A:AnswerHi PianoDude53. The Subwoofer for the LG XBOOM 700W Main Unit and Speaker System Combo Set, Model # CM4590 automatically pairs with the main unit for the CM4590. It does not pair with Bluetooth devices. Bluetooth devices pair with the main unit and the main unit will then send the low frequency signals to the paired Subwoofer. If the Subwoofer is not pairing with the main unit, then the issue is between the main unit and the Subwoofer and not between the external Bluetooth device and the Subwoofer which may not be pairing due to interference from other nearby devices working in that same frequency or metal objects, electrical conduits within the walls etc., ^IFV
A:AnswerThe LG XBOOM 700W Main Unit and Speaker System Combo Set goes into 'Protect' mode when it senses an external speaker issue or connection issue. If there has been an electrical surge or power outage, then the internal surge protection inside the home audio device may have been triggered to protect the device from the surge. This is normal. To reset the internal surge protection circuit unplug the AC power cord from the wall for at least 30 minutes. Check to make sure that the unit has proper ventilation. Running the device in a poorly ventilated cabinet can trigger the protection circuit. If you have changed the speakers, Reduce the volume level. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter the PROTECT mode. Raising the volume with a low impedance speaker will trigger the protection circuit. Check to make sure that your speaker wires are connected properly & that they are not shorting...^IFV
A:AnswerI am not aware of this issue as a common compliant. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerHi Cam. Regrettably, we are not clear on what your question is with regards to noticing little criss-cross tiny scratches on the 5 CDs that you have played on the LG XBOOM 700W Main Unit and Speaker System Combo Set, Model # CM4590?...^IFV
A:AnswerHi Donald. The LG XBOOM 700W 2.1ch Mini Shelf System with Subwoofer and Bluetooth®, Model # CM4590 does not have a left/right speaker balance control...^IFV
A:AnswerHello Donald. The LG XBOOM 700W 2.1ch Mini Shelf System with Subwoofer and Bluetooth®, Model # CM4590 does not have a left/right speaker balance control...^IFV
A:AnswerBluetooth on the LG - XBOOM 700W Main Unit and Speaker System Combo Set, Model # CM4590 is not something that you can turn On/Off. You can pair other Bluetooth devices with the CM4590 when you want to stream audio from them to the CM4590. If you do not want to pair other devices to the CM4590 via Bluetooth, then you don't have to pair them and the Bluetooth functionality is inactive...^IFV
A:AnswerThe LG XBOOM 700W 2.1ch Mini Shelf System with Subwoofer and Bluetooth®, Model # CM4590 does not have separate bass, treble and balance controls. It has a a number of pre-set equalizers. You can select a desired sound mode by using EQUALIZER on the remote control. By pressing BASS BLAST on the unit, you can directly select BASS (BASS BLAST) or STANDARD effect. ^Daphane
A:AnswerYes, there should be an antenna supplied with the new CM4590 to enable the FM radio. If you are unable to locate the antenna, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
A:AnswerThe LG 700W Combo Set Model # CM4590 has an AUX L/R input that you can use to connect to a TV/DVD player that has Stereo RCA outputs on it, so if your TV/DVD player has those ports then you can connect it to the System. The CM4590 features a AUX In (3.5mm) that may be able to be used with a MP3 player. ^CP
A:AnswerThe LG 700W Combo Set Model # CM4590 has an AUX L/R input that you can use to connect to a TV/DVD player that has Stereo RCA outputs on it, so if your TV/DVD player has those ports then you can connect it to the System. ^CP
