Questions & Answers

Q: QuestionWill this headphone work with a Samsung smart TV model UN32J5500 to listen wireless?

Asked 9 years ago by Larry.

• A:Answer If it has Bluetooth then yes, it will work.

  Answered 8 years ago by KandieVerified Purchase

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Q: QuestionCan you pair with another Tone Pro headset and carry a conversation while listening to music programing from a smartphone?

Asked 9 years ago by Paco.

• A:Answer Not sure I understand what you want. You can only have one active Bluetooth device at a time on a phone, and other audio sources are disabled during a phone call.

  Answered 9 years ago by MikeVerified Purchase

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Q: QuestionDoes it still have the right side for music? Does it pick up music? Or just a Bluetooth ???

Asked 9 years ago by Sherbear.

• A:Answer You can pause and play and chonge songs on the right side and definatley does music

  Answered 9 years ago by Davideeeee

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Q: QuestionHow do I make it work with Amazon echo?

Asked 9 years ago by Ram.

• A:Answer There is a voice button which you have to hold and it brings up the assistant so you can use voice commands

  Answered 9 years ago by bosshuntVerified Purchase

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Q: QuestionDoes it come with a case for traveling?

Asked 9 years ago by Seminole.

• A:Answer No it doesn't. You might be able to purchase something to carry them in separately.

  Answered 9 years ago by TyanaMari06

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Q: QuestionIs this compatible with Iphone 4 or 4S?

Asked 9 years ago by GAGurl.

• A:Answer Yes

  Answered 9 years ago by BennyleeVerified Purchase

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Q: Questionare the earbuds retractable, automatically?

Asked 9 years ago by jaxo1.

• A:Answer The ear plugs have a magnet but don't automatically retract

  Answered 9 years ago by Glacierrose

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Q: QuestionIf I lost my charger cable, what do I need to do to order another one?

Asked 9 years ago by Dumby.

• A:Answer You don't necessarily need to order a new one, you can always just use your phone charger if it is compatible or go and by an generic one from Best Buy.

  Answered 9 years ago by Alex0110

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Q: QuestionI'm wondering if the LG Tone Pro is compatible with an iPhone Tone Pro? I just got the 6s plus phone and it wont stay paired to my JVC car stereo that I bought in 2015.....I"m rather ticked off at Apple.

Asked 9 years ago by okiebart.

• A:Answer Yes it works with my 6s plus iPhone

  Answered 9 years ago by Chris

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Q: Questiondoes this have volume control

Asked 9 years ago by luvgoldens.

• A:Answer yes

  Answered 9 years ago by T4realestate

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Q: Questionwill this work with the Galaxy S4?

Asked 9 years ago by supermom.

• A:Answer Yes as long as your phone is Bluetooth

  Answered 9 years ago by Snoopy

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Q: QuestionWith the LG earphones that hang over ur neck, do they tell you who is calling so u don't have to look at your phone to see who is calling before you answer?

Asked 9 years ago by Diana.

• A:Answer U can have ur phone set 2 inform u who is calling so u can refuse d call if u want 2.

  Answered 9 years ago by Alejo1958

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Q: QuestionCan you use voice text and voice read text with this model?

Asked 9 years ago by yhcoop.

• A:Answer Yes, works great

  Answered 9 years ago by Chavez

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Q: QuestionCan you pair these with two devices at the same time like the hbs 750?

Asked 9 years ago by Chris.

This question was asked about the related product: LG - TONE Pro In-Ear Behind-The-Neck Mount Wireless Headphones - Pink

• A:Answer Yes you can

  Answered 9 years ago by Beth

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Q: QuestionWhat is the range of distance? How far away from my phone can I travel before I loose connection?

Asked 9 years ago by Natlocs05.

• A:Answer The standard answer for Bluetooth is 33 feet. It's really more like 20 feet depending on walls and other objects that may reduce signal. The tones vibrate when it looses connection to alert you that you're too far.

  Answered 9 years ago by CarRamrod

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Q: Questiondoes a charger come with this head set LG Tone Pro

Asked 9 years ago by nurface6.

• A:Answer Yes, they do come with a 120v adapter to the mini jack on the headphones

  Answered 9 years ago by Mirurimage

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Q: QuestionWhy won't my LG TONE TURN ON

Asked 9 years ago by Pookie.

• A:Answer Your LG - TONE Pro Wireless In-Ear Behind-the-Neck Headphones - Blue, Model # HBS-770 may not be turning due to it not being charged. If the internal battery is defective, it will not accept a charge. Your headset has a Limited Manufacturer's Warranty of One (1) Year from the date of original purchase and you wouif you are still in warranty, you will need your receipt or bill of sale as proof of purchase for a repair of replacement. Our Call Agents ate our Support Center (800) 243-0000, can provide you with an address for where you can send the headset for Warranty service...^IFV

  Answered 9 years ago by LG Digital Customer Care

  
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