Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Williston
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Questions & Answers

No content
  • Front. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Angle. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Left. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Alt View 1. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Alt View 11. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Alt View 12. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Alt View 13. Lively® - Jitterbug Smart2 Smartphone for Seniors - Black.
  • Learn more about this product from a Best Buy Blue Shirt video 0 minutes 53 seconds
  • Jitterbug Flip & Smart2 Features Overview video 2 minutes 00 seconds
  • Jitterbug Smart2 - Overview video 2 minutes 37 seconds
  • GreatCall - 5Star video 3 minutes 57 seconds

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Model:
5049SJBS2
SKU:
6277901
Your price for this item is $149.99
Page Showing 21-40 of 580 questions
Ask a Question

  • Questioncan I keep my current phone number?

    Asked by Sandy.

    • Answer When you activate a new Jitterbug phone we do provide a temporary number unless you want to keep it. We can do a port-in request which may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline), depending on your carrier, as long as all of the information provided is confirmed to match the account information with the existing carrier. If your existing carrier requires additional information or the information does not match, it may delay the port-in process.

      Answered by Lively

  • QuestionIs the speaker loud and clear?

    Asked by Jordan.

    • Answer Yes. Speaker is loud and clear! I was definitely relieved as I bought this for my Mom as she has a hard time understanding when listening from speakerphone. She is also enjoying texting by voice through the microphone speaker.

      Answered by Aytchsee3

  • Questionhow to turn the flash light

    Asked by Anonymous.

    • Answer Hello, great question! The flashlight option is accessible from the notification menu. To turn on the flashlight drag you finger from the top of your phones screen to the bottom; this will open the notification menu. Drag your finger down a second time and you will find the flashlight option. When the flashlight is on it’ll appear to be lit up and white, if the flashlight option is off the icon will be gray with a line through it. For more details on the Jitterbug Smart 2 please visit our website, www.lively.com.

      Answered by Lively

  • QuestionDoes the Jitterbug phone have the direction GPS for driving directions?

    Asked by RC.

    • Answer Yes, the Jitterbug Smart2 comes with the Google Maps application.

      Answered by Lively

  • QuestionDoes the jitterbug have wifi built into it or does it have built in internet.?

    Asked by Zoey.

    • Answer As long as your phone is in service and you are paying for a plan that includes data, you can use the "built in" internet. Or you can use wi-fi at any time it is available to save your data. So the answer is both. I hope that makes sense.

      Answered by spagjrjr

  • QuestionCan Best Buy transferred contacts from an old Samsung R455C slider phone?

    Asked by Craig.

    • Answer no. had to do one by one. What a pain.

      Answered by ILGRANDMA

  • QuestionWhen texting, Can you talk text a message?

    Asked by Sugar.

    • Answer Yes

      Answered by Wojo

  • Questionjitterbug smart phone2 can I use Zoom app?

    Asked by Boo.

    • Answer Smart2 runs on a light version of Android. Add your google account to the phone, download Zoom app in the google play store.

      Answered by FunMom

  • Questioncan you use the Jitterbug Smart 2 on any other carrier?

    Asked by DeloresC.

    • Answer Hi, all Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks.

      Answered by Lively

  • QuestionCan I store music on a Jitterbug smartphone 2? If so, how much?

    Asked by countrygirl.

    • Answer I have over 600 stored now

      Answered by Cobalt

  • QuestioniS IT POSSIBLE TO SET UP SPEED DIAL ON THIS PHONE SO ONE NUMBER CAN BE ENTERED RATHER THAN 7 OR 10 NUMBERS? IF IT IS, HOW MANY CONTACTS CAN BE PUT ON SPEED DIAL?

    Asked by TOPPER.

    • Answer Hi, the Jitterbug Smart 2 phone does not have speed dial capabilities. However, you may place contacts to your favorites. For further assistance, please contact our Customer Service at 1-800-733-6632 between 5am and 10pm, Pacific Time.

      Answered by Lively

  • QuestionCan I trade in my juitterbug flip phone?

    Asked by moochie.

    • Answer Yes! I traded my old Jitterbug flip phone for a Jitterbug Smart2 phone!

      Answered by Retiredoldlady123

  • Questiondoes the jitterbug smart phones work with verizon... can verizon service a jitterbug phone?

    Asked by Dee.

    • Answer Great question! The Lively Jitterbug Smart 2 phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. Lively's award winning U.S. based support and Urgent Response service is only available on the Lively network. Lively offers a variety of affordable plans which can be viewed at our webpage.

      Answered by Lively

  • QuestionMy dad has the flip phone, if I gift him with this Smart2, is it easy to activate?

    Asked by PBMartinez.

    • Answer you can actually take it to best buy and they will transfer everything over if possible for free. They did it for my mother in laws phone. she had the smart 1 phone and went up to the smart 2. Obviously because thats where we bought it. if they cant , maybe great call company will help you with that. As it is their service

      Answered by RG51

  • QuestionWill Best Buy activate this phone through Great Call for the customer?

    Asked by Trebor.

    • Answer Hello Trebor, for in person activation support, we suggest that you contact your local Best Buy. For activation support over the phone, please give us a call at (866) 819-1045 between the hours of 6am and 6pm Pacific Time.

      Answered by Lively

  • QuestionCan I swap my flip phone in on the Smart2? It is less than 1 year old.

    Asked by Katy.

    • Answer Call Great Call and see what they can do for you. In my case, they did a swap because my flip phone died -- but I had to pay the difference in price between Flip phone and Smart 2. They messed up the shipping and lost it. I ended up cancelling the Great Call order and I bought the phone on sale at my local Best Buy online. Sometimes it's worth it to take a loss, just to get a better product.

      Answered by Butterfly

  • QuestionDoes this phone support the Alexa App for an Echo? My mom has the flip Jitterbug and that app is not available on her current phone.

    Asked by Espo.

    • Answer Hello, thank you for your interest in our Jitterbug Smart 2. The Jitterbug Smart 2 does include the Google Play store. GreatCall cannot guarantee compatibility with third party apps. You can view details about downloading applications on our Product Support page on our website, https://www.greatcall.com/support.

      Answered by Lively

  • QuestionCan you set the Smart2 phone to turn on when you pick it up or do you have to push the power button on the side of the phone?

    Asked by OpenDesert.

    • Answer You must push the small button on the side to turn on, or wake the phone up.

      Answered by BuckeyePops

  • QuestionCan the jitterbug android be used with an AT&T plan?

    Asked by Ronnie.

    • Answer No, it's Greatcall's own service but, I have to warn you, the service is expensive and the user interface is horrid. For instance: if you want to place a phone call, from your contacts list, starting at the Home screen it takes 6 taps before the phone starts ringing. We bought this phone for my aging mother who was starting to have problems with an iPhone. It has been a disaster. So, if I could give this thing 1 star, I would.

      Answered by Allen

  • QuestionCan this phone be used as a post-paid phone, where you get a bill every month? Can I use it with Sprint?

    Asked by Jett.

    • Answer Thank you for your interest in our products and services. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.

      Answered by Lively

Page 2, Showing 21-40 of 580 questions