“I presently have an Alcatel phone and prepaid plan with T-mobile. Can I transfer my current cell phone number with no change in my geographic area?”

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• GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. You will need to provide us with your other provider’s account number, password or PIN number, billing address, and last four to the primary billing contact’s social security number.

  Answered by Lively 5 years ago

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