent that is preferably Woolmark recommended(Look for the Woolmark symbol on the packet). `Jai.
  Answered 2 years ago by LG Digital Customer Care
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QuestionWILL THIS WORK WITH PEDISTAL/SIDEKIK MEZ62260152
Asked 2 years ago by MEV.
- Answer Great question: no, it would not. The pedestal compatible with this WM9500HKA model washer would be the sidekick pedestal washer model WD205CK having the following dimensions:29" x 14 1/8" x 30 7/8". ^Chris
  Answered 2 years ago by LG Digital Customer Care
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QuestionWith this washer at 29 3/4" and the matching dryer at 29" wide, I have 1" to spare between them. Is that sufficient?
Asked 2 years ago by Anonymous.
- Answer Id say so. Heres a pic of ours.
  Answered 2 years ago by Sandy
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QuestionDoes it have auto soap dispenser?
Asked 2 years ago by Rosa.
- Answer Hi Rosa! No, this model (WM9500HKA) does not have the EZdispense auto soap dispenser feature. ^Chris
  Answered 2 years ago by LG Digital Customer Care
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QuestionDoes the LG Signature 5.8 Mega Capacity washer have an add item feature? Thanks, and Merry Christmas!!!!!!!!!
Asked 3 years ago by Giggles.
- Answer Hi, This model has an add item feature and button on the control panel. You are welcome. Merry Christmas. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
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QuestionIf you stack this unit can you still use the detergent and bleach dispensers?
Asked 3 years ago by Bg.
- Answer This unit is not designed to be stacked.
  Answered 3 years ago by Jason
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QuestionWhat is the model number for the washer LG Signature 5.8 Cu. Ft. and matching dryer 9.0 Cu. Ft. Black Stainless Steel Pedestal 29"?
Asked 3 years ago by Ken.
- Answer LG Washer model: WM9500HKA LG Dryer model: DLGX9501K
  Answered 3 years ago by Anonymous
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QuestionCan you add a garment during the cycle?
Asked 3 years ago by Anonymous.
- Answer Yes you can add a garment durin the cycle. Just hit the pause button the machine will unlock and you can add the garment. Hit start again - it will start where it left off. Hit the pause button.
  Answered 3 years ago by Anonymous
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QuestionIs the door tempered glass like the LG think models for this price point or are they plastic?
Asked 3 years ago by Aj.
- Answer Hello, yes it is glass but we do not have the exact information on what kind of glass it is.^Venette
  Answered 3 years ago by LG Digital Customer Care
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QuestionIs the dryer door or washer door reversible?
Asked 4 years ago by shea.
- Answer The washer door is not reversible. The door of a washing machine cannot be reversed to open the opposite way. The direction in which a washing machine's door opens cannot be changed due to electrical parts in the machine which cannot be moved. The door on dryer model DLEX9500K is reversible. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionCan I use woolite for the wool or delicate cycle?
Asked 5 years ago by Anh7tam.
- Answer Using Woolite with the Delicates cycle for the LG SIGNATURE 5.8 Cu. Ft. 14-Cycle Front-Load Smart Wi-Fi Washer with TurboWash and Steam - Premium Black Stainless Steel, Model # WM9500HKA is at your discretion. Be sure to follow the manufacturer's instructions on the packaging for the Woolite...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionDoes it come in a smaller version, not too much smaller though?
Asked 5 years ago by cnewton.
- Answer There is a 5.2 cu. ft. with nearly identical features. The 4.5 you should compare feature on the LG site to see if it meets your needs. https://www.lg.com/
  Answered 5 years ago by Adz81
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QuestionAt 239 lbs, will the unit roll on the floor, away from the wall, if needed, with an LG matching pedestal beneath it?
Asked 6 years ago by sbs1989.
- Answer Not easily. The unit is heavy. We decided not to get the pedestal and had a built pedestal to place out set on. Past experience with the pedestal and shifting while running and some difficulty moving at least the washer made it difficult. Without the pedestal out does move OK, not easy, but we have ours in a fairly tight space, 8" built and tiled pedestal with cabinets above. Hope that helps.
  Answered 5 years ago by Adz81
  Answer this question

Showing 21-40 of 53 questions

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Questions & Answers

LG - SIGNATURE 5.8 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash Technology - Black Stainless Steel

Q: QuestionAre you able to change the opening direction of the doors? My laundry room has the dryer on the left and washer on the right.

Q: QuestionDoes it have an internal heating unit to heat up the water? There is no water heater nearby where this machine would be.

Q: QuestionIs the door on the washer reversible?

Q: QuestionDoes this washer have a magnetic door stopper to keep the door propped open like the TurboWash? Does it have FreshCare to prevent wrinkles if wash is left in for a few hours after completed cycle?

Q: QuestionWhat is the height of the bottom edge of the drum opening? Is it low with a need for a pedestal? I don’t want to be crouching down to get wet laundry

Q: QuestionHow much water does the unit use per wash?

Q: QuestionDoes this this washer have antimicrobial protection?

Q: QuestionWhat is the recommended setting for washing wool garments?

Q: QuestionWILL THIS WORK WITH PEDISTAL/SIDEKIK MEZ62260152

Q: QuestionWith this washer at 29 3/4" and the matching dryer at 29" wide, I have 1" to spare between them. Is that sufficient?

Q: QuestionDoes it have auto soap dispenser?

Q: QuestionDoes the LG Signature 5.8 Mega Capacity washer have an add item feature? Thanks, and Merry Christmas!!!!!!!!!

Q: QuestionIf you stack this unit can you still use the detergent and bleach dispensers?

Q: QuestionWhat is the model number for the washer LG Signature 5.8 Cu. Ft. and matching dryer 9.0 Cu. Ft. Black Stainless Steel Pedestal 29"?

Q: QuestionCan you add a garment during the cycle?

Q: QuestionIs the door tempered glass like the LG think models for this price point or are they plastic?

Q: QuestionIs the dryer door or washer door reversible?

Q: QuestionCan I use woolite for the wool or delicate cycle?

Q: QuestionDoes it come in a smaller version, not too much smaller though?

Q: QuestionAt 239 lbs, will the unit roll on the floor, away from the wall, if needed, with an LG matching pedestal beneath it?

Most-viewed items

QuestionAre you able to change the opening direction of the doors? My laundry room has the dryer on the left and washer on the right.

QuestionDoes it have an internal heating unit to heat up the water? There is no water heater nearby where this machine would be.

QuestionIs the door on the washer reversible?

QuestionDoes this washer have a magnetic door stopper to keep the door propped open like the TurboWash? Does it have FreshCare to prevent wrinkles if wash is left in for a few hours after completed cycle?

QuestionWhat is the height of the bottom edge of the drum opening? Is it low with a need for a pedestal? I don’t want to be crouching down to get wet laundry

QuestionHow much water does the unit use per wash?

QuestionDoes this this washer have antimicrobial protection?

QuestionWhat is the recommended setting for washing wool garments?

QuestionWILL THIS WORK WITH PEDISTAL/SIDEKIK MEZ62260152

QuestionWith this washer at 29 3/4" and the matching dryer at 29" wide, I have 1" to spare between them. Is that sufficient?

QuestionDoes it have auto soap dispenser?

QuestionDoes the LG Signature 5.8 Mega Capacity washer have an add item feature? Thanks, and Merry Christmas!!!!!!!!!

QuestionIf you stack this unit can you still use the detergent and bleach dispensers?

QuestionWhat is the model number for the washer LG Signature 5.8 Cu. Ft. and matching dryer 9.0 Cu. Ft. Black Stainless Steel Pedestal 29"?

QuestionCan you add a garment during the cycle?

QuestionIs the door tempered glass like the LG think models for this price point or are they plastic?

QuestionIs the dryer door or washer door reversible?

QuestionCan I use woolite for the wool or delicate cycle?

QuestionDoes it come in a smaller version, not too much smaller though?

QuestionAt 239 lbs, will the unit roll on the floor, away from the wall, if needed, with an LG matching pedestal beneath it?