Questions & Answers

Name: LG - TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones - Black
Brand: LG
SKU: 5803518
Price: 119.99 USD
Rating: 4.2 (922 reviews)

LG - TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones - Black

Model:: HBS-820S.ACBBBKI; |
SKU:: 5803518

User rating, 4.2 out of 5 stars with 922 reviews.

Highly rated by customers for:

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Page Showing 41-58 of 58 questions

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QuestionDo these vibrate when there’s an incoming call?
Asked 7 years ago by Angiebabe.
- Answer Yes they do
  Answered 7 years ago by Secondapplewatchbuyer
  Answer this question
QuestionFor some odd reason I can't just say call and just say the contact name so a phone call can be made and I was always able to do that. Do you have an idea why my heaphone and cell are not connecting with my contacts?
Asked 7 years ago by Dee.
- Answer It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionHow do i set it up where it will read aloud the time and recent text messages?the package says it does that.
Asked 7 years ago by click.
- Answer You'll need to download the LG Tone and Talk App
  Answered 7 years ago by Fyrplug
  Answer this question
QuestionI just bought a LG 60UJ6050 4k TV. I need to know if the LG HBS-820S or other LG wireless headphones will work on this TV. My current Insignia wireless head phones will not work with this LG TV. This TV goes back if I cannot find a compatible set.
Asked 7 years ago by Rookieboy.
- Answer We apologize, the 60UJ6050 does not support bluetooth. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionDoes this headset vibrate when you have an income call coming in?
Asked 7 years ago by Lisa.
- Answer Yes, they do; even if your phone is set to silent
  Answered 7 years ago by Missa
  Answer this question
QuestionIs the external mono speaker a JBL speaker?
Asked 7 years ago by Cryptkeeper.
- Answer Yes there is an external that yoi can switch to if you need to use that or let someone else hear the conversation as well.
  Answered 7 years ago by JasonT
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QuestionHow do I turn up volume on external speaker on Tone Ultra+ HBS 820S?
Asked 8 years ago by GMA19.
- Answer The volume button is on the right by hand side of the headphones, and you can go to the volume on ur cell it works there also.
  Answered 8 years ago by Pooh
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QuestionIs it sweat proof as it will help while jogging.
Asked 8 years ago by Achin.
- Answer I would go with the Tone Active for workouts. those are made for that
  Answered 8 years ago by MANDUKES
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Questionmy volume is turned up on bluetooth and phone my bluetooth is playing low how can ifix this
Asked 7 years ago by stacey.
- Answer New one is needed
  Answered 6 years ago by Krystal
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QuestionWhen I answer a call with my lg hbs 8205 I lose a connection. It works fine streaming music but I can longer for phone calls. Any suggestions?
Asked 7 years ago by Hootie.
- Answer We would be happy to help you with this problem you are experiencing with your headset. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionCan I hook these up to my tv??
Asked 7 years ago by Js.
- Answer This depends on your TV and if it has bluetooth. We would be happy to assist you further with this question. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionI have the platinum 1100, and the sound not cuts in and out on a call. I bought the warranty from Best Buy. However, they say they do not sell the 1100 now. I have had this headset one year. How can I exchange it for a new one?
Asked 7 years ago by emross1344.
- Answer You have a lg warranty on it for one year.
  Answered 7 years ago by Missie
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QuestionThe outside speaker will not turn off. I can not get the sound to transfer over to the ear buds. I have turned it on and off several times. I even unpaired and paired again to no avail. Help! Everyone can hear my conversations.
Asked 7 years ago by Rene.
- Answer We apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionDoes it work with Samsung galaxy s5?
Asked 8 years ago by Samsung.
- Answer Yes. That's the phone I have.
  Answered 8 years ago by CTGE
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QuestionLG user guide says nothing about HOW ear buds retract. Photos make it look like they retract internally. Is this a spring, with a retract button? Seems any tension would pull buds out of ear, and any tiny spring would be short lived.
Asked 8 years ago by Joe.
- Answer You pull down slightly on the cord and release. It's kind of works like a roll up window shade where you have to pull down slightly to make it roll up.
  Answered 8 years ago by Rob1
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QuestionDoes Best Buy offer a extended warranty on this product? If yes, how much more for the warranty?
Asked 7 years ago by Ed.
- Answer No, they do not.
  Answered 7 years ago by Swoodyj
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QuestionHow do you change the equalizer settings on lg tone ultra hbs 820? I tried doing what the owners manual suggested by briefly pressing the play/pause/stop button twice but with no avail. Please help
Asked 7 years ago by Chadf1789.
- Answer If you're in need of some guidance with adjusting the settings of your bluetooth headset, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question
QuestionHow to reset lg tone 820s
Asked 7 years ago by Steve.
- Answer We are unsure of what you mean by resetting the headset. Powering the unit off and back on should reset the headset. ^CP
  Answered 7 years ago by LG Digital Customer Care
  Answer this question

Showing 41-58 of 58 questions

Questions & Answers

LG - TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones - Black

Q: QuestionDo these vibrate when there’s an incoming call?

Q: QuestionFor some odd reason I can't just say call and just say the contact name so a phone call can be made and I was always able to do that. Do you have an idea why my heaphone and cell are not connecting with my contacts?

Q: QuestionHow do i set it up where it will read aloud the time and recent text messages?the package says it does that.

Q: QuestionI just bought a LG 60UJ6050 4k TV. I need to know if the LG HBS-820S or other LG wireless headphones will work on this TV. My current Insignia wireless head phones will not work with this LG TV. This TV goes back if I cannot find a compatible set.

Q: QuestionDoes this headset vibrate when you have an income call coming in?

Q: QuestionIs the external mono speaker a JBL speaker?

Q: QuestionHow do I turn up volume on external speaker on Tone Ultra+ HBS 820S?

Q: QuestionIs it sweat proof as it will help while jogging.

Q: Questionmy volume is turned up on bluetooth and phone my bluetooth is playing low how can ifix this

Q: QuestionWhen I answer a call with my lg hbs 8205 I lose a connection. It works fine streaming music but I can longer for phone calls. Any suggestions?

Q: QuestionCan I hook these up to my tv??

Q: QuestionI have the platinum 1100, and the sound not cuts in and out on a call. I bought the warranty from Best Buy. However, they say they do not sell the 1100 now. I have had this headset one year. How can I exchange it for a new one?

Q: QuestionThe outside speaker will not turn off. I can not get the sound to transfer over to the ear buds. I have turned it on and off several times. I even unpaired and paired again to no avail. Help! Everyone can hear my conversations.

Q: QuestionDoes it work with Samsung galaxy s5?

Q: QuestionLG user guide says nothing about HOW ear buds retract. Photos make it look like they retract internally. Is this a spring, with a retract button? Seems any tension would pull buds out of ear, and any tiny spring would be short lived.

Q: QuestionDoes Best Buy offer a extended warranty on this product? If yes, how much more for the warranty?

Q: QuestionHow do you change the equalizer settings on lg tone ultra hbs 820? I tried doing what the owners manual suggested by briefly pressing the play/pause/stop button twice but with no avail. Please help

Q: QuestionHow to reset lg tone 820s

QuestionDo these vibrate when there’s an incoming call?

QuestionFor some odd reason I can't just say call and just say the contact name so a phone call can be made and I was always able to do that. Do you have an idea why my heaphone and cell are not connecting with my contacts?

QuestionHow do i set it up where it will read aloud the time and recent text messages?the package says it does that.

QuestionI just bought a LG 60UJ6050 4k TV. I need to know if the LG HBS-820S or other LG wireless headphones will work on this TV. My current Insignia wireless head phones will not work with this LG TV. This TV goes back if I cannot find a compatible set.

QuestionDoes this headset vibrate when you have an income call coming in?

QuestionIs the external mono speaker a JBL speaker?

QuestionHow do I turn up volume on external speaker on Tone Ultra+ HBS 820S?

QuestionIs it sweat proof as it will help while jogging.

Questionmy volume is turned up on bluetooth and phone my bluetooth is playing low how can ifix this

QuestionWhen I answer a call with my lg hbs 8205 I lose a connection. It works fine streaming music but I can longer for phone calls. Any suggestions?

QuestionCan I hook these up to my tv??

QuestionI have the platinum 1100, and the sound not cuts in and out on a call. I bought the warranty from Best Buy. However, they say they do not sell the 1100 now. I have had this headset one year. How can I exchange it for a new one?

QuestionThe outside speaker will not turn off. I can not get the sound to transfer over to the ear buds. I have turned it on and off several times. I even unpaired and paired again to no avail. Help! Everyone can hear my conversations.

QuestionDoes it work with Samsung galaxy s5?

QuestionLG user guide says nothing about HOW ear buds retract. Photos make it look like they retract internally. Is this a spring, with a retract button? Seems any tension would pull buds out of ear, and any tiny spring would be short lived.

QuestionDoes Best Buy offer a extended warranty on this product? If yes, how much more for the warranty?

QuestionHow do you change the equalizer settings on lg tone ultra hbs 820? I tried doing what the owners manual suggested by briefly pressing the play/pause/stop button twice but with no avail. Please help

QuestionHow to reset lg tone 820s